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AquaLift BathLifts Reviews

4.4 Rating 188 Reviews

87 %

of reviewers recommend AquaLift BathLifts

Company Reviews

Product Reviews

4.4

Based on 188 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About AquaLift BathLifts:

Rediscover safe, comfortable full-depth bathing with AquaLift® Bath Lift.
Our slimmest ever bath lift! You can now enjoy easy, full-depth, comfortable bathing and get in and out of your own bath without the worry of losing your balance or slipping. The AquaLift is one of the safest and most comfortable bath lifts available.

Effortlessly smooth, the AquaLift lowers and lifts you gently and quietly into your own bath. The AquaLift has been designed to fit most baths and the compact unit takes up minimal space.

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with Aqualift has been 100% positive, from my initial request for a brochure to the final installation. The installers, Brian and Dizz, arrived at the time stated. They were both very pleasant, friendly, and efficient, with a great sense of humour. They fixed the bath lift, demonstrated it and cleaned up, leaving the bathroom immaculate. Thank you both. I ordered the brochure on Friday, saw the Advisor Brad, on Monday and the lift was fitted on Wednesday, what a great service.”

Dear Mary, Thank you for your 5-star rating! We're so glad you had a positive customer journey with us, from ordering the brochure to the final installation. We value your feedback and appreciate you taking the time to share your experience. Your warm words about our installers is much appreciated. Thank you for your kind words! Kind regards, AquaLift

“I was very impressed by the whole process including the telephone call the previous day to tell the time of arrival. Ionit and Jordan were polite, friendly and efficient. They explained very clearly how to use the lift and were happy to answer any questions. My order number was: 3536SRQ03483”

Dear Customer, Thank you for your 5-star rating! We are delighted to hear that you were impressed with the whole process, as well as by your installation teams' politeness, friendliness, and efficiency - thank you for recognising their exemplary customer service! Kind regards, AquaLift

“I had my aqualift installed today by Onit and Jordan. My order number was SWQ040693536. They arrived on time and work well. They were both very pleasant and left everything clean. Onit explained everything about how it worked and made sure I was happy with everything before they left. Very pleased.”

“Craig and Gareth arrived on the day they had promised and were truly amazing in fitting our Aqualift in a much shorter time than we had expected. It took them just over an hour. They called us to see what they had done, and then explained clearly everything we needed to know before using it. One of them then did a demonstration (fully clothed!) to show us how it works and how to 'wiggle' the cushion into place intermittently as we lower it into the bath. They showed us how to insert and take out the battery, and how to put it to charge. We were extremely impressed and soon I am going to have my first bath in a long time. At 81 I had found it almost impossible to get out of the bath a couple of years ago, so have had to shower ever since. But I long for a lovely warm mineral salt soak after gardening or a long walk, so this Aqualift is going to prove to be a blessing, as were the young men who fitted it and demonstrated its use. So far, it comes highly recommended for those with a certain amount of mobility, but find themselves unable to get up if sitting on the floor!”

“Order # 1413 Richard & Phil phoned to say they would arrive within the hour. They arrived on time, were extremely courteous and professional. The installation went without a hitch, the demonstration and instructions were very clear. Richard & Phil left only memories - all packaging was cleared away. Great service and we're looking forward to many years of stress free bathing.”

“Customer service was excellent as was the installation carried out by Richard and Jordan.”

“Matt and Andy G. came this morning to fit a bath lift for my mother. They were punctual, courteous and installed it very quickly! Great service.”

“Just recieved delivery and fitting Yesterday Matt a nd Andy.G Arrived exactly on time were very patient in explaining everything to us.when completed. Everything was cleared ,you wouldn't have known work had been,as the bathroom was immaculate.”

“Order SWQ04571 Craig and Gareth did a great job - efficient and helpful and took time to patiently explain the Aqualift”

“Hi had Matt and young Simon.L what lovely guys They were on time very efficient clean tidy They made a good job of my lift and instructed me how to use very good no complaints When battery fully charged look forward to using my new Aqualift I would give them 10/10 clean tidy friendly thanks to both of you and well done Simon”

“Matt and Simon L delivered my new bath lift and have done an amazing job.”

“All fitting completed, clean and tidy, in quick time by Stuart & Paul, then demonstrated with tips about usage, charging etc. Two nice friendly fellows did a super job.”

“Extremely quick and helpful”

“Great service from salesman visiting on Sat 31 Jul 23 (Steve), to installation of AquaLift on 08 Aug 23 by technicians: Craig and Gareth (Order no: SWQ04528). Craig and Gareth explained in concise detail: operation, cleaning, warranty, after care and battery care. Thank you AquaLift”

“Paul and Ionut were good nice and friendly”

“The guys Ionut and Paul were friendly and polite. They explained everything did a little demo of bath lift and fixed the area where the old handrail used to be excellent service. Thanks so much.”

“Matt and Ionut were very pleasant they worked efficiently and cleanly and I was very happy with that.”

“Enquired one day and the lift was demonstrated 2 days later. I ordered a lift which was fitted within the week. Brian and Stuart arrived on time to fit it and cleared up after fitting and demonstrated everything. I was very impressed with the service offered from beginning to end. Excellent”

“Efficient on time and pleasant Richard & Andy were the engineers”

“Had my bathlift fitted yesterday by Matt and Ionut. They were extremely polite, and fitted the bathlift very quickly. Had my first bath today and it was a great feeling of independence.”

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AquaLift BathLifts is rated 4.4 based on 188 reviews