Wholesale Domestic Bathrooms Reviews

Name: Wholesale Domestic Bathrooms
Rating: 4.11

4.1 Rating 794 Reviews

75 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

Metrics

Info

4.1

Based on 794 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

About Wholesale Domestic Bathrooms:

In 1963, Wholesale Domestic Bathrooms opened the doors of its showroom for the first time and set about providing the people of Britain with an unparalleled choice of bathroom products at the best value prices.

Recognised by many as Scotland’s largest & favourite bathroom retailer, it is our mission to build upon this excellent reputation by delivering first class products & service at all times.

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great people and shop will use again”

Helpful Report

Posted 3 years ago

Thank you James for your kind review! WDB

Posted 3 years ago

“I recently purchased a cloakroom suit and was delighted with the excellent service. At no time was I pressured, I was actually encouraged to think everything through before making my final decisions. I would like to thank Dexter in particular for his excellent customer service and expertise.👍”

Helpful Report

Posted 3 years ago

Good afternoon Elizabeth, Thank you for taking the time to leave your review. I'm glad to hear that you had such a positive experience. I will feed this back to Dexter and the team! Kind regards, WDB

Posted 3 years ago

“Purchased a lot from here over the years, recently bought a new WC which is now installed.It was in their warehouse ready for collection minutes after my purchase.”

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Posted 3 years ago

Hi there Alex, Thank you for your review! We recently introduced a new system for collections which means that the showroom can begin the collection process after you place the order so that things are in motion before you reach the collection depot to reduce waiting times. I am glad to hear that this is working well! WDB

Posted 3 years ago

“Not sure if it was delivery or sent like this. But I ordered 5 sheets of wet wall and when we went to fit our bathroom everyone single one was cracked and broken at the bottom, the tongue and groove bit of them were snapped all the way along! Wasnt happy! But the joiner made them work!”

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Posted 3 years ago

Good morning Grant, Sorry to hear that your wall panels arrived damaged! This is extremely disappointing to hear but I'm glad you were able to make them work for what you needed. Thank you for taking the time to leave your feedback. I hope that should you wish to place another order with us in the future, we are able to ensure that your goods arrive in perfect condition! Kind regards, WDB

Posted 3 years ago

“Wholesale Domestic provided us with the most amazing service. We needed three new bathrooms and at all stages, we got the right help and support in making our decisions. We feel the business offers great value for money and the sales and distribution staff could not have been more helpful and supportive. As with these things plans changed and we needed to get either more tiles or return and replace a few items. Again the staff could not have been more helpful. We would recommend the business to anyone.”

Helpful Report

Posted 3 years ago

Good morning Colin, Thank you for your kind review, we really appreciate it. I am so glad to hear that we have provided you with a positive experience every step of the way. I hope that all 3 bathrooms are looking great! Kind regards, WDB

Posted 3 years ago

“Sales assistant extremely helpful with finding right replacement product.”

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Posted 3 years ago

Hi there Eileen, I'm glad to hear we were able to assist with your replacement! Thank you for taking the time to leave a review :-) WDB

Posted 3 years ago

“My delivery was cancelled and sent to a courier which was incorrect. I then was told that it was being delivered when It never arrived I called and was told it was not being delivered until the following week. After discussing this with the girl she managed to get it delivered that day. I am happy with all my items and would definitely buy from you again.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave your feedback. Sorry to hear that you had issues with the delivery originally, it seems it was dispatched out in error to the courier. However, I am glad we were able to get this resolved in a timely manner for you! Kind regards, WDB

Posted 3 years ago

“Iv used the store a few times over the years and have found it to be good quality and value great staff”

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Posted 3 years ago

Hi there Gary, Thank you for taking the time to leave your review! We appreciate your loyalty. WDB

Posted 3 years ago

“The service was first class”

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Posted 3 years ago

Thank you for leaving your feedback! Glad to hear you had a positive experience with our team :-) WDB

Posted 3 years ago

“Great service in store, however delivery of some items were delayed and there was no communication to keep us updated.”

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Posted 3 years ago

Glad to hear that you had good service in store. It is disappointing that you weren't kept up to date about the progress of your order - we are always looking to improve and your feedback on this is greatly appreciated. This will be fed back to the relevant departments. I'm pleased to see that you now have all of your order - I hope your bathroom is looking great! Kind regards, WDB

Posted 3 years ago

“Excellent customer service. Picked up goods at the warehouse the same day. Great choices for all tastes.👍”

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Posted 3 years ago

Hi Karen, Thank you for your feedback. Great to hear!

Posted 3 years ago

“Missing shower tray and only 4 boxes of wall tiles delivered When I called I was told , oh yeah the tray is in the warehouse, you can come and get it if you like ……..”

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Posted 3 years ago

“Purchased a toilet pan with seat included for £100. I’m 72 and installed the unit with ease, no faults in the product at all. The item came with quality stickers (ISO 9001) and for those of you who are unfamiliar with regulations, it’s the gold standard. I’d buy again as I did 20 plus years ago from the old place in Hillington. Recommend the service and the product.”

Helpful Report

Posted 3 years ago

Hi John, Great to hear you've come back to us after 20 years. We are still in the 'old' Hillington location :) Thanks for the feedback, WDB

Posted 3 years ago

“Well stocked showroom with knowledgable assistants and really good service.”

Helpful Report

Posted 3 years ago

Hi there, Glad to hear that you had a good experience in our showroom :) We appreciate your feedback! Kind regards, WDB

Posted 3 years ago

“Brilliant product great service we are company who buy and renovate properties have been dealing with this company for years never had a problem would highly recommend”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your feedback - we appreciate your loyalty and we are glad to hear that you are happy with the service! Kind regards, WDB

Posted 3 years ago

“Went to the store in Montrose ave the young girl that served me was very helpful and got my toilet and cistern in no time at all will use again.”

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Posted 3 years ago

Hi Alexander, Pleased to hear that you had a good experience in our Montrose Avenue store. Thank you for your review! Kind regards, WDB

Posted 3 years ago

“Product arrived damaged good customer service and it's all down to courier service as had this happen before. Bit of a wait for a replacement but overall I defiantly would use you again. Great product”

Helpful Report

Posted 3 years ago

Good afternoon Stuart, Thank you for your review. Glad to hear that you were happy with the service and the product! Sorry that you had issues with products arriving damaged. We are taking on board all customer feedback and are working with our service partners to minimise the risk of damaged goods. Kind regards, WDB

Posted 3 years ago

“Excellent Company, kept me in the loops from start to delivery. Delivery was on time and product well packaged. Just remember what you ordered and don’t fit the packaging to the wall even though there’s big stickers on it saying packaging 🤣😂🙄😂🤣 Mad moment still after taking it back off and actually fitting the products ordered lol 😝 it looks fantastic! Thanks again will definitely be using you in the future!!”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave your feedback. Glad to hear that your bathroom is looking great! :-) Kind regards, WDB

Posted 3 years ago

“Can you please tell me what my credit note is worth after my returns?”

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Posted 3 years ago

“Ordered bathroom panels which have a tendency to be damaged in transit. This company has been brilliant in replacing them!”

Helpful Report

Posted 3 years ago

Wholesale Domestic Bathrooms is rated 4.1 based on 794 reviews