Whistlefish Reviews

Name: Whistlefish
Address: Milkwood House, Jon Davey Drive, Redruth, Cornwall
Rating: 4.89

4.9 Rating 69,735 Reviews

98 %

of reviewers recommend Whistlefish

4.9

Based on 69,735 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Whistlefish:

Over the past eighteen years, we have selected and designed our own unique vision in contemporary and traditional art and greeting cards.

Visit Website

Phone:

01209314908

Email:

info@whistlefish.com

Location:

Milkwood House,
Jon Davey Drive,
Redruth
Cornwall
TR16 4AX

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Whistlefish 5 star review on 23rd May 2024

Hazel E

Whistlefish 5 star review on 16th May 2024

Anonymous

681

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the cards but would like to be able to reject all cookies!!!!”

Helpful Report

Posted 3 months ago

“Lovely cards but disappointingly slow service. Last year the cards I ordered in plenty of time for Christmas (end of November)arrived to late for posting, so used them this year. This year I ordered general birthday cards, out of the busy season but they still took ages to arrive, so I had to go out and buy a birthday card. Do not order unless you have time to wait!! I have given up going to their shops as the don't take cash anymore. Poor customer service”

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Posted 3 months ago

“I love the cards but having placed an order I had no update until a week later when they told me they were starting to pick the order. At time of booking was told about 4 days for delivery. It would have been nice to be told that my delivery was delayed”

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Posted 3 months ago

“Have used a few times but always disappointed in how long it takes to receive the delivery. Not as speedy as I would like/expect.”

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Posted 3 months ago

“Not bad but a lot of cards out of stock.”

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Posted 3 months ago

“The service given by Whistlefish was good but not much variety suitable for men/children birthday cards.”

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Posted 3 months ago

“Cards were lovely but very disappointed my free tin didn’t arrive”

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Posted 3 months ago

“Very disappointed, waited a long time for deivery, only one arrived out of two ordered, no notificatiions whatsoever. Lovery card though and I wll try again next time!”

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Posted 4 months ago

“Really pleased with my cards but very disappointed with the delivery time.”

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Posted 4 months ago

“Lovely cards but wasn't informed I was not going to get my complete order from the sale items a bit disappointing for my first order”

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Posted 4 months ago

“Nice cards ready for next Christmas”

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Posted 4 months ago

“Big fan of the cards and wrap and always shop in the Christmas sale. Wad disappointed that one of my items was missing when I received my order. Other than that items were excellent quality.”

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Posted 4 months ago

“Firstly I must say I love the quality and choice of cards etc at Whistlefish however my last two purchases have resulted in a refund being made to me and no email to say why subsequently I found out that they had run out of stock and I had to wait until my parcel arrived to see what was missing. My second purchase arrived but some of the items were missing and some were out of stock and a refund made it is now 2 weeks later and after another email reminder they have said they will send the missing cards. It's disappointing service and I've never had this happen before and I have been a customer for years. An email just advising why you are refunding money would help as I had to contact the company on both occasions. No idea how you run out of Boxing Day sale items that were ordered on Christmas Day!! I still would recommend to friends but would warn them of my problems.”

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Posted 4 months ago

“Very disappointed that 50% of my order was cancelled and refunded with no explanation.”

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Posted 4 months ago

“I wasn’t happy with my personalised card having to pay extra and then it’s just been written by someone I could do that myself”

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Posted 4 months ago

“My postal delivery of Christmas cards and stamps was delayed leading to me missing the posting date. Very disappointing service but in fairness maybe post rather than yourselves to blame?”

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Posted 4 months ago

“Great products but my order took a while to be dispatched and delivered, I had to chase it up.”

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Posted 4 months ago

“Absolutely love the cards and the quality is fantastic, but took over a week to despatch/receive, so missed handing over cards to friends and had to post!”

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Posted 5 months ago

“Card was lovely. But, took too long to get posted. Even informed about your delivery times.”

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Posted 5 months ago

“I always buy Whistlefish cards, as they are great quality and value, but with my recent order, 2 of the cards I ordered for Christmas didn’t turn up and were replaced with something totally different.”

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Posted 5 months ago

Whistlefish is rated 4.9 based on 69,735 reviews