GB Watch Shop Reviews

Name: GB Watch Shop
Address: 245 Gallowgate, , Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,925 Reviews

97 %

of reviewers recommend GB Watch Shop

4.8

Based on 1,925 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

GB Watch Shop 5 star review on 26th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty quick despatch - thank you . However the the bubble bag the watch was in had been cut through by the box . Postman gave me the package open!!”

Helpful Report

Posted 1 day ago

Dear David,Thank you so much for awarding GB Watch Shop with a fantastic 4-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're also glad to know that you found our despatch service pretty quick. We strive to ensure timely deliveries for our valued customers like you. However, we apologize for the inconvenience caused by the damaged bubble bag. We understand how frustrating it can be to receive a package in such condition. We will definitely address this matter with our shipping team to prevent any future occurrences. Once again, we deeply appreciate your feedback and for choosing GB Watch Shop. We look forward to serving you even better in the future! Best regards, GB Watchshop

Posted 1 day ago

“Hi thankyou for the quick delivery The watch is beautiful but had to take it to jewellery store to get the bracelet altered otherwise everything is great Regards Joyce McDonald”

Helpful Report

Posted 3 weeks ago

Hi Joyce, Thank you so much for your 4-star rating and your feedback about our GB Watch Shop. We really appreciate it! We are glad to hear that you received your order quickly and that you find the watch beautiful. We always strive to provide our customers with the best experience, and we value your input. If you need any further assistance or have any questions, please feel free to reach out to us. We are always here to help! Regards, GB Watch Shop

Posted 3 weeks ago

“Err..they sent the right item within the promised timeframe. Don't know what else to say as this is the only dealing I had with them.”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to rate GB Watch Shop with four stars. We truly appreciate your positive feedback and are thrilled to hear that we were able to meet your expectations. Rest assured, our team always strives to provide efficient and timely service to our valued customers. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to serving you again! Best regards, GB Watch Shop Team

Posted 1 month ago

“Amazing thank you so much can’t believe how quickly my watch came”

Helpful Report

Posted 2 months ago

Thank you so much for your kind review and for awarding GB Watch Shop with a four-star rating! We truly value your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that you were amazed at how quickly your watch arrived. Our team works tirelessly to ensure timely deliveries without compromising on the quality of our products. Your satisfaction is our top priority, and we are glad that we could meet your expectations. Once again, we appreciate your support and taking the time to share your pleasant experience. Should you have any further queries or require assistance in the future, please do not hesitate to reach out. We look forward to serving you again soon! Warm regards, GB Watch Shop Team

Posted 2 months ago

“The watch was all as expected. The only problem being that watchshop altered the strap at our request, but it was a fraction small so we asked our local jewellers to put a section back in. There was no pin included with the spares so not the best. Overall we were pleased with everything else and deivery time was excellent.”

Helpful Report

Posted 2 months ago

Thank you so much for your 4-star rating and for sharing your experience with GB Watch Shop. We truly appreciate your feedback and are pleased to hear that the watch met your expectations. We apologize for any inconvenience caused by the alteration of the strap. We strive to fulfill our customers' requests to the best of our abilities, but we understand that sometimes adjustments may not turn out as planned. We apologize for any inconvenience caused and will take your feedback into consideration for future improvements. We are glad to hear that you were pleased with everything else, and we're especially delighted that the delivery time met your expectations. Customer satisfaction is our top priority, and we are grateful for your support. Once again, thank you for choosing GB Watch Shop. We hope to serve you again in the future and wish you many enjoyable moments with your watch.

Posted 2 months ago

“I have recently received a seconda ladies watch order# 1000131324. Your service was good, delivered on time, ordered with ease.”

Helpful Report

Posted 3 months ago

Dear Elaine,Thank you so much for your wonderful 4-star rating of GB Watch Shop! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Moreover, we are delighted to hear that you recently received your seconda ladies watch. Your satisfaction with our service, timely delivery, and seamless ordering process means a lot to us. We always strive to provide the best shopping experience possible to our valued customers like you. Once again, thank you for choosing GB Watch Shop. We are here to assist you with any future inquiries or purchases. We look forward to serving you again soon! Best regards, Gb Watch Shop

Posted 3 months ago

“Quick, reasonably priced and efficient seller. Item came in day or two, well packed and as advertised. Would use shop again”

Helpful Report

Posted 3 months ago

Thank you so much Brian for your 4 star rating! I'm glad that Quick and reasonably priced products were delivered to you in a day or two, well packed and as advertised. It's such an honor to hear that you would use our shop again, and we appreciate your kind words!

Posted 3 months ago

“The Sekonda watch that I purchased for my wife, who wanted a larger face of a watch, looked great on your site. However, when it arrived I was disappointed to notice the face wasn't as big as I had hoped. I think you should maybe promote your watches with, not only the smaller photo, but a lady, or gents, wrist to let customers know how large the face of the watch is. It hasn't put me off your company, but it may boost your selling.”

Helpful Report

Posted 4 months ago

“Quick delivery .Nice watch..”

Helpful Report

Posted 4 months ago

Thank you so much Pamela for your wonderful 4 star rating of GB Watch Shop! We are so glad that you had such a positive experience with us, from the quick delivery to the nice watch. We appreciate your feedback so much!

Posted 4 months ago

“Lovely watch great service”

Helpful Report

Posted 4 months ago

Thank you, Gillian, for your 4 star rating of GB Watch Shop! We are delighted to hear that you loved your watch and received great service. We appreciate your kind review!

Posted 4 months ago

“Thanks very much looks very nice is a gift so hope it's appreciated”

Helpful Report

Posted 4 months ago

Thank you, Susan, for your 4 star rating of GB Watch Shop! We are very pleased to hear that the watch looks very nice, and we hope it will be appreciated as a gift. Your feedback is very much appreciated.

Posted 4 months ago

“Very pleased with this watch arrived promptly and in original packaging”

Helpful Report

Posted 6 months ago

“GB Watch Shop did a wonderful job fulfilling my order of a Lorus Solar Watch. US Postal Service is a tad slower the the Royal Mail.”

Helpful Report

Posted 7 months ago

“Pleased with my accurist watch,strap was adjusted before delivery as part of there service, good price and prompt delivery,unlike some companies they even awser the phone”

Helpful Report

Posted 8 months ago

“Lovely watch , quickly delivered”

Helpful Report

Posted 9 months ago

“Great value for good looking watch for every day use”

Helpful Report

Posted 9 months ago

“after sending the wrong watch first time I received the correct one and very happy with the price I paid for the which I like”

Helpful Report

Posted 9 months ago

“Sorry carnt write a review as it was a gift”

Helpful Report

Posted 9 months ago

“Watch arrived too late for wedding Paid extra for before 12 delivery, but watch was not delivered at the required time. Not really gb watch shop"s fault, but useless royal mail"s Still no good arriving after the event”

Helpful Report

Posted 10 months ago

“Happy with the watch the face is lovely, the strap is much darker green then shown in the photo but I'm OK with it, delivery was excellent”

Helpful Report

Posted 11 months ago

GB Watch Shop is rated 4.8 based on 1,925 reviews