Wrappz Reviews

Name: Wrappz
Address: The Beechwood Centre 40 Lower Gravel Road, Bromley
Rating: 4.38

4.4 Rating 10,755 Reviews

85 %

of reviewers recommend Wrappz

4.4

Based on 10,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 8462 2618

Email:

info@wrappz.com

Location:

The Beechwood Centre 40 Lower Gravel Road
Bromley
BR2 8GP

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288

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my case and it took a week to come, which is fair enough but then I found out they gave me the completely wrong case that was meant (I am assuming) for someone else. I notified them of this and they said they dispatched my correct case but still haven’t received it; even though it was only supposed to take a “couple of days”. I have been waiting two weeks for my case and still nothing. Not very happy, sure this isn’t a problem with everyone but this is my experience”

Helpful Report

Posted 5 years ago

“Ordered a clear case with a butterfly print and received something different, instead I got a case with the back of a red iPhone XR printed onto it - even if that was what I had wanted, it was still printed awfully! Customer service has replied to me within 24 hours, and the shipping was relatively speedy, so that’s why I’ve given it 2 stars, however the quality is awful, do not recommend.”

Helpful Report

Posted 5 years ago

“Bought a personalised phone case. The colours were slightly off the picture I uploaded. Had it about two weeks and some on the print has already started to scratch off.”

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Posted 5 years ago

“I haven’t received my case so far (it’s been already 2 weeks since I made an order) , so there is nothing to review... I am afraid it was lost in post, and I presume no one will compensate if I do not receive it in the end... :(((((”

Helpful Report

Posted 5 years ago

“Thick and robust but about 1mm all the way round too small and the camera was not cut out adequately- had to use scissors.”

Helpful Report

Posted 5 years ago

“I was so looking forward to my phone case arriving and when it did I was so gutted. My photo had come out really dark on it. Don’t know why as the original wasn’t dark. When ordering I wasn’t told it was too dark. So disappointed.”

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Posted 5 years ago

“idk because I never got it.”

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Posted 5 years ago

“Still haven’t received my order”

Helpful Report

Posted 5 years ago

“The quality of the print was very poor and not what the pictures looked like when I uploaded them.”

Helpful Report

Posted 5 years ago

“Quality not as good as I expected purchased with a 50% off voucher if I had paid full price I would of been very disappointed”

Helpful Report

Posted 5 years ago

“I ordered a personalised wrap as part of my brother’s 30th birthday present, and looking at the order time to make and the delivery time I ordered it, as I calculated that it would arrive in time. All I got was a confirmation email after the order and heard nothing since. The day before my brother’s birthday I was worrying as I hadn’t received any information about my order, so I emailed them and received no response. An hour and a half later I got a dispatch email, so they clearly forgot about my order, and inevitably the gift was late despite my efforts to order it in time.”

Helpful Report

Posted 5 years ago

“The case a received was not accurate to the picture. The text was placed lower than the preview picture.”

Wrappz 2 star review on 25th February 2020

Helpful Report

Posted 5 years ago

“I ordered an iPhone 8 tough case with a picture on it the picture came out great but I only had the phone case one week and I dropped my phone had my screen broke so wouldn’t recommend if you are wanting it to protect your phone”

Helpful Report

Posted 5 years ago

“It is not at all satisfactory, as the color is very light and the logo is not in the middle. In the mock-up, it was clearly showing that the logo was in the middle of the case and the color was also in darker grey.”

Wrappz 2 star review on 13th February 2020

Helpful Report

Posted 5 years ago

“I order 2 personliases cases with text. Quality of the text was poor and already fading and coming off. Doubt the text will stay on for long”

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Posted 5 years ago

“Item has not arrived”

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Posted 5 years ago

“Photo case not as expected”

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Posted 5 years ago

“Size is perfect but the poor resolution and color it is very dark compare to one I have send to make from. The original photo is 3840 x 2160. The final looks very poor. Never order again for this price. All needs quality for money.”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“Dispatch time 1-3 days, mine took 4 days Paid £2.95 for 1st class Royal Mail, the envelope arrived with a 2nd class label The cut was misaligned by 1 mm, although it was aligned when I submitted the design. The resolution is also quite low despite the fact I gave upscaled raw image. The colour is too pale as well. Their printer really isn't that good.”

Helpful Report

Posted 5 years ago

Wrappz is rated 4.4 based on 10,755 reviews