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GB Watch Shop Reviews

4.8 Rating 2,132 Reviews
97 %
of reviewers recommend GB Watch Shop
4.8
Based on 2,132 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read GB Watch Shop Reviews
GB Watch Shop 5 star review on 26th February 2025
Daniel Turner
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
GB Watch Shop 5 star review on 3rd July 2024
Susie Morris
46
Anonymous
Anonymous  // 01/01/2019
Very helpful, as my watch arrived and it was tight, so I rang them and nothing was to much trouble, they gave me the number of the manufacturer, and they sent an extra link with in 3 days.
Helpful Report
Posted 7 months ago
Dear Jenny,Thank you so much for your amazing 5-star rating of GB Watch Shop! We truly appreciate your feedback and are glad to hear that you had a positive experience with us. We are delighted to know that our team was able to assist you promptly and effectively. We always strive to provide exceptional customer service, and it fills us with joy to learn that our efforts have made a difference. Your satisfaction is paramount to us. We are glad we could help in resolving the issue with your watch and ensure that it fits perfectly. It's fantastic to hear that the manufacturer provided an extra link promptly, as we aim to go above and beyond for our customers. Once again, thank you for choosing GB Watch Shop. Your support means a lot to us, and we look forward to continuing to serve you in the future. Best regards, Yvonne
Posted 7 months ago
I bought this watch for my wife. Very impressed with the ordering process and speed of delivery.
Helpful Report
Posted 7 months ago
Dear valued customer,Thank you so much for your wonderful 5-star rating of GB Watch Shop! We are grateful for your support and trust in our services. We are thrilled to hear that you were impressed with the ordering process and the quick delivery of your watch. Our team works hard to ensure a seamless and efficient experience for all our customers. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out. We are here to provide you with exceptional service at all times. Thank you once again for choosing GB Watch Shop. We hope to serve you again in the future! Best regards, The GB Watch Shop Team
Posted 7 months ago
Very speedy delivery of an elegant and most useful ladies watch.
Helpful Report
Posted 7 months ago
Thank you so much for taking the time to rate GB Watch Shop with five stars! We truly appreciate your support and feedback. We are thrilled to hear that you received the elegant and most useful ladies watch with very speedy delivery. Providing our customers with a seamless and efficient shopping experience is always our top priority. We are grateful for your loyalty as a customer. Your continuous support means the world to us, and we will continue to strive for excellence in serving you and all our valued customers. Once again, thank you for your kind words and for choosing GB Watch Shop. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Best regards, GB Watch Shop
Posted 7 months ago
Full marks for GB Watch shop for all round service, even communication with live chat most polite and helpfull. excellent product at very reasonable price with prompt postage. Satisfied customer A+++
Helpful Report
Posted 7 months ago
Thank you so much for your fantastic 5-star rating! We sincerely appreciate your kind words and are thrilled to hear that you had a fantastic experience with GB Watch Shop. Our team takes pride in offering excellent all-round service, including polite and helpful communication through our live chat. We're glad that you found our product to be excellent and reasonably priced, and we strive to ensure prompt postage. Your satisfaction as a customer means the world to us. Thank you once again for your support, and we look forward to serving you even better in the future. A+++!
Posted 7 months ago
For the price this watch is excellent. It looks fantastic. Had two links depending on the size of your wrist. Had a few compliments on how lovely it looks. Early days so don't know if it will tarnish. Very satisfied.
Helpful Report
Posted 7 months ago
Dear Claudette, Thank you so much for giving us a 5-star rating for your experience at GB Watch Shop! We truly appreciate your kind words and are thrilled to hear that you are satisfied with your purchase. We're glad to know that you find the watch excellent, and it's fantastic to hear that it looks amazing. The inclusion of two links definitely adds convenience for individuals with different wrist sizes. It's also delightful to hear that you've received compliments on how lovely it looks. Once again, thank you for your support and for sharing your positive experience with us. We look forward to serving you again in the future! Best regards, GB Watch Shop
Posted 7 months ago
Bought a watch for my wife to replace the one I broke trying to replace the battery. GB Watch Shop had the same watch in stock at a great price and offered next day delivery as we were going on a cruise in a couple of days. GB Watch Shop kept me updated as to the tracking and Royal Mail delivered on time.
