GB Watch Shop Reviews

Name: GB Watch Shop
Address: 245 Gallowgate, , Glasgow, Glasgow
Rating: 4.82

4.8 Rating 2,224 Reviews

97 %

of reviewers recommend GB Watch Shop

4.8

Based on 2,224 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

GB Watch Shop 5 star review on 6th December 2025

Matthew Keen

GB Watch Shop 5 star review on 26th February 2025

Daniel Turner

GB Watch Shop 5 star review on 24th September 2024

Yvonne McCann

Anonymous

Anonymous // 01/01/2019

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“I bought my new watch from GB Watch Shop using their website. GB Watch Shop delivered my watch after a few days in a good condition.I'm very happy with the service that I got.”

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Posted 3 years ago

“I asked some detailed questions about the watch’s movement via online chat, they knew all the answers and have detailed product knowledge. The watch arrived promptly and well protected. An excellent friendly and helpful service, hence full marks. Also, cheaper than the Rest!!”

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Posted 3 years ago

“Very good communication checked to see if strap size was correct late in evening by email”

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Posted 3 years ago

“Very pretty watches.”

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Posted 3 years ago

“Didn’t receive any email confirmation of my order but Royal Mail tracking updated me it was on the way.”

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Posted 3 years ago

“Excellent service thank you”

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Posted 3 years ago

“So easy to order. Great range of watches and prices. Thought my watch would have come in a box instead of a plastic bag but it is what it is.”

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Posted 3 years ago

“I chose to buy from this shop as they offered the best price next to their competitors. My watch arrived quickly and nicely presented in a box. I liked it so much I purchased another in a different colour. Happy with both items and service received.”

GB Watch Shop 5 star review on 1st July 2022

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Posted 3 years ago

“Sent the wrong watch, had to drive to shop to change watch, they sent a cheaper one which was nothing like the one I ordered, checked the reviews and it seems this is what this company does, wouldn't recommend buying from.them again, I stay 30 mims away from the shop, so took it back instead of returning through post. Stay clear unless u want the wrong item sent out!!”

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Posted 3 years ago

We are sorry that we made a mistake with your order. We are only human after all. I am glad we were able to resolve it for you by exchanging it for the correct item. 99% of our customers would disagree with your comments that this is what we do and we can only assume you have been looking at a different company's reviews.

Posted 3 years ago

“⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

“Excellent fuss free service and great value for money”

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Posted 3 years ago

“This is the second time I have bought from GB Watch Shop and they give excellent service”

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Posted 3 years ago

“Quick service”

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Posted 3 years ago

“Nothing to say. All went through with no problems. Bought a different colourway to a watch I already had so knew what I was expecting and love it.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Wonderful company to deal with. Clock is exactly as listed and we are delighted with it. Courteous customer service.”

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Posted 3 years ago

“Took over a week to get to me and I payed extra for a 2 day delivery. Poor.”

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Posted 3 years ago

“The Seiko clock I bought is lovely but could have been damaged as it wasn't packed very well and sticking out of the parcel at one end hence the reason for 3 stars”

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Posted 3 years ago

“Lovely item, rapidly dispatched, very good competitive price.”

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Posted 3 years ago

“Good range of products, quick delivery and excellent packaging. Plus a little gift of attractive earrings!”

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Posted 3 years ago

GB Watch Shop is rated 4.8 based on 2,224 reviews