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GB Watch Shop Reviews

4.8 Rating 2,209 Reviews
97 %
of reviewers recommend GB Watch Shop
4.8
Based on 2,209 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read GB Watch Shop Reviews
GB Watch Shop 5 star review on 6th December 2025
Matthew Keen
GB Watch Shop 5 star review on 6th December 2025
Matthew Keen
GB Watch Shop 5 star review on 26th February 2025
Daniel Turner
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
48
Anonymous
Anonymous  // 01/01/2019
More than pleased with my purchase. It was an Impromtu present for my son, and he was delighted with it. First one had a dead Analogue battery, with one phone call to the Company and my problem was sorted, could'nt have asked for more.
Helpful Report
Posted 3 weeks ago
Thank you for your 4-star review, Frank! We’re delighted to hear your impromptu present was a hit and that we could sort the analogue battery issue quickly with a single call. If you need anything else, we’re here to help. Kind regards, Team GB Watch Shop
Posted 3 weeks ago
Purchased for the first time, prompt dispatch and delivery. I had requested my watch be adjusted having provided wrist measurements however slightly disappointed that it was too tight somehow, will have to have an extra link added for perfect fit.. Overall service was very good!,
Helpful Report
Posted 3 weeks ago
Thank you for sharing your feedback. We’re glad the dispatch and delivery were prompt and that you were happy with the overall service. Sorry to hear the fit was a bit tight—we’d be happy to arrange an extra link or guide you on the best way to adjust it. Please let us know how you’d like to proceed. Warm regards, Team GB Watch Shop
Posted 3 weeks ago
Top service. Great product. Will buy again soon.
Helpful Report
Posted 6 months ago
Thank you for your wonderful review, Bobby! We're delighted to hear about your top service experience and that you're happy with your purchase. Your support means the world to us, and we can't wait to welcome you back to GB Watch Shop soon! Warm wishes, Team GB Watch Shop
Posted 6 months ago
No issues whatsoever, brilliant watch and brilliant service. Would definitely recommend.
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Posted 8 months ago
Thank you for your wonderful 4-star review, Kuba! We're thrilled to hear that you loved the watch and had a great experience with our service. Your recommendation means a lot to us, and we appreciate your support. We look forward to serving you again at GB Watch Shop soon! Best regards, GB Watch Shop Team
Posted 8 months ago
Great delivery timeframe
Helpful Report
Posted 10 months ago
Thank you for the great 4-star review, Billy! We’re glad to hear you were pleased with our delivery timeframe. Timely service is something we strive for, and it’s always rewarding to see our efforts appreciated. We look forward to having the opportunity to serve you again at GB Watch Shop! Best regards, GB Watch Shop Team
Posted 10 months ago
Lovely watch exactly what I asked for and done the measurements to what I needed. fast delivery as well. Thanks
Helpful Report
Posted 10 months ago
Thank you so much for your lovely 4-star review! We're thrilled to hear that the watch met your expectations and that the measurements were just right for you. It's great to know that you also appreciated the fast delivery. We appreciate your feedback and look forward to serving you again at GB Watch Shop! Best regards, GB Watch Shop Team
Posted 10 months ago
Great service, three days from order to delivery, and the wife loves the free gift. Can't get better than that.
Helpful Report
Posted 10 months ago
Thank you for your wonderful 4-star review, David! We're delighted to hear that you experienced great service and that your wife loved the free gift. Your feedback is invaluable, and we strive to make every customer experience exceptional. We hope to serve you again at GB Watch Shop soon! Best regards, GB Watch Shop Team
Posted 10 months ago
They are professional prompt and excellent service will definitely buy from you again and great prices too 😁💕
Helpful Report
Posted 1 year ago
Thank you for your kind 4-star review, Joanne! We're glad to hear you found great price deals on our range of brands and that your watch was delivered promptly. Your feedback means a lot to us, and we’re continually working to provide excellent service. If there's anything we can do to earn that extra star in the future, please feel free to reach out. We hope to see you again soon! Best regards, GB Watch Shop Team
Posted 1 year ago
Great product quick & easy to use
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Posted 1 year ago
Thank you so much for your wonderful 4-star review, Angela! We're delighted to hear that you find our product quick and easy to use. Your feedback is invaluable to us as we strive to enhance our customers' experiences. If there's anything specific you'd like to share that could make your next experience a 5-star one, please let us know. We can't wait to assist you again soon! Best regards, GB Watch Shop Team
Posted 1 year ago
Beautiful glamorous watch for special occasions
Helpful Report
Posted 1 year ago
Dear Lorna,Thank you so much for your 4-star rating of GB Watch Shop! We are thrilled to hear that you had a positive experience with us. Your support means a lot to our team. We also couldn't agree more with your short text, "Beautiful glamorous watch for special occasions." Our aim is to provide our customers with stunning timepieces that add elegance and charm to their special moments. We believe that wearing a beautiful watch can truly make all the difference in creating a memorable and glamorous look. Once again, we are grateful for your kind words and encouragement. If you have any further feedback or need assistance with anything, please do not hesitate to reach out. We look forward to serving you again soon! Best regards, GB Watch Shop Team
Posted 1 year ago
Nice watch ⌚in comparison to the price and efficient service from GB watch
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Posted 1 year ago
Dear Muhammad,Thank you for your 4-star rating of GB Watch Shop! We are thrilled to hear that you found our watches to be nice in comparison to the price. Providing efficient service is one of our top priorities at GB Watch Shop, and we are glad that we were able to meet your expectations. Once again, thank you for choosing GB Watch Shop. We look forward to serving you again in the future!
