Wrappz Reviews

Name: Wrappz
Address: The Beechwood Centre 40 Lower Gravel Road, Bromley
Rating: 4.38

4.4 Rating 10,754 Reviews

85 %

of reviewers recommend Wrappz

4.4

Based on 10,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 8462 2618

Email:

info@wrappz.com

Location:

The Beechwood Centre 40 Lower Gravel Road
Bromley
BR2 8GP

Write Your review

Tell us how Wrappz made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

288

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never recieved the item and was consistantly misinformed”

Helpful Report

Posted 7 years ago

“Phone case barely fit on my phone and after a few days cracks appeared in the plastic and the thin strip along the side where the volume buttons are is hanging off.”

Helpful Report

Posted 7 years ago

“I recently ordered the wrong cover and when I emailed to see if anything can be done I was told a flat no. I understand that it was my error and I was not asking for anything to be free but I was looking for a little customer service, unfortunately I did not receive this. I work in a customer orientated business and my customers are always put first over profit within reason, without them I make no money. I would have been ordering two more cases for my older daughters but you can keep the 15% discount I won’t be ordering anything else from you. In a world where customer service is focussed on less and less and more focus on profit I find when a company goes that bit further it retains customers as I have proved many times in the business I am in and I consistently stick with the same companies that provide me with that customer service even at a higher cost in my personal dealings. It’s a shame we are not on the same page.”

Helpful Report

Posted 7 years ago

“After a week of waiting for my item to be delivered I was told it must have been lost in the post. I am very unhappy with this service as I have still not received my case nor a confirmation email to say they have dispatched another after ensuring they would.”

Helpful Report

Posted 7 years ago

“my mobile cover is broken after 2 days from the side”

Helpful Report

Posted 7 years ago

“my case arrived smaller than the phone the text was pushed to the right of the case and not in the centre. and the case came with dents on the plastic. IM sorry but the case is not work £1 let alone £14.”

Helpful Report

Posted 7 years ago

“I have had my new case 1 week and it’s already got multiple cracks on it. I haven’t even dropped my phone. Disappointed”

Helpful Report

Posted 7 years ago

“Put in to order iphone 7 case when the email came through it was showing as a iphone 7 plus case which is no good. Can't speak to anyone as it is just an answering machine and when I have emailed they just don't respond. I contacted them straight away but no use even though they have stated 14 days on delivery. Will not be using again and will not recommend to anyone.”

Helpful Report

Posted 7 years ago

“Honestly I am very disappointed with the phone case that I received as the it is already scrapping off and losing some bits of colour after less that 2 weeks. Also, the quality of the phone is appalling and looks like such cheap quality.”

Helpful Report

Posted 7 years ago

“I ordered an iPhone 7 case, and it doesn’t fit my iPhone 7.. disappointed and won’t be using this site again.”

Helpful Report

Posted 7 years ago

“Item still not received”

Helpful Report

Posted 7 years ago

“I had a name put on the back I asked for Sophie x and I got Sophie ?? , had 1 upset daughter”

Helpful Report

Posted 7 years ago

“Phone case came and digital image was blurry from what it looked like on the website, when I uploaded the picture.”

Helpful Report

Posted 7 years ago

“Take YOUR money elsewhere!! I created the image I wanted for my personalised phone case, however the case arrived with a couple of issues that made it a very unsatisfactory purchase. Firstly, the artwork was printed wonky and off-centre, despite ensuring that my original design was pixel perfect straight and the phone case that arrived was skewed slightly, not appearing adjacent and parallel to the edges of the phone. Secondly, the overall colour was incorrect. It was supposed to be black, but printed in be speckled dark green. Very bad! I was in email correspondence for 3/4 months with Wrappz, who promised to send out a replacement but it took weeks of promoting and reminding (i was told that they forgot, and they there was a 'pdf issue'). And when it did finally, arrive, it was exactly the same!!! I have given up now and resorted to writing this review.”

Helpful Report

Posted 7 years ago

“disappointed The case for phone didn’t come with a magnetic close cap...the front cover won’t last for long...wouldn’t buy the case again”

Helpful Report

Posted 7 years ago

“Asked for a iPHONE 6s case for my phone and you sent a iPHONE 8+ 👎🏽”

Helpful Report

Posted 7 years ago

“Terrible service. Had to wait 10 days for my Laptop skin to arrive so actually missed the event it was for and had no use for it! I’ve had no reply on email or phone regarding the delay or a refund. This is the second time this has happened - silly me for using them again. A total joke of a company.”

Helpful Report

Posted 7 years ago

“My skin is too small”

Helpful Report

Posted 7 years ago

“The case does not fit the phone its terribly bad.”

Helpful Report

Posted 7 years ago

“I can´t fill in the review, because at this time I not receive my order”

Helpful Report

Posted 7 years ago

Wrappz is rated 4.4 based on 10,754 reviews