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JustIngredients Limited Reviews

4.7 Rating 784 Reviews
91 %
of reviewers recommend JustIngredients Limited
4.7
Based on 784 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
First time I used this company. Two of the spice pack's ordered had pretty short 'best before dates': Mint - Sep 23 & Oregano - Nov 23! :-(
Helpful Report
(Retail) - Posted 2 years ago
Excellent products and service but less choice than I wanted.
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(Retail) - Posted 2 years ago
The raisins look of good quality and are a lovely colour for my wine making but time will tell. They have been well packaged too. A couple of minor issues though. Firstly the order to delivery time was longer than expected so factor that into any purchases you make. Secondly I completely missed the fact that these raisins are coated in oil (my fault entirely) which is disappointing as I expected the unadulterated raisin product. Not sure why the oil coating is deemed necessary from “JustIngredients” but there we go. I will now have to perform various washing techniques to remove the oil to get back to where I want to be. Again all my fault for not reading the product details carefully enough.
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(Retail) - Posted 2 years ago
Quick delivery even abroad outside UK. Products are in good quality and have a good assortment.
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(Retail) - Posted 2 years ago
Very good , clean efficient and very prompt service. I will most certainly recommend others to use just ingredients Ltd.
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(Retail) - Posted 2 years ago
fast efficient service and quality products
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(Retail) - Posted 2 years ago
product supplied quickly and in good condition. however a delivery note and COA should be emailed with the delivery. is there an easy way to access this or set this requirement up as standard, without having to email you every time? Thanks Richard McFeeters
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(Retail) - Posted 2 years ago
No problem, came in good time, please with priduct.
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(Retail) - Posted 2 years ago
Vital seasonings for spicy dishes such as curries tagines barbecues and Eastern Asian dishes. Very important for me as I live in France where its hard to get strong spices despite many of my French friends adore curries and I buy spice mixes for them and my Thai neighbour
Helpful Report
(Retail) - Posted 2 years ago
Delivered fast, but matcha was the worst I ever tasted. Awful taste: like a bad healthfood power with pain flavor. Never again. Will stock with Clearspring which it was I expect when but matcha.
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(Retail) - Posted 2 years ago
Good range of products and pack sizes. Could be a little less expensive, so only 4 out of 5.
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(Retail) - Posted 2 years ago
Repeat order for great products
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(Retail) - Posted 2 years ago
as described but the box delivered had a big hole.nothing missing but the box was 4 x the size needed
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(Retail) - Posted 2 years ago
Great range
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(Retail) - Posted 2 years ago
Products are very good, never had a problem but still waiting for a reply to a question I asked via the website over a week later. So one less star.
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(Retail) - Posted 3 years ago
No problems apart from the coriander being 2 months out of date. payment was refunded very quickly.
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(Retail) - Posted 3 years ago
Product is excellent. Twice I’ve ordered and paid for next day delivery and twice the item hasn’t arrived the next day. Second time I had a refund of the delivery cost.
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(Retail) - Posted 3 years ago
recently received a small order from Justingredients, was a swift delivery all ingredients were correct. The only problem was a bag of curry powder only had a 1-month expiry date on it, I emailed to question this and got no reply. I must stress all ingredients were correct and are exactly what I ordered.
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(Retail) - Posted 3 years ago
Happy with prodcts, but shipping is vastly overpriced to outlying areas. Would be helpfull if reasonable priced shipping was sourced to the Highlands and Islands, it is available and happy to pay!
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(Trade) - Posted 3 years ago
Thank you for your feedback! We're sorry to hear you weren't totally satisfied with your experience. Shipping is calculated based on your delivery location and weight of the goods on your order. For larger orders this does sometimes mean delivery charges can be higher however, we offer free shipping on all orders over £200 (on our trade website) to the UK Mainland. I have double-checked and I can see your order qualified for free shipping and you weren't charged for delivery on this occasion :) Kind regards, The JustIngredients Team
Posted 3 years ago
Great company. Had an issue with the latest order I placed with them, they rectified the issue very quickly and I was satisfied with the outcome.
Helpful Report
(Retail) - Posted 3 years ago
JustIngredients Limited is rated 4.7 based on 784 reviews