“Telephone sales were very nice and helpful. One big problem I have is with the website. I cannot order online anymore it keeps showing that my address is not correct, when in fact it is correct . I have tried everything and nothing works. I have even had family members make accounts so that I could order, but there is always a problem with the security questions and now I can’t order any other way except to call on the phone. It is costly to call from USA and it would be so convenient to order online. Tkank you”
“It's the first time I have purchased from The Royal Mint.
It was simple and easy to order. I live in New Zealand so delivery was not fast but the goods came in pefect condition.
I was really pleased, and will order again.”
“Although I was happy with my sovereign I was somewhat disappointed that I was unable to get one in a presentation case. I have been purchasing sovereigns every year as since 2011 and this was the first year I had to make do with a blister pack.”
“As feedback, there is not much I can say.
I never received my coin. I did pay the customs fees, but Bpost lost my parcel. I am now left without this unique Freddie Mercury coin.
You are not at fault, but for me this is theft by Bpost.
Kind regards,
Guille Michel”
English