Bin Shop Reviews

Name: Bin Shop
Rating: 4.44

4.4 Rating 112 Reviews

86 %

of reviewers recommend Bin Shop

Company Reviews

Product Reviews

Metrics

4.4

Based on 112 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Bin Shop 5 star review on 27th June 2025

John

Bin Shop 5 star review on 14th April 2025

Sarah

Bin Shop 5 star review on 8th September 2023

Dawn Steer

Anonymous

Anonymous // 01/01/2019

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“Ordered the heavy duty snow shovel as it was the cheapest found anywhere online. And both my old wooden handles snapped during the last snowfall. The product did not arrive on the specified time and no communication whatsoever from shop to indicate when it would arrive. I wasn’t chasing just wha to know when to expect so I would be home to collect on delivery. Rang up customers support which said there was huge demand ( understandable as it had been snowing heavily). However I explained I was chasing and wanted to know when to expect delivery so I can be home. He said he doesn’t know, but since they use DPD or similar, they would send a text with delivery date before delivery. Ultimately the product was delivered without any notice and whilst I was at work. I could have scheduled to be WFH if I had notice. Very poor customer service”

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Posted 1 year ago

“Able to select delivery date. Product is great and works well to keep the smell contained.”

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Posted 1 year ago

Hi Hilary, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“We live out in the sticks and mice had got into our dog food. I found what we needed on the simple to navigate website, ordered it and it arrived in one piece.”

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Posted 1 year ago

Hi Craig, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“Brilliant small tub just the right size for keeping dog food fresh and all inside a smart plastic containers. Excellent and exactly as advertised.”

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Posted 1 year ago

Hi Phillip, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“Really quick delivery and decent quality bin for price.”

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Posted 1 year ago

Hi Tim, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“Excellent product and prompt delivery”

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Posted 1 year ago

Hi Jane, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“Didn’t arrive within the specified time frame and had to call up to chase. Arrived in the end all OK, after a few phone calls and emails, but not fun having to chase people.”

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Posted 1 year ago

“You are joking right?!?! Have a look at my order and what happened and then decide if you should be sending me ridiculous emails (which I did not sign up for) to fill in surveys.”

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Posted 1 year ago

“Really great customer service - the bin liner we ordered was not quite the right size but promptly replaced with no fuss or returns fee. Would highly recommend!”

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Posted 1 year ago

Hi Velda, thanks for your great feedback. We are thrilled that you are happy with the customer service and you managed to get everything sorted. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“Easy to order and prompt delivery”

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Posted 1 year ago

Hi Wendy, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“The staff have been superb. The first bin was not well managed by the Carriers who dumped the bin at a Co -Op collection point without a proper note or phone call to inform us. You were sympathetic to us and after using a taxi to collect the bin we were able to talk to you. We appreciate and value your very good service Geoffrey Mercer”

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Posted 1 year ago

Hi Geoffrey, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“I am using the colourful bins as water butts in my garden. They are much nicer to look at than standard water butts.”

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Posted 1 year ago

Hi Nicky, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“Product arrived promptly and as described.”

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Posted 1 year ago

Hi there, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“easy ordering system, came quickly and packaged good”

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Posted 1 year ago

Hi there, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“The bin was good. Packaging was shocking! Flimsy box stuffed on one side with dirty, gritty used scraps of multiple packages packaging complete with shipping info's, and brown tape! Unfortunately this was my first order with the Bin shop. Update: Bin shop got in touch via a phone call and apologized, spoke to a lovely lady who offered to refund half my purchase. Very cool. I think after this reaching out to me I am confident that if anything does go wrong with a future purchase, it would be handled appropriately. I feel satisfied with this outcome.”

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Posted 1 year ago

Hi Sarah, thanks for your feedback. I'm glad that the issue was resolved and you now feel satisfied following talking to a member of our team. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“Excellent products, we bought pedal operated wheelie bins which were a perfect size and easy to put together. Very happy indeed.”

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Posted 1 year ago

Hi there, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“The bin works perfectly for storing wild bird feed. We live near a forest and the previous bin kept getting over-turned and 'broken in to' by animals. This one has remained upright and secure.”

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Posted 1 year ago

Hi Mark, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“Just what I needed thank you . Does the job”

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Posted 1 year ago

Hi Rita, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“Very good easy to use website and fast delivery. Good product The only improvement that could be made is that the labels fit the recesses on the bins rather than being paper sizes but that is a very minor point”

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Posted 1 year ago

Hi Dean, thanks for your feedback, we will take it into consideration. We are thrilled that you are happy with your order and service. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

“Quality and quick delivery”

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Posted 1 year ago

Hi Kimberley, thanks for your great feedback. We are thrilled that you are happy with your order. Look forward to hearing from you again soon. Ryan.

Posted 1 year ago

Bin Shop is rated 4.4 based on 112 reviews