Go raibh maith agat for your review! Our Supersoft Merino sweaters are a fan favourite and we're delighted you love them :) With our new loyalty program hopefully you can make use of your points for discounts off of future orders: https://aranwoollenmills.com/pages/aran-woollen-mills-rewards
“Bought an arran jumper for a gift. My brother reqlly loved it. It is really soft to touch, however it went "bally" after a few wears (a few hours a day x 5 days) due to the wool being so soft. He still loves it but it certainly doesn't look as if it cost over £120 after such a short period of wearing it, which is a shame.”
Thank you very much for your review! While pilling is less common with man-made materials like polyester, it's quite common with natural wools, especially in high-friction areas. With that in mind, we created a guide that hopefully will be of use to your brother in treating pilling as it occurs to keep his lovely soft sweater in good stead: https://aranwoollenmills.com/pages/garment-care. Hope this helps! Please reach out if you have any questions.
“have sent 4 emails to your customer service department about my concerns over an incorrect size sent on my order #5129. l wish to return this garment and receive a refund. I have followed your returns policy, including photos and order document, but still no correspondence.”
“Really love the feel of my poncho especially the feel and comfort of the design , weight and warmth. Customer services and updates on purchase , postage and delivery has been very Reassuring, Thankyou”
“I’m delighted with my purchases of a cardigan and a gilet. They are both very well made, the measurements I used for size guide when purchasing were accurate and the items arrived very quickly considering they traveled half way across the world! I will treasure them for many years to come I believe.”
“Aran Woollen Mills are a pleasure to deal with especially when you consider the tyranny of distance!
Living in New Zealand, the whole experience of shopping, purchasing, and receiving my goods in a timely fashion and as described was awesome! I will definitely be doing it again!”
“This was the second item that I bought from your online store. Both items, a men's cardigan and a lovely patchwork throw were absolutely the best! The quality, materials and workmanship are fantastic. There are a few other things I plan on buying from you but I will need to save a little more $$$ to do so, but I have something to forward to...”
“I just bought a jumper, which my sister recommended to me and I love it. It is mustard-yellow with flecks of other colours. I already have three throw rugs from Aran. The first I bought at the shop while in Donegal. The others I sent away for. We use them constantly during winter and they decorate the couch at other times. I love the earthy colours and the fact that these sheep run on the land of our ancestors. The post comes quickly to Australia.”
Thank you so much for your kind words and your 5 star rating of Aran Woollen Mills! We look forward to supplying new additions to your Aran collection!
“Very nice jumper indeed. Mind you will need to wait another say 6 months before I make good use of it (hopefully six months...) All my work colleagues here loved it too. Will have to save up to buy another. I also bought the Irish Aran Hooded Coat Army Green which I absolutlely love. Kind regards, Colette”
Thank you so much Colette for your 5 star rating of Aran Woollen Mills! We are thrilled to hear that you loved Aran sweater. We hope that you get to use your jumper soon. We appreciate your support and look forward to serving you again in the future.
Thank you for your 5 star rating of Aran Woollen Mills! We are delighted that you enjoyed your experience with us and that you are so passionate about our brand.Thank you for being a loyal customer!
