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Wholesale Domestic Bathrooms Reviews

4.1 Rating 713 Reviews

73 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

4.1

Based on 713 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Wholesale Domestic Bathrooms:

In 1963, Wholesale Domestic Bathrooms opened the doors of its showroom for the first time and set about providing the people of Britain with an unparalleled choice of bathroom products at the best value prices.

Recognised by many as Scotland’s largest & favourite bathroom retailer, it is our mission to build upon this excellent reputation by delivering first class products & service at all times.

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect friendly service and the staff are very helpful”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy you found our staff friendly and very helpful! Many thanks, WDB

Posted 5 months ago

“Excellent phone service, efficient and on time delivery”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy that you are happy with the service you received the phone and the delivery time Many thanks, WDB

Posted 5 months ago

“We are very happy with the service, delivery times and efficiency”

Posted 5 months ago

Thank you for taking the time to leave us an amazing 5 star review! We are so happy that you were happy with the service that you received from us Happy new bathroom! Many thanks, WDB

Posted 5 months ago

“Everybody was very helpful from Alice in sales to the guys at the Pickup warehouse. Thanks again, Ian Russell”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy that you were able to get the help needed from our staff Your comments will be passed over to Alice and the team at the collection point so they can see your lovely words Many thanks, WDB

Posted 5 months ago

“Pleased with everything. Have shopped with Wholesale Domestic for years.”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy that you are pleased with your purchases Thank you for buying from us again! Many thanks, WDB

Posted 5 months ago

“Fine but not ideal have to go and collect from another location for something so small”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us a review Our collection point is across the estate as we needed a building big enough to hold all of our stock We are so sorry that you weren't aware of this Thank you for buying from us! Many thanks, WDB

Posted 5 months ago

“Bought a bathroom suite and wet wall. Staff member was friendly and knowledgeable helping me with what was required. Used this store before and will use again.”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy you were able to get the help needed to make your purchase Happy new bathroom! Many thanks, WDB

Posted 5 months ago

“Superb choices. Staff eager to help and can guide you to everything that you need. Great advise given from a sound knowledge of their products. Friendly and welcoming. Thank you”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so happy that you had a good service with us and were able to get great advice from our staff Many thanks, WDB

Posted 5 months ago

“good product just what been looking for good service”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us the fantastic 5 star review! We are so happy that you are happy with the products we hope you enjoy these! Many thanks, WDB

Posted 5 months ago

“I have found this company(WDBS), to be a real gem regarding efficiency, value, and most importantly customer service and aftercare. Will buy again.”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us this fantastic 5 star review! We are so happy you had a good experience with us We hope you enjoy your bathroom items! Many thanks, WDB

Posted 5 months ago

“Gentleman at the store couldn't have been more helpful. Went above and beyond to help and offer help. Very pleasant. Thank you.”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us an amazing 5 star review! We are so glad you had a good experience with us and found our staff very helpful Many thanks, WDB

Posted 5 months ago

“Great service. Staff excellent.”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us this fantastic 5 star review! We are so happy that you had a good experience with us! Many thanks, WDB

Posted 5 months ago

“Very nice place for bathrooms, and mostly very nice people to help, except a couple of people at counter in the warehouse at collection especially 1man who was very nasty to me”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us a review We are sorry that there was one person that wasn't as helpful. This will get passed over to management and reviewed internally to make sure it doesn't happy again If you have any other issues please don't hesitate to get it touch Many thanks, WDB

Posted 5 months ago

“A good variety of styles in stock at competitive prices. Friendly knowledgeable staff.”

Posted 5 months ago

Good morning, Thank you for taking the time to leave us a fantastic 5 star review! We are so happy that you had a good experience with us Many thanks, WDB

Posted 5 months ago

“Ordering products online was easy, the showroom in Glasgow is nice and helps to have an idea of what you would like to get. However: - While in the showroom, I asked a question about the difference between two very similar shower heads and the shop assistant said that it was just a different design. It was not just that. And the difference was relevant. - I ordered a vanity and toilet combined, which the color I had picked was not in stock yet. I was informed of when it would be delivered and arranged with contractors a suitable date to start work in my bathroom. 3 days before the delivery date, I called Wholesale Domestic just to confirm all the items I had ordered were being delivered on the same day and was informed that there was a delay of 2 weeks in the arrival of the vanity unit. I thought that it was very inconsiderate of Wholesale Domestic for not informing me of the delay. - The shower head I ordered had missing parts. I was lucky that the contractors renovating my bathroom had extra parts for showers and this didn't delay the bathroom installation. There was nothing inside the package that I could have used to check if everything was there.”

Posted 6 months ago

Good morning Ana I am really sorry to see that your order was not to your satisfaction due to the service you have received. With regard to the lack of communication about the out of stock item, this is something that we are currently working on with our developers in order to keep customers informed better than we have done in this case. I am not entirely sure without seeing the specifics of the shower head what the exact issue is but would be keen to know more. Again, apologies for the inconvenience caused by this. If you wish to discuss this further please do not hesitate to contact us on 0344 809 4249. Kind regards WDB

Posted 6 months ago

“Made a mistake and ordered bath too small. Asked to return the bath and get next size up but told you could not do this for me. It is too expensive £90 to return so have had to shop elsewhere for a larger size. Now left with a brand new bath that stands me in £197 loss. As you can imagine we are not impressed at the service. Linda Gregory. Buyers beware !!!”

Posted 6 months ago

Good morning Linda I am really sorry to see that you have had such a poor experience. Following your feedback we will conduct a review of our policies and processes around returns. Should you wish to discuss this further please call us on 0344 809 4249. Kind regards WDB

Posted 6 months ago

“Pretty much bought a new bathroom from the store and absolutely no dramas. Delivered on time and when I returned items I didnt need (within the alloted timescale) they reimbursed me fine.”

Posted 6 months ago

Good morning Colin, Thank you for leaving us this 5 star review!! We are glad to hear you have enjoyed the service you have received when shopping with us. Happy new bathroom!! Many thanks WDB

Posted 6 months ago

“Absolutely delighted with our bathroom products. The bathroom is now finished & looks great. We had an issue with the toilet & I called W D & within 10 minutes they had it sorted out for me. The staff I have dealt with along the way are a credit to W D.”

Posted 6 months ago

Good morning Norma, Thank you for leaving us this great review!! We are loving your feedback and glad to hear we were managed to get your toilet sorted out so quickly for you. Happy new bathroom!! Many thanks, WDB

Posted 6 months ago

“The superstore had everything I wanted and a great selection. Andy Loudon was extremely helpful and very informative.”

Posted 6 months ago

Good morning Cathy, Thank you for taking the time to leave is this 5 star review!! We are loving your comments and this will be passed over to Andy so he can see your feedback. We hope you are enjoying your new bathroom products Many thanks, WDB

Posted 6 months ago

“Been up to the DBS a few times now, good response from staff when visiting at the Hillington warehouse/store. Order online and advised on pick up. As above either phoning or buying materials staff friendly and efficient. Competitively priced and cheaper on some lines than competitors.”

Posted 6 months ago

Good morning Michael, We thank you for leaving us this amazing 5 star review!! We are so glad to hear you have enjoyed the service you have received when shopping in our Hillington showroom. Happy new bathroom!! Many thanks, WDB

Posted 6 months ago

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Wholesale Domestic Bathrooms is rated 4.1 based on 713 reviews