Hi there, we are sorry for the inconvenience with regards to your order and that you did not hear anything back from our team. I hope that the ordered products are as you expected and you are happy with them. Ryan.
“You are joking right?!?! Have a look at my order and what happened and then decide if you should be sending me ridiculous emails (which I did not sign up for) to fill in surveys.”
Hi Hasan, thank you for your order and for your feedback. My colleague Eric has been in contact, and it sounds as if your unit has been damaged in transit. He has arranged for a replacement unit to be sent, which should be with you within the next few days.
We look forward to hearing your thoughts on the unit once it has been received in good condition.
