Wrappz Reviews

Name: Wrappz
Address: The Beechwood Centre 40 Lower Gravel Road, Bromley
Rating: 4.38

4.4 Rating 10,755 Reviews

85 %

of reviewers recommend Wrappz

4.4

Based on 10,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 8462 2618

Email:

info@wrappz.com

Location:

The Beechwood Centre 40 Lower Gravel Road
Bromley
BR2 8GP

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288

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not received the gift that my daughter wanted for her friend's b'day. It was ordered 17/2 and promised within 5/6 workings days...so far (1/3/18) no sign of it?”

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Posted 7 years ago

“I've ordered personalised case more then year ago and i never get it....”

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Posted 7 years ago

“Well I haven’t received it”

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Posted 7 years ago

“An email receipt came through to say that my case was going to arrive in 2-3 working days and it has just gone past 6 working days and it still hasn’t been delivered. Wondering whether my new phone case is going to arrive any time soon?”

Helpful Report

Posted 7 years ago

“I orded on the 4th of january and didn’t receive my goods untill the 17th!! Her birthday was the 16th and it was a gift I emailed a few times and just got told this is not a normal practice and it will be sent out soon! Extremely unhappy!”

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Posted 7 years ago

“My phone case print had track marks on it. Can I receive another one please.”

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Posted 7 years ago

“Item arrived smashed still not received a replacement.”

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Posted 7 years ago

“I ordered a iPhone 7 phone tough case, but for some strange reason it looked like someone had put shading on to the picture, as when the phone case arrived it was a lot darker then my partners. As she a iPhone 7 Plus Tough case too, and she has a picture which is theayn”

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Posted 7 years ago

“I ordered a phone case from you on Jan 5th and 12 days on am STILL waiting for it. I contacted your customer service team who asked if I'd given the correct address. I told them what the address was and they told me that it looks like Royal Mail couldn't deliver it because instead of 1 Holywell Lane, the delivery address was written Holywell Lane 1. That seems very stupid to be fair. I wouldn't even mind if the customer service agent had apologised, but instead they made it sound like it was my bad and like I was the stupid one. Not impressed and still waiting for the cover...”

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Posted 7 years ago

“Aun no he recibido el pedido”

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Posted 7 years ago

“Ordered an item around Christmas, completely understand that the post was really slow. It is now the 13th of January, I have e-mailed and tried get chase this item up with them but had no response. Recommend to look elsewhere”

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Posted 7 years ago

“No muy buena. No ha llegado mi pedido de fecha 24/12/2017 y sólo hablo español. Un poquito descontento.”

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Posted 7 years ago

“Came a lot later than I was told”

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Posted 7 years ago

“my order #100268310has not arrived!!!”

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Posted 7 years ago

“I have not received my order and it has been more then two week.”

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Posted 7 years ago

“I ordered a cosmetic bag. I can't judge the quality of the print, but the make of the bag is poor. Perhaps not all products are poorly made as mine, however the Customer Service is not helpful, not even let me know whether the product can be returned/replaced or not.”

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Posted 7 years ago

“Ordered on 14/12/17, money taken out of my bank on the 18/12/17. No delivery before Christmas, yet to receive the product on the 3/1/17. Email sent to Wrappz on 25/12/17 but have had no reponse about where the product is”

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Posted 7 years ago

“Took over 2 weeks to arrive, missed Christmas, asked for it to be delivered to different address - was told yes, yet it didn't. Nice case but customer service an absolute shambles and would not order from again.”

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Posted 7 years ago

“No item received as of yet! Emailed them and no reply!”

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Posted 7 years ago

“Product was dispatched several days later than promised and arrived correspondingly late. Product quality very poor too, a lovely photo we uploaded has a strong staining of green throughout suggesting very poor print quality. For one of the more expensive providers, the service and quality was very disappointing.”

Helpful Report

Posted 7 years ago

Wrappz is rated 4.4 based on 10,755 reviews