Head Bear Reviews

Name: Head Bear
Address: World of Bears, 20 lower middle street, Taunton, Somerset
Rating: 4.89

4.9 Rating 1,247 Reviews

97 %

of reviewers recommend Head Bear

4.9

Based on 1,247 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Head Bear 5 star review on 25th December 2025

Anonymous // 01/01/2019

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“The steiff bear is lovely and so is the gift box”

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Posted 1 year ago

“The soft toy we received is beauuuutiful, she was a gift from Santa and she could absolutely have been handmade by magical elves in a North Pole workshop, she's stunning ❤️”

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Posted 1 year ago

“My bear was all that I expected, and service was excellent. Highly recommended!”

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Posted 1 year ago

“Amazing choice of bears and very good service with quick delivery.”

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Posted 1 year ago

“Friendly service, would make it clear on the site that free shipping is only available in the standard shipping not fast track. When i went throw and added first item it then says your only 25 from free freight. Added it thinking id get free freight.”

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Posted 1 year ago

Thank you for your response, I have double checked shipping and it is clearly shown what the shipping rates are, upgraded expediated shipping however is not free :)

Posted 1 year ago

“Item as described, well packaged and promptly delivered”

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Posted 1 year ago

“Very good service, thank you”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Order just prior to Christmas in anticipation of the birth of our grandson. We paid for quick delivery and were delighted that World of Bear got the bear to us on time”

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Posted 1 year ago

“Very quick delivery and quality item. Would highly recommend.”

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Posted 1 year ago

“No bear yet !!! Has not been delivered yet have no idea what is going on no information from seller or delivery compa6”

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Posted 1 year ago

Hi, sorry it hasn’t been delivered yet over the Christmas period, can you contact customer services (headbear@worldofbears.com) as just seen this. That will give us a fighting chance to assist ! Customer services

Posted 1 year ago

Sorry the courier company lost the item, replacement sent and received

Posted 1 year ago

“Lovely bear. Well packaged and prompt delivery. Would use again and recommend.”

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Posted 1 year ago

“I love World of Bears. Has such an amazing collection, and best prices. Always delivered with care, promptly.”

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Posted 1 year ago

“Trouble free and competitive pricing. Fast delivery. What’s not to love?”

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Posted 1 year ago

“I ordered a frog and penguin very close to Christmas. Both were dispatched swiftly and arrived before Christmas. They are beautiful teddies, really well packaged and well made. Very happy with them as are the recipients and would recommend.”

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Posted 2 years ago

“Fantastic addition to the house!! Delivery was perfect even very close to Christmas. Can’t fault product or service.”

Head Bear 5 star review on 26th December 2023

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Posted 2 years ago

“Product was exactly what I was looking for, arrived well packaged in good condition & also well before the given delivery date. excellent product/excellent service. Well done guys!”

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Posted 2 years ago

“Just beautiful.”

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Posted 2 years ago

“Thankyou for a beautiful Jack rabbit, my daughter loves him! It was a last minute extra gift and was shipped and delivered very promptly with great tracking too.”

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Posted 2 years ago

“Not cheap but did exactly as promised! Recommend!”

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Posted 2 years ago

Glad you like the Steiff that you purchased. Thank you for your feedback and custom

Posted 1 year ago

Head Bear is rated 4.9 based on 1,247 reviews