We Buy Touring Caravans Reviews

Name: We Buy Touring Caravans
Address: We Buy Touring Caravans, The Old Manor, Main Street, Leire, Leicestershire
Rating: 4.91

4.9 Rating 973 Reviews

99 %

of reviewers recommend We Buy Touring Caravans

Company Reviews

Metrics

Info

4.9

Based on 973 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About We Buy Touring Caravans:

We are the UK Number 1 touring caravan buying service, providing an unrivaled level of customer service. So if you want to sell your caravan for a great cash offer with instant payment, that's fast and hassle free, you can with We Buy Touring Caravans.

Visit Website

Phone:

0800 6444 243

Email:

james@wbtcgroup.com

Location:

We Buy Touring Caravans,
The Old Manor, Main Street,
Leire
Leicestershire
LE17 5HF

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We Buy Touring Caravans 5 star review on 25th April 2024

We Buy Touring Caravans 5 star review on 18th October 2022

Mr Kindleysides

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very prompt and polite service , easy to do business with .”

Helpful Report

(Leicestershire) - Posted 2 days ago

Dear Mr. Branson, Thank you so much for taking to time to award We Buy Touring Caravans a 4 Star review and for your kind words. It was a pleasure dealing with you. Wishing you all the very best. Danny Silver - Sales Director

Posted 1 day ago

“The procedure was simple and without any hassle, for which I thank WBTC. I was a little disappointed that my caravan showed some signs of damp and that brought the price offered previously down by £1200. However, my phone app showed the money had been transfered to my bank account and the caravan was hitched up and taken away. I hope someone else will enjoy it as much as we have.”

Helpful Report

(Hampshire) - Posted 1 week ago

Thank you for your positive comments and for awarding We Buy Touring Caravans a 4 Star review, it's very much appreciated, finding water ingress issues quite often come as a complete surprise, indeed a shock on occasions but of course it needs to be rectified so an adjustment was unavoidable. I am pleased you were happy with the sale of your caravan and with the service we provided. Danny Silver - Sales Director

Posted 1 week ago

“Responsive and reliable.”

Helpful Report

Posted 1 week ago

Dear Mr. Morris, Thank you so much for taking to time to award We Buy Touring Caravans a 4 Star review I am pleased you found us to be responsive and reliable, it was our pleasure. Wishing you all the very best. Danny Silver - Sales Director.

Posted 1 week ago

“Turned up on time and we're most courteous.”

Helpful Report

(Dorset) - Posted 2 weeks ago

Dear Mrs. Russ, Thank you so much for taking to time to award We Buy Touring Caravans a 4 Star review that was very kind of you and very much appreciated. I am pleased you were happy with the service we proved, it was our pleasure. Wishing you all the very best. Danny Silver - Sales Director.

Posted 1 week ago

“Reliable service and positive in the approach to the sale of my caravan in my difficult circumstances.”

Helpful Report

(Cambridgeshire) - Posted 1 month ago

Dear Mr. Hudson, Thank you for awarding We Buy Touring Caravans a 4 Star review and for your kind words. I am pleased we made the sale of your much loved caravan as easy as possible in such sad circumstances. I would like to wish you all the very best. Dany Silver - Sales Director

Posted 1 month ago

“I sold my caravan to we buy touring caravans the staff were very pleasant. Everything run very smoothly.”

Helpful Report

(Huddersfield) - Posted 6 months ago

Dear Mrs. Eckersall, Thank you for taking to the time to write us a review and for awarding We Buy Touring Caravans 4 Stars, very much appreciated, I am pleased you felt that everything ran smoothly, it was our pleasure. Wishing you all the best. Danny Silver - Sales Director

Posted 6 months ago

“Efficient and friendly”

Helpful Report

(Sheffield) - Posted 6 months ago

Ms. Hull, Thank you so much for taking the time to award We Buy Touring Caravans a 4 Star review, I am pleased you were happy with the service we provided. Wishing you all the best. Danny Silver - Sales Director

Posted 6 months ago

“Very professional polite individuals at all times. Drive a hard bargain and have yet to see a caravan which does not have damp patches.It has avoided time wasters etc by not selling privately and we are pleased about that.”

