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Wholesale Domestic Bathrooms Reviews

4.1 Rating 713 Reviews

73 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

4.1

Based on 713 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Wholesale Domestic Bathrooms:

In 1963, Wholesale Domestic Bathrooms opened the doors of its showroom for the first time and set about providing the people of Britain with an unparalleled choice of bathroom products at the best value prices.

Recognised by many as Scotland’s largest & favourite bathroom retailer, it is our mission to build upon this excellent reputation by delivering first class products & service at all times.

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I gave 4 star because some parts were missing on the original order but, after a brief telephone call they quickly corrected the error and I received the missing parts within 24h.”

Posted 3 months ago

Good morning, Thank you for taking the time to leave us a review We are sorry some items were missing but are glad that the team on the phone were able to get it sorted and sent out asap Many thanks, WDB

Posted 3 months ago

“I had to travel 69 miles each way twice due to two shower trays been cracked They were exchanged each time but the point is they should not have been cracked in the first place”

Posted 3 months ago

Good morning, Thank you for taking the time to leave us a review We are sorry that you received two cracked trays This is certainly not how we want our products to be and this will be passed over to the warehouse are supplier Please accept our apologies for any delays and inconveniences this has caused Many thanks, WDB

Posted 3 months ago

“Only one girl in the whole shop new what I was looking for, Then I was told they wouldnt take back ant extra boxes that I had so now I’m left with a whole box that’s not even been opened , and then when you leave the shop you need to go to the warehouse to pick them up and when they came out one box was clearly very damaged and the boy serving me was not happy when I asked him to open it and check , and when they where ALL broken he was not happy at getting me a replacement”

Posted 3 months ago

Good morning, Thank you for taking the time to leave us a review Tiles are non-returnable with ourselves and it is stated on our receipts I am sorry you did not have a good experience at our warehouse. Your feedback will be passed over to the warehouse team so they can improve on this If you need any further help please do not hesitate to get in touch Many thanks, WDB

Posted 3 months ago

“An excellent company to do business with and the staff go out of their way to assist the customers, guiding them through their potential purchases. I am extremely grateful for their assistance though the process.”

Posted 3 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy that you found our staff very helpful and were able to get the items you needed Many thank, WDB

Posted 3 months ago

“Great company to deal with, good products matched with good staff instore and customer service.”

Posted 3 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy you found all of our staff helpful Many thanks, WDB

Posted 3 months ago

“Brilliant showroom with so many options. Really easy to select and then create an order list to then purchase.”

Posted 3 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy you were able to have look at the showroom and select the goods Many thanks, WDB

Posted 3 months ago

“It was a pleasure dealing with WSD, their customer service was great. There was a problem with my delivery and replace the damaged items without any issue, they also accepted some unused material back and they gave me a full refund. i would definitely do business with them again.”

Posted 3 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy that the customer service team were able to sort out your issues We look forward to having you shop with us again Many thanks, WDB

Posted 3 months ago

“Although the prices are very reasonable, every order I have placed has either been delivered with an item broken or missing it’s very frustrating when it’s for customers bathrooms etc, although telephone staff are very helpful if there is a problem”

Posted 3 months ago

Good morning, Thank you for taking the time to leave a review We are sorry that there have been issues with your orders and will pass this over to the courier companies and the warehouse to prevent this happening more If there any further issues then please do not hesitate to get in touch Many thanks, WDB

Posted 3 months ago

“Lovely bright well laid out showroom with everything you need for your bathroom. Lots of choice and knowledgable staff.”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy that you found there was lots of choice that our staff are knowledgeable Many thanks, WDB

Posted 5 months ago

“Excellent service from the showroom rep to choose what needed to right budget. very patient. Excellent prices and quick delivery. Value for money is unbelievable. Highly recommend. Also great phone service and explanation when i needed to change the bath tap spec. made very easy.”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy that you have had a good experience with us and were able to get what you needed Happy new bathroom! Many thanks, WDB

Posted 5 months ago

“Great service. Ordered a bath, basin and toilet. Had a couple of issues with items and customer service was fantastic and dealt with promptly and effectively. Would buy from this supplier again.”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy you have had a good experience with us and that customer service dealt with your problem quickly Happy new bathroom! Many thanks, WDB

Posted 5 months ago

“Great bathroom suite / tiles / flooring. Arrived at 8.30am as selected a morning delivery. Unloaded carefully and friendly delivery drivers. Quality is super and no issues at all. I changed my mind on a tap and returned it and exchanged without question. 5 stars.”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy that you have had a good experience with us Your lovely comments about the delivery and exchange will be passed over to the team so they can see your kind words Many thanks, WDB

Posted 5 months ago

“can’t fault wholesale domestic great service on all aspects .speedy delivery nice people to do business with .and most importantly you can actually speak to someone . also good quality products. keep doing what you’re doing .👍👍”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy you have had a good experience with us! Many thanks, WDB

Posted 5 months ago

“From the start to finish Amy in the showroom was amazing. She had great ideas in designing my bathroom. Hayley in customer service was really helpful when I had to add more items to my order. Nthing was to much trouble .Im so happy with the finished result and would recommend to others.”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy that you have had a good experience with us Your lovely words will be passed over to Amy and Hayley so they can see your kind words Many thanks, WDB

Posted 5 months ago

“Very professional and helpful”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy you found out staff helpful and professional Happy new bathroom! Many thanks, WDB

Posted 5 months ago

“Every visit to Edinburgh & Hillingdon have been amazing, staff at both showrooms are so helpful & knowledgeable. Nothing is too much bother for staff when you have questions to ask.”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy that you found our staff helpful and knowledgeable Many thanks, WDB

Posted 5 months ago

“What a fantastic experience from an extremely knowledgeable salesperson who went above and beyond. Delivery was on time and everything in the order was accurate. I will definitely be using Wholesale Domestic in the future.”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy that you have had a good experience with us and are happy with your order Happy new bathroom! Many thanks, WDB

Posted 5 months ago

“Very helpful and knowledgeable”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are happy that you found our staff helpful and knowledgeable Happy new bathroom! Many thanks, WDB

Posted 5 months ago

“Customer service was terrible. I received two emails telling me that my items were ready for collection. Both times, they were not. It was not until the third time that I managed to collect my full order. The floating mechanism from the cistern was faulty on two of them. The third one they gave me finally worked.”

Posted 5 months ago

Good morning, We are sorry for the issues with the communication in regards to the emails regarding collection. This is something that we are currently working on as other customers have reported this issue as well. Please accept our apologies for any delays and inconvenience this has caused. If you have any further issues then please contact us at help@wholesaledomestic.com Many thanks, WDB

Posted 5 months ago

“Poor customer service. Not a lot of help to resolve the problem”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us a review I am sorry that issue was not resolved to your satisfaction If you have any further issues then please do not hesitate to get in touch with us at help@wholesaledomestic.com Many thanks, WDB

Posted 5 months ago

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Wholesale Domestic Bathrooms is rated 4.1 based on 713 reviews