Wrappz Reviews

Name: Wrappz
Address: The Beechwood Centre 40 Lower Gravel Road, Bromley
Rating: 4.38

4.4 Rating 10,934 Reviews

85 %

of reviewers recommend Wrappz

4.4

Based on 10,934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

020 8462 2618

Email:

info@wrappz.com

Location:

The Beechwood Centre 40 Lower Gravel Road
Bromley
BR2 8GP

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Wrappz 5 star review on 18th September 2025

NICKI BRYAN

Wrappz 5 star review on 10th September 2025

291

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t receive my item I will take this further now..money wasted. Enjoy getting served”

Helpful Report

Posted 8 years ago

“Extremely disappointed in my purchase. Looks very cheap and poor quality of design. Won’t be ordering from here again”

Helpful Report

Posted 8 years ago

“The skin that I ordered was terrible quality and badly aligned when printed. Wrappz have been equally awful when trying to resolve my issues, and have effectively ignored me. I have had to raise a dispute via PayPal due to Wrappz's inability to rectify my complaint.”

Helpful Report

Posted 8 years ago

“Item hasn’t been delivered after being told it was meant to at the end of last week. And no one has got back to my email!”

Helpful Report

Posted 8 years ago

“Template on personal design phone case says fill this area to cover sides and when we placed an image to appear on the side it was only half printed and obviously looks wrong. When we complained they say they cannot guarantee image is printed in the correct position on the sides and blamed it on us saying it is in their design guidelines - obviously it is not or we would have seen it. Ridiculous DO NOT USE.”

Helpful Report

Posted 8 years ago

“Ordered on a sunday wanting an iphone x skin for my mothers birthday on the saturday coming. When i ordered it, it said 3 days delivery time so it should have arrived before my mothers birthday. I had received nothing by thursday so emailed and had no reply until a day or 2 after when they said sorry and sent me my order confirmation by email. A further 2 days after i still received nothing so emailed again and again, it took another day to respond to my email they said yet again just sorry and said it was sent out today. Come Wednesday of the following week i was quite fed up that my order still hasn't arrived so decided to email again and all i got was it should be with you tomorrow. I was very disappointed with the service i received and will take my business somewhere else next time! (I also did try to ring a total of 13 times over the 11 days and each time nothing happened and it just said to send an email which is pointless as it takes 2 days to ever get a response!) Very disappointed and would not recommend wrappz to anyone!”

Helpful Report

Posted 8 years ago

“Took a very long time to be delivered, it said 3-5 working days but didn’t arrive for 2 weeks Finally it was folded and had a folding mark in the middle, not impressed at all”

Helpful Report

Posted 8 years ago

“I have over the past years purchased many skins from Wrappz Unfortunately this time the print quality is not good at all. Should the skin have arrived with any paper work I would have complained straight away. The photo I used has been used many times for lots of skins that have all bee exceptional quality. Should this have been down to phot quality I would have understood but this cannot be the case. I’m so disappointed that I won’t be using the skin and won’t be ordering again. Very disappointed as these are not the cheapest on the market but I’ve stuck with Wrappz due to their previous quality”

Helpful Report

Posted 8 years ago

“Custom laptop skin was sent the wrong size and had a mark. Can’t get through to the customer service team and no reply to my email”

Helpful Report

Posted 8 years ago

“The phone case has arrived and it is not as I uploaded on the website. When I contacted customer service via email (as nobody answered the phone) the response I got was not positive and I was informed that I had uploaded the to the right and not central, yet when I looked back at my order to get proof the image is in fact central. Nobody has responded back to my second email with attachment and all I’ve been offered is discount off another one. I have already spent £15 on a phone case that I now can’t use as the team have printed it wonky, so I am not exactly going to trust them to print another and pay more money. I’ve ordered 2 cases before and not had issues and I’m really upset that this is the response and service I have received this time.”

Helpful Report

Posted 8 years ago

“I was sent the wrong size cover and have sent them a photo 3 days ago and still heard nothing back”

Helpful Report

Posted 8 years ago

“I order one case and looks like your website had a system error and changed my order so I ended up with a normal case not a tough case. I've emailed about this and had one reply and nothing since. So wasted money and not much help other than just saying that's what I order but can give me another voucher to spend money.”

Helpful Report

Posted 8 years ago

“Case does not fit phone, sent photo showing it does not fit and waiting for a response”

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Posted 8 years ago

“Started by loving my new phone case, but only received it a week ago and it's already cracked in two places. Have tried to call and email for three days, but no luck 😟.”

Helpful Report

Posted 8 years ago

“My case has broken in two places already and i’ve only had it a few weeks. Very disappointed”

Helpful Report

Posted 8 years ago

“Ordered and paid for my item for it to not arrive and when trying to contact them I have received no response! My money has therefore been stolen! Ridiculous and dishonest do not purchase from this company”

Helpful Report

Posted 8 years ago

“After looking at a few websites that offer custom laptop skins, cases, sleeves etc, I deceided to use Wrappz. I carefully measured my laptop, chose and uploaded my image and after editing a few details, I was happy with my design and proceeded to the checkout. The price for my custom skin would be £12.99, which I thought was a fair price, but then I saw that the delivery cost was £14.99! That's more than the actual product! I don't know how it's possible that it costs almost £15 to send something via Royal Mail (UK postal service) to a UK address?! They don't even use first class postage. Anyway, I deceided to use another company after that as there was no way I was going to pay that amount for postage. It's unacceptable imo.”

Helpful Report

Posted 8 years ago

“Used case for just over a week and it’s already cracked”

Helpful Report

Posted 8 years ago

“I ordered a personalized phone cover but the photo did not cover the case. It appeared to during the design process but apparently it did not. However why would you not want the picture not to cover the case, a definite fault in the design procedure. I will not be using the site again and will advise others also to avoid!”

Helpful Report

Posted 8 years ago

“The phone case broke within a week. If im paying this much I expect it to last a little longer than this. I wouldnt be so annoyed were it not for the fact that I emailed the support 3 days ago to ask for a replacement with pictures as asked for and all the information they would need. I had no reply and so forwarded it back yesterday. I have still not had any reply. I would be perfectly happy with it if they were only to replace or refund me. The quality of the print looks really good so if they were to fix this I would easily give them 5 stars.”

Helpful Report

Posted 8 years ago

Wrappz is rated 4.4 based on 10,934 reviews