Posted 1 year ago
Great deal, fast service
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Posted 1 year ago
Thank you for leaving positive feedback. We hope to look after you again soon. GB Watch Shop Team
Posted 1 year ago
Very nice and glamorous for the price
Helpful Report
Posted 1 year ago
Dear Lorna,Thank you so much for taking the time to rate GB Watch Shop with 4 stars! We truly appreciate your feedback and support. We're delighted to hear that you found our watch collection very nice and glamorous for the price. It's always fulfilling to know that our efforts in providing high-quality timepieces at affordable prices are being noticed and appreciated by our valued customers like yourself. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're here to ensure your shopping experience with us remains extraordinary. Thank you again for choosing GB Watch Shop, and we hope to serve you again soon!
Posted 1 year ago
Good quality, great prices, and speedy delivery. The only thing that I never actually received confirmation of my order, but luckily this arrived promptly.
Helpful Report
Posted 1 year ago
Dear Juliana, Thank you so much for leaving us a 4-star rating for your recent experience with GB Watch Shop. We greatly appreciate your feedback and support! We are thrilled to hear that you found our products to be of good quality, our prices to be great, and our delivery to be speedy. Providing excellent service is our top priority, so it's wonderful to know that we have met your expectations in these aspects. We apologize for any inconvenience caused by not receiving order confirmation. This is most likely in your junk e-mail. We're glad, however, that your order still arrived promptly. Thank you again for choosing GB Watch Shop. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you in the future! Best regards, GB Watch Shop Team
Posted 1 year ago
Great watch delivered but when i went to adjust the time the spindle fell out , sent it back no problem and replacement sent out straight away vary happy with service cheers
Helpful Report
Posted 1 year ago
Dear Dale,Thank you so much for your 4-star rating of GB Watch Shop! We appreciate your feedback and are thrilled to hear that you were satisfied with our service. We apologize for the inconvenience caused when the spindle fell out and we're glad that you reached out to us. Our team is always here to assist and ensure any issues are resolved promptly. We're happy to know that the replacement was sent out right away, and we hope that the new watch is now working perfectly for you. Once again, thank you for your support, and if you have any further questions or need any assistance in the future, please feel free to reach out. We're here to help!
Posted 1 year ago
Pretty quick despatch - thank you . However the the bubble bag the watch was in had been cut through by the box . Postman gave me the package open!!
Helpful Report
Posted 1 year ago
Dear David,Thank you so much for awarding GB Watch Shop with a fantastic 4-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're also glad to know that you found our despatch service pretty quick. We strive to ensure timely deliveries for our valued customers like you. However, we apologize for the inconvenience caused by the damaged bubble bag. We understand how frustrating it can be to receive a package in such condition. We will definitely address this matter with our shipping team to prevent any future occurrences. Once again, we deeply appreciate your feedback and for choosing GB Watch Shop. We look forward to serving you even better in the future! Best regards, GB Watchshop
Posted 1 year ago
Hi thankyou for the quick delivery The watch is beautiful but had to take it to jewellery store to get the bracelet altered otherwise everything is great Regards Joyce McDonald
Helpful Report
Posted 1 year ago
Hi Joyce, Thank you so much for your 4-star rating and your feedback about our GB Watch Shop. We really appreciate it! We are glad to hear that you received your order quickly and that you find the watch beautiful. We always strive to provide our customers with the best experience, and we value your input. If you need any further assistance or have any questions, please feel free to reach out to us. We are always here to help! Regards, GB Watch Shop
Posted 1 year ago
Err..they sent the right item within the promised timeframe. Don't know what else to say as this is the only dealing I had with them.
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Posted 1 year ago
Thank you so much for taking the time to rate GB Watch Shop with four stars. We truly appreciate your positive feedback and are thrilled to hear that we were able to meet your expectations. Rest assured, our team always strives to provide efficient and timely service to our valued customers. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to serving you again! Best regards, GB Watch Shop Team
Posted 1 year ago
Amazing thank you so much can’t believe how quickly my watch came
Helpful Report
Posted 1 year ago
Thank you so much for your kind review and for awarding GB Watch Shop with a four-star rating! We truly value your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that you were amazed at how quickly your watch arrived. Our team works tirelessly to ensure timely deliveries without compromising on the quality of our products. Your satisfaction is our top priority, and we are glad that we could meet your expectations. Once again, we appreciate your support and taking the time to share your pleasant experience. Should you have any further queries or require assistance in the future, please do not hesitate to reach out. We look forward to serving you again soon! Warm regards, GB Watch Shop Team
Posted 1 year ago
The watch was all as expected. The only problem being that watchshop altered the strap at our request, but it was a fraction small so we asked our local jewellers to put a section back in. There was no pin included with the spares so not the best. Overall we were pleased with everything else and deivery time was excellent.
Helpful Report
Posted 1 year ago
Thank you so much for your 4-star rating and for sharing your experience with GB Watch Shop. We truly appreciate your feedback and are pleased to hear that the watch met your expectations. We apologize for any inconvenience caused by the alteration of the strap. We strive to fulfill our customers' requests to the best of our abilities, but we understand that sometimes adjustments may not turn out as planned. We apologize for any inconvenience caused and will take your feedback into consideration for future improvements. We are glad to hear that you were pleased with everything else, and we're especially delighted that the delivery time met your expectations. Customer satisfaction is our top priority, and we are grateful for your support. Once again, thank you for choosing GB Watch Shop. We hope to serve you again in the future and wish you many enjoyable moments with your watch.
Posted 1 year ago
GB Watch Shop is rated 4.8 based on 2,209 reviews