WhatSpa? Reviews

Name: WhatSpa?
Address: Bridge House, Gainsborough Road, Bawtry, Doncaster, United Kingdom
Rating: 4.69

4.7 Rating 266 Reviews

94 %

of reviewers recommend WhatSpa?

Company Reviews

Metrics

Info

4.7

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About WhatSpa?:

What Spa is the UK’s leading consumer guide to hot tubs and garden spas and is exclusively available via whatspa.co.uk. If you want thorough, independent information about all of the hot tubs on the UK market, along with expert reviews and hot tub price guides.

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Phone:

1302 714257

Email:

nick@whatspa.com

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WhatSpa? 5 star review on 5th December 2025

Gary Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have found the magazine and emails extremely helpful throughout our search for a replacement hot tub. The articles are well written and informative and we even ended up purchasing one of their recommended hot tubs from one of their recommended companies!”

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“Excellent magazine with great informative information”

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“Really helpful proper consuming advice”

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“Excellent articles, very informative. No nonsence advice which is impartial. The magazine really helped me make an informed decision about buying my first hot tub.”

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“Hi we thought the information priceless we narrowed our search down to the jacuzzi j435 paid a £200 deposit to Edan hot tubs scorrier .what lovely people to deal with .very knowledgeable and helpful nothing is to much trouble for them we take delivery 19th Feb. Thanks so much for your help sue morris”

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“Fantastic prompt delivery of the magazine. The contents of the magazine is very informative and gives a very helpful Insight into the buying of a new Hottub.”

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“well done after having a spa for 12 yrs time for a change ..I sent off for the mag and in a couple of weeks it came via royal mail.Ithe mag was great from cover to cover ,i didnt take long to see how things have change in the spa world.After a very short time and long read we went out and got a new one (local dealer here in blackpool)after reading all the fantastic artical wow what a grea help in size type and price ....no problem at all sorting things out it arrives in 2 weeks . thank you all for magic mag and all those tips inside on all the details to be thought off . well done . derek tucker from blackpool”

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“Brochures arrived within a few days and local suppliers have been in touch ..very impressed”

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“Some interesting parts to this but felt it was mainly one long advert”

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Thank you for your review, we welcome all feedback. In terms of advertising in WhatSpa? magazine, the advertising to editorial split is 33% advertising and 67% editorial. This (the advertising proportion) is significantly below the average for all magazines which is generally between 40% and 50% of pagination. As we keep WhatSpa? magazine free for consumers to read, we clearly have to include advertising to cover magazine production costs and postage and packing but I hope this clarifies the position for you and other readers. If there is any content that you think is missing or you would like to see more of, please feel free to email us on info@whatspa.com

“A great magazine ,full of the info that you need to make the right choice for yourself whatever your budget.We have made our choice and hopefully in spring we will have a little bit of heaven in our garden.”

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“Excellent magazine full of information about purchasing a Hot tub and also how to maintain one , would definitely recommend ordering a copy and throughly reading, I ordered the magazine online and it arrived in roughly 4days , A fantastic service from the what spa team .”

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“I ordered a copy of what spa and within a few days it arrived, The magazine is full of useful information and great advice on purchasing and maintaining you hot tub , If thinking of purchasing a hot tub I would definitely recommend getting this magazine first .”

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“Good expansive information,, could you confirm all the spa company’s featured in the mag are tested and approved by yourselves ? I liked the heat pump feature, but iam still not sure of the way forward, like everyone I like to be frugal by still unsure of the pros and cons Thanks S Haigh”

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“I liked the idea of covering all different manufacturers products how ever was quite disappointed there was no coverage/reveiws of off grid hot tubs that don't require electricity or cannnot have electricity supplied ie solar panel supplied energy via storage batteries or directly. There wasn't even any mention/comparison of wood fired hot tubs (off grid versions) even in combination with solar power to work pumps filters if required. I am very much interested in these version as I live in the country side and would like to site my potential hot tub purchase away from the main house area without having to dig up my land to install armoured cabling. I'm sure there would be a lot of interest in solar powered electrics in combination with heat exchanger and wood fired tubs. Dissappointed there was no mention of all alternatives for such an proposed impartial magazine where people could make informed choices with the full knowledge of what is out there for anyones partivular circumstances.”

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“Gave us a good start to our search for a swim spa to replace our pool.”

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“Good choice range and prices .friends took few options.happy customers”

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“Great help and tips, a worthwhile read. Unbiased advice. In the photo our chosen hot tub from Artesian Hot Tubs of Doncaster.”

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“Not a bad intro for us hot tub newbies. It might be a good idea however to make it absolutely clear which articles are actually an advertising feature for a specific company, or a genuinely independent assessment from an independent author. Hence, only 4 🌟.”

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“For first time buyers it’s an invaluable reference point Would like to see some more ideas for how to hide and disguise a swim spa in gardens”

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“Information sent out quickly ordered to get information about hot tubs for future purchases Keep getting dealers emails which didn’t expect”

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“WhatSpa regular gives updates buy email as well as great tips on buying a hot tub as well as tips and advise on maintenance. It comes across impartial and concise, as well as emails they also send free brochures and have a YouTube channel.”

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WhatSpa? is rated 4.7 based on 266 reviews