Wheelspin Models Reviews

Name: Wheelspin Models
Rating: 4.94

4.9 Rating 3,048 Reviews

98 %

of reviewers recommend Wheelspin Models

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About Wheelspin Models:

Europe's largest model and hobby retailer.

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Phone:

01543577278

Location:

Unit 9 The Cedars, Cannock United Kingdom
WS11 1QJ

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Wheelspin Models 5 star review on 29th November 2024

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wheel spin is great. I have ordered quite a few bits in the past for years and more Recently. From ordering to shipping is on time every time very good customer care.”

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Posted 1 day ago

“This place is great. I have ordered quite a few bits in the past and Recently. They have really good customer service. Also shipping is on time every time amazing place. Will definitely order most my rc stuff of website… 👌”

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Posted 3 days ago

“Rang the store before I placed my order the person on the phone was very helpful. Everything I wanted was in stock and arrived the next day. I don’t have a model shop close to me and only manage to come in store if I’m working in Wolverhampton.”

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Posted 3 days ago

“I hope it’s good , it’s a chrimbo prez. Service good Delivery good If it’s liked , I might get another 👍🏴󠁧󠁢󠁥󠁮󠁧󠁿”

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Posted 3 days ago

“Excellent service and delivery.”

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Posted 4 days ago

“FANTASTIC!!!! 5***** service yet again. (Nicky) Prompt response, good advice and superfast delivery. Never fail.... Thanks gang M”

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Posted 4 days ago

“Thanks once again wheelspin got my props on time well packaged Will definitely be using you again Merry Christmas and all the best for the New Year Cheers Paul”

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Posted 4 days ago

“Thank you very much for the help u given an delivery was spot on very helpful and wil definitely recommend this to every one”

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Posted 4 days ago

“Always quick dispatch/delivery. Great response to email queries (technical help). Comparable or cheaper prices.”

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Posted 5 days ago

“Just want to say thank you the gents that helped me with their knowledge and understanding on Friday 06/12/24 I am looking to getting back into RC Racing. These 3 guys ( sorry I missed their names ). But they were very helpful to point me in the right direction and give me something to think about. Looking forward to seeing you guys in the near future.”

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Posted 6 days ago

“Arrived on time, prices are good. Will definitely be using wheelspin again”

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Posted 6 days ago

“Very fast shipping great service”

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Posted 1 week ago

“Great company”

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Posted 1 week ago

“Andy, Steve and the rest of the staff are all friendly and very helpful . Very good service indeed. Orders are always shipped quickly. Highly recommended”

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Posted 1 week ago

“Great service , great comms & experience of a great hobby 👍”

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Posted 1 week ago

“Nothing to say much , but it's a top notch shop/ store..❤️”

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Posted 1 week ago

“Excellent service as usual, ordered Friday delivered Monday, doesn’t get much better than that”

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Posted 1 week ago

“Purchased a hobbywing esc and controller with reciever but alas the reciever didn't work correctly took it back today and the guys tested it and replaced it but checked the new one first for me and all I can say is that the service as per usual is 💯 the best 👌 no messing about no awkward questions they just went above and beyond to help me that's why these guys are the absolute best I love the place super helpful nothing is too much trouble. Many thanks guys all the best Simon.”

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Posted 1 week ago

“Excellent service , super price for a great quality cable , with incredibly quick delivery time. Will absolutely be using Wheelspin Models again.”

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Posted 1 week ago

“#1104812 They give me a wrong item i reached out and they stated to send me the correct item # 1104061 however i received xh balance board totally different what i ordered i reached out to them again and they just told me “ Images are for illustration purposes and while provided in good faith they can be subect to change. It will all work fine and will be good for you to use 🙂 /Nicky” i ordered etronix balance board because it doesnt have a rubber/foam case , it have a hard plastic casing and it doesnt come in a etronix plastic package.I checked on the other store in modelsport they sell the same product and have the same pictures but really comes in a etronix plastic package and hard plastic casing board. The purpose i ordered the part number ET0233 is that i dont like the etronix power pal3 included balance boards quality which is a foam board. But they still send me the same board.”

Helpful Report

Posted 1 week ago

Hi, I'm sorry to see you're less than happy here. Whilst I fully hold our hands up - this board was originally listed incorrectly on our site, we were prompt to rectify this and after speaking with you to find out what you actually needed, immediately sent you some boards out that would suit your needs (free of charge). Yes, these do now come with a foam backing and a small plastic case. I'm afraid minor spec changes like this can creep in from time to time as different batches come through (bear in mind, we are just a retailer - we don't manufacture these...!) And you were advised correctly, images are there to help you and guide you but sadly on small obscure items like this, may not be 100% correct (but of course, the product will still function as intended). Our store manager did spend a great deal of time talking with you trying to help you charge your battery - that is what we're here for. It sounds like something else is amiss - we're happy to help, but I am guessing from the negative review you'd rather take things up on your own, so please feel free to do so....! We remain happy to help if we're asked - as with any customer. I would say if you'd like our help but still need some more assistance - just ask and we're happy to help. Leaving a public review claiming we're not being helpful after we've spent a great deal of time going above and beyond - I guess that's just something we'll bear in mind next time we try to help...! Best of luck with your future RC endeavours! Ben Owner Wheelspin Models

Posted 1 week ago

Wheelspin Models is rated 4.9 based on 3,048 reviews