AYM Studio Reviews

Name: AYM Studio
Address: 53 Gildredge Road, Eastbourne, East Sussex
Rating: 4.51

4.5 Rating 2,072 Reviews

88 %

of reviewers recommend AYM Studio

4.5

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About AYM Studio:

AYM Studio designs and hand makes women's clothing in the UK. We are a slow fashion brand who are committed to finding harmony between supply and demand within an industry that so often over-produces clothing. Our collection includes party dresses, bodycon dresses, loungewear and everyday essentials. We are dedicated to quality clothing that will form part of your forever wardrobe. Our everyday essentials are timeless pieces that will stand the test of time and become wardrobe staples for you. Our double layered fabric technique used in the majority of our party dresses, creates a fit similar to shapewear. We are focused on creating clothing that provides function as well as form; with a range of built in shorts and bra solutions along with our shapewear dressses. We are incredibly grateful for the continued support. You are helping to contribute towards the slow fashion movement.

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AYM Studio 5 star review on 22nd December 2025

557

Anonymous

Anonymous // 01/01/2019

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“I don't make a habit of sending reviews, but AYM is the kind of small business that I want to see thriving! I knew from social media and reading other reviews that my dress would make me feel like a million dollars and I was not disappointed. Fits like a dream, great weight with the double lining, classic silouette that will never go out of style while still being unique enough to make a statment. Couldn't be happier!”

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Posted 3 months ago

“beautiful, high-quality dresses that hug your body without accentuating my rolls. I feel always confident and elegant in them. My new favourite shop!”

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Posted 3 months ago

“It fits perfectly every time. Best clothing brand i know.”

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Posted 3 months ago

“I believe that AYM are an honest brand who genuienly want to us to slow down with our fashion choices and use good materials, paying good wages. However, the Edna dress I recently purchased didn't live up to my expectations and I returned it, paying £3.99 for the postage. £130 is a large sum of money for a frock and I wanted to feel like a literal princess, but it just made me feel 'meh'. I believe clothing has to make you feel amazing and on this occasion, sadly I was disappointed.”

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Posted 3 months ago

“Beautiful dress and well made. Perfect length but might be bit short for someone taller. I returned for two reasons: the colour and the fabric of the dress on the website doesn’t quite match what I received. The green is much more dark than what is advertised. I wouldn’t say it’s a true sage. The fabric is also more of a cotton which is not how it appeared in photos. Otherwise still a great dress but I went with the dress “Juni” instead.”

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Posted 3 months ago

“I had such high hopes for this dress and wanted to support this company so badly. But to say I was disappointed would be an understatement. For starters, the quality is not good. At all. And nowhere near what the price reflects. I got the Harper dress in a small first, and noticed that the seams were not flat in the back. It looked like they were sloppily done with little care. I thought perhaps I needed a bigger size, so I exchanged. But no, the seams were still bunched up and sloppy in the back. I hate to say this, but I have bought dresses from Amazon that are better quality. I will never buy from this company again.”

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Posted 3 months ago

Hello, Thank you for sharing your feedback with us in regards to your recent AYM order. We’re very sorry to hear that your recent purchase didn’t meet your expectations. We always aim to provide high quality garments that will be loved for years to come, so we’d really like to look into this for you and make it right. Your feedback is vital to ensure we can make the necessary improvements to our products. To help us better understand the issue, would you please mind sharing a few photos of the item you have received and the issues you have noted in your review? This will allow our team to review the problem closely and work on the best solution for you - whether that’s a replacement, exchange, or refund. We truly appreciate your patience and the chance to improve your experience with us. As a small female founded brand, your satisfaction is of the utmost importance to us ❤️ Our customer care team have reached out you via email and we very much look forward to hearing from you in due course. Kindest Regards, AYM x

Posted 3 months ago

“Fits perfectly – the size chart was very helpful and accurate. The dress looks and feels amazing. The fit is very flattering, and although I’m usually self-conscious about form-fitting dresses, I don’t feel uncomfortable in this one at all.”

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Posted 3 months ago

“This is one of my favourite dress brands. I bought a few items with designs I wouldn't naturally choose, but they are so well made and flattering I was truely stunned. I wish they had more colour options for some dresses. One of the ones I bought is gorgeous but the colour doesn't really suit me as it's cool toned. But quality is a 15/10.”