Helpful Report
Posted 7 months ago
Dear Chris,Thank you so much for your fantastic 5-star rating of GB Watch Shop! We're delighted to hear that we were able to assist you in finding a replacement watch for your wife in such a timely manner. We're sorry to hear that you encountered difficulties while trying to replace the battery of the previous watch, but we're thrilled that you found the exact same watch you were looking for in our stock. It makes us even happier that we could offer you a great price on it. We understand how important it was for you to receive the watch quickly before your upcoming cruise, and we're glad that our next day delivery service met your expectations. It's always our aim to provide prompt and reliable service to our valued customers. We greatly appreciate your kind words regarding our tracking updates. We strive to keep our customers well-informed throughout the delivery process, and we're pleased to know that you were satisfied with our efforts. We're also grateful to Royal Mail for their punctual delivery. Once again, thank you for choosing GB Watch Shop. We truly appreciate your support and are here to assist you with any future watch needs. Have a wonderful time on your cruise! Best regards, GB Watch Shop Team
Posted 7 months ago
Good communication. Nicely presented. Slightly bigger watch face than expected but nice. Good customer service.
Helpful Report
Posted 7 months ago
Thank you so much for your glowing 5-star review of GB Watch Shop! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We take pride in our good communication and presentation, and we're glad that our customer service met your expectations. Although the watch face may have been slightly bigger than expected, we're delighted that you still found it nice. Thank you for choosing GB Watch Shop, and we look forward to serving you again in the future!
Posted 7 months ago
Ordered Rotary watch. Arrived very quickly. Great price, lovely looking watch. Very good service.
Helpful Report
Posted 7 months ago
Dear David, Thank you so much for giving GB Watch Shop a glowing 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with us. We're glad to know that your Rotary watch arrived swiftly and met your expectations. Providing our customers with top-notch service and competitive prices is always our priority. We take pride in offering a wide collection of watches, ensuring that there's something for everyone's taste. Should you need any assistance or have further inquiries, please don't hesitate to reach out to us. We look forward to serving you again in the future. Best regards, GB Watch Shop
Posted 7 months ago
Excellent customer service quick delivery.well packed good selection of watches
Helpful Report
Posted 7 months ago
Dear David,Thank you so much for awarding GB Watch Shop with a fantastic 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are particularly pleased that you found our customer service to be excellent, and that the delivery was quick and the packaging satisfactory. We take pride in ensuring that our customers receive their watches promptly and in top-notch condition. Your loyalty as a customer means the world to us, and we wanted to express our gratitude for choosing us as your go-to watch shop. We will continue to strive for excellence in providing you with a wide range of quality watches to choose from. Thank you once again, David, and we look forward to serving you in the future. Warm regards, GB Watchshop Team
Posted 7 months ago
I bought my watch from GB watch Shop and it comes with free gift box
Helpful Report
Posted 7 months ago
Dear Mehdi, Thank you so much for giving us a 5-star rating for your experience with GB Watch Shop. Your feedback means a lot to us and we are thrilled to hear that you had a great time shopping with us. We appreciate your support and are delighted that you are satisfied with your purchase. Our goal is always to provide our customers with high-quality products and outstanding service. By the way, we are glad to inform you that all our watches come with a complimentary gift box, adding an extra touch of elegance to your purchase. Once again, thank you for choosing GB Watch Shop. We look forward to serving you in the future. Best regards, GB Watch Shop
Posted 7 months ago
Have given 3 stars as unfortunately there is an issue regarding delivery of the item (Royal Mail seems to have delivered it to someone else!). Am awaiting the followup from GB Watch Shop as to the next steps and how they deal with this will determine my final rating .....
Helpful Report
Posted 7 months ago
Very pleased with Sekonda watch,a bargain at the price,not too small or too large.Looks far more expensive than I paid.Would always be happy to buy from this company,who gave exceptional service,watch arrived very quickly and well packaged.
Helpful Report
Posted 7 months ago
Thank you very much for your fantastic 5-star rating and review of GB Watch Shop! We are delighted to hear that you are very pleased with the Sekonda watch you purchased from us. Your feedback on the size, appearance, and value for money is greatly appreciated. We strive to provide exceptional service to all our customers, and we are thrilled to know that you found our service to be exceptional. It is wonderful to hear that your watch arrived quickly and was well packaged. We truly value your support and would always be more than happy to serve you in the future. Thank you once again for choosing GB Watch Shop, and we look forward to assisting you with any future watch purchases!
Posted 7 months ago
Great watch. I searched high and low for a 'green face' with a leather strap and full numerals. The Rotary ticked all of the boxes.
Helpful Report
Posted 7 months ago
Dear Peter, Thank you so much for your amazing 5-star rating of GB Watch Shop! We are thrilled to hear that you had a great experience with us. Your kind words about our selection, particularly the "green face" Rotary watch with a leather strap and full numerals, really made our day. We always strive to provide our customers with unique and high-quality timepieces that meet their specific preferences, and we're thrilled that we were able to deliver exactly what you were looking for. Once again, thank you for choosing GB Watch Shop and for taking the time to leave such a wonderful review. We truly appreciate your support, and we look forward to serving you again in the future. Best regards, GB Watch Shop
Posted 7 months ago
Really reasonable prices and quick delivery.
