Name: GB Watch Shop
Address: 245 Gallowgate, , Glasgow, Glasgow
Rating: 4.82

GB Watch Shop Reviews

4.8 Rating 2,295 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Next Day

On-time Delivery

100%

Accurate And Undamaged Orders

100%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

“I ordered a Seiko 5 SNXS79K1 automatic watch. The communication was good, very nice. The ordering process in the website is easy. Shipment took 5 weeks from the UK to Germany, where I live. But this is most likely due to Brexit and the Covid pandemic. I was told before ordering that GB Watch Shop is VAT registered in Germany and that I therefore wouldn't have to pay VAT in Germany. This turned out to be wrong. Customs made me pay the German VAT. For a watch if this price (about 150 €) that's not a lot if money. But be aware that if you order from Germany that you will have to add 19 % VAT to the price. The watch itself is nice, but there are scratches on either the dial or the glass. There are also white dots on the dial which appear to be dust particles. When I asked for a partial refund I was offered to send back the watch and have it replaced by a new one. But that would mean to send it back to the UK and have it delivered to Germany again and to be charged with German VAT again (one if the two payments I could get back from customs, but that would mean a lot of bureaucracy) I opted to have the watch serbuved by my trusted local watch maker for about 25 €. I would have really appreciated a partial refund for the costs of having the watch serviced.”

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Posted 5 years ago

“Very quick service. Good valur.”

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Posted 5 years ago

“Great experience, the staff is very helpful! Genuinely can recommend and definitely will return for more watches”

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Posted 5 years ago

“Super efficient service. Excellent price too. Will definitely shop with them again.”

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Posted 5 years ago

“easy website, nice watch and good delivery.”

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Posted 5 years ago

“Fast delivery, easy process from order to delivery, very efficient service.”

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Posted 5 years ago

“Good supplier offering a reliable service at a competitive price.”

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Posted 5 years ago

“Great prices and great service as usual. I will be back.”

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Posted 5 years ago

“Great price great watch prompt delivery highly recommend”

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Posted 5 years ago

“GOOD CUSTOMER SERVICE AND GOOD DELIVERY”

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Posted 5 years ago

“Great product and fast delivery. Perhaps tracking should be made more clear and keep customers regularly updated. Thank you GB Watchshop.”

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Posted 5 years ago

“Excellent service. Got exactly what I wanted in super quick time”

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Posted 5 years ago

“Ordered a watch. It arrived. It was as described. What more can I say.”

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Posted 5 years ago

“An excellent service. I was advised that the watch had been despatched on 5 March...9 March it arrived here in France! Thouroughly recommend this company.”

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Posted 5 years ago

“Absolutely brilliant service as usual. I'll be back soon”

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Posted 5 years ago

“Super service, watch supplied efficiently at short notice and much appreciated!”

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Posted 5 years ago

“Go watch shop were very quick to service my order and very fast delivery. Well done.”

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Posted 5 years ago

“Great speedy free service, the watch was immaculate, customer service good if you need to speak to a real person, will use again.”

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Posted 5 years ago

“Great customer service, made my mum a very happy lady when she received her watch. The chap on the phone was a delight. Many thanks”