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Posted 3 months ago

“The quality of your clothing is always excellent. This is the second dress I ordered from you and I am as in love with it as with the first one. The dresses just make me feel like a princess.”

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Posted 3 months ago

“I have ordered two dresses from AYM so far. The first was the Venus dress in pink. It came with long sleeves instead of short sleeves but I still absolutely loved it so I kept it and received a discount & store credit - I was delighted and obviously I had to buy another dress after that! :D I bought the Juni dress in forest green next. Honestly the worst part about buying AYM clothing is deciding which dress and which colour! I would buy them all if I could. In terms of future orders, I would love to see even more options for clothing in natural fibres - cotton, bamboo, linen, silk, wool. Possibly even lyocell. Having said that, I was happy to see that the polyester in the Juni dress was recycled.”

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Posted 3 months ago

“I would opt for 0 in review I tried without rest for about two day to reach you and proceed the return of the item I’m clearly NOT satisfied but you don’t dare answering any of my mails. So please I’m still waiting for your help to make the return as I need it. Thanks!”

Helpful Report

Posted 3 months ago

Hi Eva, I am so sorry to hear that you are waiting for a response from our customer care team. Upon further investigation, i can see that we’ve been replying to your emails, however, it looks like our email responses to your current address are bouncing back with an error message. I can see this has happended on a number of occasions and can only apologise for the inconvenice this has caused. Please could you share an alternative email address that we can use to reach you? You can do this by sending our customer care an email from an alternative email address, and include your name in the subject title. Once we have the new address, we’ll resend the information you have requested, right away. Thank you so much for your help and we look forward to resolving this for you quickly! Kind Regards, AYM x

Posted 3 months ago

“Taxes are charged extra, customer care never gets back to emails”

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Posted 3 months ago

Hello, I am sorry to hear that you have not received a reply from our team. Upon investigation, i can see that one of our customer care representatives did send a reply to you on the 13th August, however this appears to have failed to send, successfully. I am very sorry for the inconvenience this has caused. We have since raised this with our internal team. Furthermore, we are very sorry to hear that you’ve received an unexpected customs charge on delivery of your order, we completely understand how frustrating this is. It appears this is due to an ongoing FedEx administrative error. We’re currently working with our carrier partners to get this resolved, as they handle all duties and taxes on our behalf. I can see that we have been in contact with you via email, and that you have been reimbursed for the additonal fees that you incurred. I truly hope this is satisfactory but please do let us know if there is anything further we can help you with. Once again, we're really sorry for the inconvenience and appreciate your patience whilst we worked to get this resolved for you. Kindest Regards, AYM x

Posted 3 months ago

“Absolutely adored the jumpsuit, perfect fit and the material is super high quality! The only issue was not the product but extra custom costs that i encoutered, but absolutely worth it. Cant wait to see more colours and future designs!”

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Posted 3 months ago

“Beautiful item, super flattering and can be worn for all occasions.”

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Posted 3 months ago

“The dress is gorgeous, the natural materials (bamboo and cotton), make a beautiful drape and have a great weight. 5'8" and the midi length looks fab”

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Posted 3 months ago

“So soft, so beautifully made, so stunning. True to size and fits amazingly. Would buy more dresses from here again. Very happy with my order.”

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Posted 3 months ago

“They quality used to be excellent but in my last two orders, all four items had loose stitching, loose threads and other stitching mistakes all over. And now with a price increase the dresses are not worth the money at all. It's nice to market things as handmade for a living wage, but when you charge a premium for simple dresses the quality and construction still needs to match.”

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Posted 3 months ago

“I love aym studio for there products, ethics and work culture. It makes me feel good to support them, whilst also filling in my wardrobe.”

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Posted 3 months ago

“The dress is perfect, it's actually my second dress from you and i hope to get more soon.”

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Posted 3 months ago

“I've had this dress saved on instagram for ages and I'm so glad I bought it! The material feels weighty, doesn't pick up any creases throughout the day and the double layer meant there was no chance it would be see through. I felt confident all day and lots of people complimented me on my outfit (my boyfriend was a particular fan!). I've been a bit self conscious about my tummy and the gathering of fabric in that area totally covered that. I would 100% recommend getting this dress!”

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Posted 3 months ago

AYM Studio is rated 4.5 based on 2,072 reviews