Firstly, let me say that the food is excellent! If it was on the quality of the produce, I would have given them a 5. Unfortunately, their customer service has just proved to be extremely poor. I had a big order delivered by DHL to my home in London and the courier (my contract is with Campbells not DHL) decided that it was acceptable to dump my order in the street outside my house. 1. I phoned DHL and got a sort of apology from someone who just wanted to talk over me. 2. I phoned Campbells to highlight the situation and they won't answer the phone. I expect significantly better than this and will think twice about this company next time.