Helpful Report

(Staffordshire) - Posted 7 months ago

Dear Mr. Crooks Thank you for taking the time to award We Buy Touring Caravans a 4 Star review, I'm pleased to read that you felt that selling to us took the hassle out of selling privately, it was a pleasure dealing with you. Wishing you all best. Danny Silver - Sales Director

Posted 6 months ago

“Good communication and prompt handling of the transaction.”

Helpful Report

(Lancashire) - Posted 9 months ago

Dear Mr. Hamer, Thank you so much for taking the time to write us a review, that we was very kind of you. I am pleased you were happy with the service We Buy Touring Caravans provided. Wishing you all the best. Danny Silver - Sales Director

Posted 9 months ago

“Very good service, unfortunately not the price I was expecting, but two areas of damp in the roof were pointed out to me which I hadn't noticed and would probably have cost a lot to repair.”

Helpful Report

(West Yorkshire) - Posted 9 months ago

Dear Mr Missett, Thank you for the positive comments. Water ingress and staining to the ceiling is never an easy conversation to have, unfortunately an adjustment to our offer on this occasion was unavoidable I'm afraid. I’m so pleased you remain upbeat and that overall you were happy with our service. Wishing you all the very best. Danny Silver - Sales Director

Posted 9 months ago

“The transaction went through smoothly from Danny's side. He was very polite and whilst on the day the price was reduced because of damp, this was evident. I will be speaking to the company that serviced my caravan as none of the damp cropped up on their report.”

Helpful Report

(Cheshire) - Posted 1 year ago

Dear Mr. Millington, Thank you so much for taking the time to award WBTC a 4 Star review, that was very kind of you and very much appreciated. Finding water ingress issues quite often comes as a complete surprise but of course it needs to be rectified. I'm pleased that you did feel like the transaction went trough smoothly. Wishing you all the very best. Danny Silver - Sales Director

Posted 1 year ago

“I was a bit disappointed at the start as I had to chase my online application but as soon as I started talking to Danny everything ran smoothly. I started talking on a Thursday and the van was collected on Monday. Andy who picked up the van did a very diligent inspection and did find some issues I never knew about. As such Danny and I came to a new agreement, money was transferred to my bank and within 5 minutes we waved goodbye to the van. Overall very good service.”

Helpful Report

(Cambridgeshire) - Posted 1 year ago

Dear Mr. Baillie, Thank you so much for taking the time to award WBTC a 4 star review and for your comments, I am sorry it took a little longer than normal for us to respond to your enquiry, it's a very busy time of the year for us at the moment. I am pleased that once we did make contact that you were more than happy with the service we provided and with the sale of your Caravan, it was our pleasure. Wishing you all the very best. Danny Silver - Saes Director

Posted 1 year ago

“Staff were helpful and provided a fast and efficient way of selling my caravan. Money was paid into my account before they took the caravan away.”

Helpful Report

(West Sussex) - Posted 1 year ago

Dear Mr. Elliott, Thank you for taking the time to award us a 4 star review and for your kind words, I am pleased you were happy with the service We Buy Touring Caravans provided and with the sale of your caravan, it was our pleasure. Wishing you all the best. Danny Silver - Sales Director

Posted 1 year ago

“A professional but friendly service. Prompt emails and contact and reassurance for someone who lives on their own and was selling their caravan in sad circumstances. A fair price offered and payment system simple. It made a frankly upsetting experience, for personal reasons, as easy as could be possible.”

Helpful Report

(Conwy) - Posted 1 year ago

Dear Mrs. Storey, Thank you so much for your kind words, I am so pleased that you felt comfortable selling your caravan to WBTC and that we made the whole process as painless as we could under such sad circumstances. Thank you for taking the time to write us a review, that was very kind of you and very much appreciated. I would like to send my best wishes to you. Danny Silver - Sales Director

Posted 1 year ago

“Very easy process with very helpful agents on the phone, and money in the bank very quickly.”

