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GB Watch Shop Reviews

4.8 Rating 2,164 Reviews
97 %
of reviewers recommend GB Watch Shop
4.8
Based on 2,164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read GB Watch Shop Reviews
GB Watch Shop 5 star review on 26th February 2025
Daniel Turner
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
GB Watch Shop 5 star review on 24th September 2024
Yvonne McCann
GB Watch Shop 5 star review on 3rd July 2024
Susie Morris
46
Anonymous
Anonymous  // 01/01/2019
Great quality watch, best price found after searching around. Delivered in three days! Very happy.
GB Watch Shop 5 star review on 5th April 2021
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Posted 4 years ago
Quick delivery, took about a week for delivery to Singapore. Overall, I'm satisfied with the service provided and the choice of watches available. Although, it would be better if they had more choices of mechanical watches to choose from, instead of predominantly quartz watches. Further, choice of payment could be increased to include Visa or Mastercard overseas credit card payments. I find that overseas currency payment by PayPal tend to cost more than via Credit Card payments alone. PayPal tend to levy a commission or "administration" charges if you use their services for payments in foreign currency.
GB Watch Shop 5 star review on 1st April 2021
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Posted 4 years ago
Excellent service, received watch the next day after order, used there 10% discount code, what a bargain!!!!!
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Posted 4 years ago
Having highlighted an accurist to a well know watch YouTube site I bought a little watch myself too - super fast service!
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Posted 4 years ago
excellent fast service. Very pleased with my purchase.
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Posted 4 years ago
Easy transaction very quick delivery Thank you
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Posted 4 years ago
Great delivery time and quick response to emails. Only problem was I didn't have a 10 percent discount applied for signing up to newsletter
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Posted 4 years ago
Would highly recommend, quick delivery
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Posted 4 years ago
Very fast delivery, and watch was brand new in original packaging with all protective stickers. Unfortunately decided the watch wasn't for me so decided to return. Excellent communication, and swift refund from GB Watch Shop. Would definitely buy from this seller again if I saw something to add to my collection.
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Posted 4 years ago
I ordered a Seiko 5 SNXS79K1 automatic watch. The communication was good, very nice. The ordering process in the website is easy. Shipment took 5 weeks from the UK to Germany, where I live. But this is most likely due to Brexit and the Covid pandemic. I was told before ordering that GB Watch Shop is VAT registered in Germany and that I therefore wouldn't have to pay VAT in Germany. This turned out to be wrong. Customs made me pay the German VAT. For a watch if this price (about 150 €) that's not a lot if money. But be aware that if you order from Germany that you will have to add 19 % VAT to the price. The watch itself is nice, but there are scratches on either the dial or the glass. There are also white dots on the dial which appear to be dust particles. When I asked for a partial refund I was offered to send back the watch and have it replaced by a new one. But that would mean to send it back to the UK and have it delivered to Germany again and to be charged with German VAT again (one if the two payments I could get back from customs, but that would mean a lot of bureaucracy) I opted to have the watch serbuved by my trusted local watch maker for about 25 €. I would have really appreciated a partial refund for the costs of having the watch serviced.
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Posted 4 years ago
Very quick service. Good valur.
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Posted 4 years ago
Great experience, the staff is very helpful! Genuinely can recommend and definitely will return for more watches
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Posted 4 years ago
Super efficient service. Excellent price too. Will definitely shop with them again.
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Posted 4 years ago
easy website, nice watch and good delivery.
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Posted 4 years ago
Fast delivery, easy process from order to delivery, very efficient service.
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Posted 4 years ago
Good supplier offering a reliable service at a competitive price.
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Posted 4 years ago
Great prices and great service as usual. I will be back.
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Posted 4 years ago
Great price great watch prompt delivery highly recommend
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Posted 4 years ago
GOOD CUSTOMER SERVICE AND GOOD DELIVERY
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Posted 4 years ago
Great product and fast delivery. Perhaps tracking should be made more clear and keep customers regularly updated. Thank you GB Watchshop.
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Posted 4 years ago
GB Watch Shop is rated 4.8 based on 2,164 reviews