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Wrappz Reviews

4.4 Rating 10,757 Reviews
85 %
of reviewers recommend Wrappz
4.4
Based on 10,757 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Wrappz Reviews
Visit Website

Phone:

020 8462 2618

Email:

info@wrappz.com

Location:

The Beechwood Centre 40 Lower Gravel Road
Bromley
BR2 8GP

Write Your review

Wrappz 5 star review on 20th June 2025
Chantelle
Wrappz 5 star review on 6th May 2025
Leia Taggart
Wrappz 5 star review on 29th March 2025
Anonymous
Wrappz 5 star review on 29th March 2025
Peter
Wrappz 5 star review on 19th March 2025
Anonymous
Wrappz 5 star review on 27th January 2025
Sarah
Wrappz 5 star review on 24th January 2025
Lily
288
Anonymous
Anonymous  // 01/01/2019
I havnt received my phone case
Helpful Report
Posted 8 years ago
I paid for my phone case...still haven't received it over 2 weeks later..and I can't contact anybody to see why I haven't received my item as every time I put my details in it says I'm.not recognised
Helpful Report
Posted 8 years ago
It wasn't as good as I was expecting 😭😭
Helpful Report
Posted 8 years ago
Poor quality printed image. Looked nothing like the pre order image. Once fitted not impressed so we threw it away.
Helpful Report
Posted 8 years ago
The alignment of the picture that we received is incorrect with a white strip at the bottom. How do I return it and get my money back. I was carefully to work with the guidelines on your website so this is a very poor service.
Helpful Report
Posted 8 years ago
I still haven't received the phone case I ordered for my mum's birthday tomorrow not happy at all
Helpful Report
Posted 8 years ago
The printing was off set so when it arrived I had to cut of the white that was not printed right ... I will not be ordering anything else from them, they can't even get the basic dimensions right !!!
Helpful Report
Posted 8 years ago
Clearly I hadn't put my photo completely centre so I have a white edge one side with the pic going round onto the other side.
Helpful Report
Posted 8 years ago
Took too long to arrive and the camara holes were in the wrong place. i will not use your service again or recommend it to anyone
Helpful Report
Posted 8 years ago
The sticker wasn't cut out tidy so pictures were cut in half and white bits were left on display, it also did not fit on the controller properly.
Helpful Report
Posted 8 years ago
Didn't like the quality Haven't used the case Wish I didn't order it
Helpful Report
Posted 8 years ago
My son ordered me a personalised phone case from you. He chased you on numerous occasions and was constantly met with excuses. You have now refunded him but this has left him without the thoughtful gift he intended to give me. The email confirming the refund did not even acknowledge the very poor service he'd been given - very very disappointing!
Helpful Report
Posted 8 years ago
The case came quickly and was good quality, but it doesn't fit my phone properly, can't access the button on the sides
Helpful Report
Posted 8 years ago
DO NOT ORDER FROM THIS WEBSITE! I am disgusted at the way this 'company' has treated me as a CUSTOMER. I ordered a phone case and the company messed up my shipment address to which I proved was their own fault and not mine, then the company decided to stop replying to my emails and totally blank me. This company is a discrace and has ROBBED me. I highly suggest buying cases from Amazon etc as you will get a smooth experience with friendly staff if there is any problems. Would give this company 0 stars if I could.
Helpful Report
Posted 8 years ago
Considering it's been almost two weeks and still don't have my product, I would not reccomend this service. Have not received a response on the status of my order yet
Helpful Report
Posted 8 years ago
My phone case hasn't been delivered to me
Helpful Report
Posted 8 years ago
my order has not come until this time. it was ordered last april 6 and until now april 20 the ordered has not come. They said it was dispatched on april 13. Very bad service!
Helpful Report
Posted 8 years ago
Website to design the phone case was brilliant. ANd the outcome of it is really good. But the communication and shipping is awful. Emailed to find out where my item was after 8 days of nothing. To only have a automatic response. Then case shows up 15 days later. Lovely quality but wouldn't order again cause of the lack of customer service.
Helpful Report
Posted 8 years ago
Still haven't received my order despite paying a ridiculous £2.50 for P&P, and being told it would take 2 days to arrive. Scandalous
Helpful Report
Posted 8 years ago
My iPhone 5c case doesn't fit my phone. Left side doesn't fully fit the side of the phone. Contacted via email. No response.
Helpful Report
Posted 8 years ago
Wrappz is rated 4.4 based on 10,757 reviews