Helpful Report

(Suffolk) - Posted 1 year ago

Dear Anonymous, Thank you for taking the time to award We Buy Touring Caravans a 4 star review and for your kind words. Very much appreciated. Danny Silver - Sales Director

Posted 1 year ago

“Good very helpful But they will nock you down on price but all in all good 👍”

Helpful Report

(Lancashire) - Posted 1 year ago

Dear Mr Ashton, Thank you for your positive comments, unfortunately a genuine adjustment was required. Caravans can from time to time suffer with water ingress. Thank you for taking the time to write us a review and for awarding We Buy Touring Caravans a 4 star review, very much appreciated. Thank you. Danny Silver - Sales Director

Posted 1 year ago

“Very helpful but price could have been better.”

Helpful Report

(Essex) - Posted 1 year ago

Dear Mr. Rawlings, Thank you for taking the time to award We Buy Touring Caravans a 4 Star review, I am pleased you were happy with the service we provide. Wishing you all the very best. Danny Silver - Sales Director

Posted 1 year ago

“Although it took a while to get back to me, the whole process was quick and efficient. Sadly there was a couple of unknown faults with my caravan so got a lesser deal. You would get more selling privately if you want the hassle that goes with it”

Helpful Report

Posted 1 year ago

Dear Mrs. Staples, My apologies for not getting back to you as quickly as I would have liked but I am pleased to read that you were happy with the sale of your Caravan and with the service we provide, it was our pleasure. Wishing you all the very best, Danny Silver - Sales Director.

Posted 1 year ago

“The team dealing with me were friendly, courteous and efficient. Their service was as advertised including collection and immediate payment. I had damp problems with the Van's floor, which they explained and showed. This resulted in a reduced but still reasonable valuation. They were a little slow in responding to my original enquiry otherwise I would have given 5 stars.”

Helpful Report

Posted 1 year ago

Dear Mr. Patterson, My apologies for not responding as quickly as I would have liked, I am pleased to read that after our initial contact you were happy with the service we provided and with the sale of your caravan, it was our pleasure. Thank you so much for taking the time to award us a 4 Star review, it truly is appreciated by all. Wishing you all the very best. Danny Silver - Sales Director

Posted 1 year ago

“Had a relatively positive experience with WBTC and my 2014 Lunar Delta Ti. Danny was spot on with explaining everything, David who checked the van over was polite & courteous and honest in his appraisal. It went a bit weird after the appraisal though. Danny phoned explaining it was the old model (it wasnt) & the decals needed replacing, which was never even mentioned, so some confusion somewhere. It was then a little dissapointing to be knocked down a little (£400) for general weathering in the shower room, a yellowing of the wall. I accept it may not look fabulous to a new purchaser but it is an 8 year old van and UV light will yellow some plastics, on an otherwise excellent dry van it was a tad dissapointing. Having said that, I was resigned to the Van going so reluctantly accepted an improved £300.00 reduction. The transaction after that went well with settling finance, confirming this and the balance being received in my own account prior to send the Van on its way. On the whole very good. I did get offered both Higher and lower for the van but WBTC had better reviews and came to see it where as a trader wanted me to take it to them. So much like webuyanycar your getting trade in value but none of the hassle of selling private. Dissapointed with the end haggle but I get it so thank you for a smooth transaction with a minor couple of bumps.”

Helpful Report

(West Midlands) - Posted 1 year ago

Dear Mr. Harper, Thank you so much for taking the time to award WBTC a 4 Star review, that was very kind of you. I would like to take this opportunity to apologies for the communication error on my part, which I admit, at one point did cause some confusion, I trust you felt that this was quickly rectified. I am really pleased to learn that you were happy with the service WBTC provided and with the sale of your Caravan, it was our pleasure. I would like to wish you all the very best for the future. Danny Silver - Sales Director

Posted 1 year ago

We Buy Touring Caravans is rated 4.9 based on 973 reviews