WhatSpa? Reviews

Name: WhatSpa?
Address: Bridge House, Gainsborough Road, Bawtry, Doncaster, United Kingdom
Rating: 4.68

4.7 Rating 239 Reviews

94 %

of reviewers recommend WhatSpa?

Company Reviews

Metrics

Info

4.7

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About WhatSpa?:

What Spa is the UK’s leading consumer guide to hot tubs and garden spas and is exclusively available via whatspa.co.uk. If you want thorough, independent information about all of the hot tubs on the UK market, along with expert reviews and hot tub price guides.

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Phone:

1302 714257

Email:

nick@whatspa.com

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WhatSpa? 5 star review on 15th September 2025

Sharon Williams

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional Company”

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“Detailed, trustworthy, and free. Great!”

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“Excellent job now I can study the book in peace in my own home no salesmen breathing down my neck 😂😂😂💯😎👍”

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“Loads of good information”

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“A lot to read about and helpful to understand it”

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“Fantastic high quality publication, and even better that it is free!”

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“Thanks to them ,now waiting on my platinum spa TOKYO to be delivered by Advanced Hot Tubs & Swim Spas , great reading and always wanting on the next advice”

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“Very informative. We are planning on buying one when we move house in the near future.”

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“I asked for a magazine to see the latest models and recent reviews but unfortunately I received Spring 2024 magazine twice.”

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Hi Karen, Thank you for your feedback. Our Spring 2025 edition of WhatSpa? magazine only arrived from the printers last week. To save you having to re-request, I'll personally contact our fulfilment team first thing tomorrow morning to send you a copy of our new 2025 edition. This will be sent 1st Class, so you should receive it by the middle of next week. I hope this solves your problem! Please let me know if there's anything else I can help with. Warm regards, Alex

“Great magazine, really useful to a newbie, had a layzspa in Portugal for about a year, just bought a new house in the UK and planning on jacuzzi. I think the key things I’ve learnt is to avoid cheap Chinese made tubs. Got my heart yet on a Jacuzzi j300 or j400 series”

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“Nick is the best source for Hot Tub buying information. He knows the key questions to ask, the potential pitfalls, etc and most importantly he is up to date with what's happening in the market place. Thanks Nick”

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“Hi after looking at the new catalog it seams not quite as good as last years I am still undecided on what to buy”

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Hi Graham, Thank you so much for your feedback! If you're still struggling with what to buy, please don't hesitate to give our Editor in Chief (Nick) a call at: 01302 714257 We'd be more than happy to offer you some personalised advice and recommendations ✨

“Lots of reveiws . Could have done a few more 13 amp reviews .”

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“Great magazine, all areas covered , gives you a great insight to hot tubs and swim spas, first class”

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“Came quickly, free of charge and gave me some initial brands to investigate further regarding ASHP and hot tub sellers. Would have left a higher rating if the mag wasn't a year old meaning price quoted (guidance) was out of date! Found better information from talking direct with Hot Tub retailers found on internet, none of which featured in this magazine! Did receive a barrage of calls/contacts following receipt, have a simple rule to deal with these don't answer calls unless the number/name is one I recognise and if important they will leave a voice mail which these sellers didn't!”

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“The guide is very valuable and I would have given it 5***** if it were not for the fact that since I received it I have been inundated with calls from mobile numbers, many actually warning me they may be spam calls. I have changed nothing else in my day to day living so can only put it down to having received this free guide. However, I can’t 100% be sure and that’s why I apologise if I have got it wrong! We will be buying a Spa but I have been inundated with phone calls. Usually 3 or even 4 a day! I have not answered any as we are currently abroad.”

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“I spoke with the good people at WhatSpa who gave me some really good information on hot tubs. Being quite new to the hot tub world I wanted independent people to advise. I had about 6 in mind but then narrowed down to 2. I went with gut instinct after speaking with Mark at Jacuzzi Manchester who was not a typical pushy salesman quite the opposite. I went with the Jacuzzi J-435 Thank you both WhatSpa and Jacuzzi”

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“Very informative with all the information you would need to purchase a spa.”

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“Really helpful and informative about all aspects of spa ownership.”

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WhatSpa? is rated 4.7 based on 239 reviews