Helpful Report
Posted 7 months ago
Thank you so much for taking the time to rate GB Watch Shop with five stars. We truly appreciate your kind words and support. It's wonderful to know that you found our prices really reasonable and our delivery service to be quick. We strive to provide our customers with the best possible experience, and your feedback reassures us that we're on the right track. Once again, thank you for choosing GB Watch Shop. We look forward to serving you again in the future. Best regards, GB Watch Shop
Posted 7 months ago
Brilliant service price and discount saved 57 pounds compared to H Samuel and other shops definitely be using GB watch again Thanks
Helpful Report
Posted 7 months ago
Dear Marianna, Thank you so much for taking the time to rate GB Watch Shop with 5 stars! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted that our service, price, and discount could save you a fantastic £57 compared to other shops, including H Samuel. We are even more delighted to know that we have earned your loyalty, and that you will be using GB Watch Shop again in the future. Your satisfaction is our top priority, and we promise to continue delivering the same level of excellence in our products and services. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. Once again, thank you for your kind words and for choosing GB Watch Shop. We look forward to serving you again! Best regards, GB Watch Shop
Posted 7 months ago
I'm disappointed by the presentation of the package, it was full of dust, I had to keep it away to not mess up my hands and clothes. Presentation matters, the packaging is part of 'customer care', 'customer service'. The watch is beautiful, but the package should've been handled differently.
Helpful Report
Posted 7 months ago
Dear Fatima,Thank you so much for taking the time to provide us with your feedback on your experience at GB Watch Shop. We truly appreciate your honesty and are sincerely sorry for any inconvenience caused. We understand how crucial presentation is, and we apologise for the condition in which you received your package. It is disappointing to learn that it was full of dust, requiring you to keep it away to avoid making a mess. We completely agree that the packaging is an integral part of our customer care and service. Please accept our apologies and should you wish to discuss any further please email us on hello@gbwatchshop.com Best regards, GB Watch Shop Team
Posted 7 months ago
This watch reminds me of a watch I lost sometime ago. It looks good. It finishes my outfit brilliantly. Great find
Helpful Report
Posted 7 months ago
Dear Michael,Thank you so much for your fantastic five-star rating of GB Watch Shop! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're glad to know that the watch you purchased reminded you of one you lost in the past. It's always special when an item can evoke sentimental memories. We're also delighted to hear that it not only looks great but also completes your outfit brilliantly. We couldn't agree more! Thank you for considering your shopping experience with us a great find. We work hard to offer excellent products and service, and your satisfaction means the world to us. If you ever need any assistance or have any further feedback, please don't hesitate to reach out. Once again, thank you for choosing GB Watch Shop. We hope to serve you again soon!
Posted 7 months ago
Very good value for money and extremely good service. Was bought for a gift so once given I can tell you if they liked it.
Helpful Report
Posted 8 months ago
Dear Patricia,Thank you so much for your incredible 5-star rating of GB Watch Shop! We truly appreciate your support and are thrilled to hear that you found our products and service to be of excellent value. We hope that the gift you purchased from us brings immense joy to its recipient. Please do let us know if there's anything else we can assist you with in the future. We value your feedback and are committed to providing exceptional experiences to all our valued customers.
Posted 8 months ago
Beautiful glamorous watch for special occasions
Helpful Report
Posted 8 months ago
Dear Lorna,Thank you so much for your 4-star rating of GB Watch Shop! We are thrilled to hear that you had a positive experience with us. Your support means a lot to our team. We also couldn't agree more with your short text, "Beautiful glamorous watch for special occasions." Our aim is to provide our customers with stunning timepieces that add elegance and charm to their special moments. We believe that wearing a beautiful watch can truly make all the difference in creating a memorable and glamorous look. Once again, we are grateful for your kind words and encouragement. If you have any further feedback or need assistance with anything, please do not hesitate to reach out. We look forward to serving you again soon! Best regards, GB Watch Shop Team
Posted 8 months ago
Nice watch ⌚in comparison to the price and efficient service from GB watch
Helpful Report
Posted 8 months ago
Dear Muhammad,Thank you for your 4-star rating of GB Watch Shop! We are thrilled to hear that you found our watches to be nice in comparison to the price. Providing efficient service is one of our top priorities at GB Watch Shop, and we are glad that we were able to meet your expectations. Once again, thank you for choosing GB Watch Shop. We look forward to serving you again in the future!
Posted 8 months ago
GB Watch Shop is rated 4.8 based on 2,132 reviews