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Wren Kitchens Reviews

4.6 Rating 3,800 Reviews
92 %
of reviewers recommend Wren Kitchens
4.6
Based on 3,800 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Wren Kitchens 1 star review on 12th September 2025
Chris Blake
Wren Kitchens 1 star review on 12th September 2025
Chris Blake
Wren Kitchens 1 star review on 24th June 2025
Emine Gilgil
Wren Kitchens 1 star review on 24th June 2025
Emine Gilgil
Wren Kitchens 1 star review on 24th June 2025
Emine Gilgil
Wren Kitchens 3 star review on 27th May 2025
Phil D
Wren Kitchens 1 star review on 15th May 2025
Joe
268
Anonymous
Anonymous  // 01/01/2019
Everything from the no pushy sales team to the design to the ordering all were so hassle free the kitchen quality is amazing
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Posted 7 years ago
The design process was easy,Andrew listened to everything that I wanted then came up with a few brilliant suggestions. Installation was quick as the units even came with the doors on. I love my new kitchen it is the heart of my home.There were 2 damaged doors but these were replaced within 2 days.
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Posted 7 years ago
After visiting other showrooms we went to Wren. We were immediately impressed by the quality of the kitchens and the range of different styles available. The design process was actually quite fun and the staff were always helpful both on the day and after as we changed our mind about things. The kitchen arrived when they said it would (ready assembled!) and is obviously of excellent quality and will clearly last many years to come.
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Posted 7 years ago
A complicated process made so easy by wren
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Posted 7 years ago
After my problems with a large bath company,I found wren professional , effective and did what they contracted
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Posted 7 years ago
Excellent customer service from design to measuring to delivery. Fantastic finish and had so many compliments. Great showroom in Cardiff with so many options and styles.
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Posted 7 years ago
Everything went smoothly and without problems when we ordered a Wren kitchen. We picked Wren because they were the only company at the time that had a kitchen in the turquoise gloss colour we wanted. We used Wren’s installer and it was a local guy who did a great job. We had a lot of extra work done at the same time such as new ceiling lights, radiator moved and additional sockets. The kitchen was delivered when they said it would be done, everything was present and there haven’t been any problems at all apart from those little plastic things that cushion the drawers from falling off but I’m sure Wren will send me some more when I ask them! No complaints from me and I’d definitely recommend a Wren kitchen.
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Posted 7 years ago
Wren have transformed my kitchen into a new happy place to be. Everything from ordering to delivery to fit was smooth and no problems at all
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Posted 7 years ago
When kitchens are extremely good quality and value for money! Process was very easy and hassle free and they helped design my kitchen that I now love. Wouldn’t use anyone else
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Posted 7 years ago
Since having our kitchen installed 6 months ago; we have noticed how much extra space there is. The finished product is excellent, We would recommend Wrens to install your kitchen.
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Posted 7 years ago
From start to finish our experience was great would recommend Wren to friends and family.
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Posted 7 years ago
Reasonably priced,professional friendly staff,high quality,easy to install
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Posted 7 years ago
Love the integrated fridge/freezer, no more bending down to get food out of them.The pull out corner unit ,and cupboard are brilliant. Fabulous finish to the units and work tops. Still as pleased with it, as when it was installed.
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Posted 7 years ago
Fantastic service and product, came on time and perfect
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Posted 7 years ago
Quality product. Looks amazing.
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Posted 7 years ago
Wonderful service from planning to installation, I had a problem with a door hinge squeezing I rang the office the engineer was here in 3 days job done.
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Posted 7 years ago
Beautifully fitted kitchen, all new appliances, had an issue with the temperature of touch hob which is currently being replaced so still over the moon!
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Posted 7 years ago
Every thing, changed my design and customer service is diabolical
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Posted 7 years ago
From initial design to completion all Wren staff and sub contractors were very professional. Danika at head office was most helpful sorting immediately any refunds for unused parts to arranging replacements when necessary. Overall a trouble free experience. Highly recommended.
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Posted 7 years ago
The way it looks now it’s finished
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Posted 7 years ago
Wren Kitchens is rated 4.6 based on 3,800 reviews