We Buy Touring Caravans Reviews

Name: We Buy Touring Caravans
Address: We Buy Touring Caravans, The Old Manor, Main Street, Leire, Leicestershire
Rating: 4.91

4.9 Rating 968 Reviews

99 %

of reviewers recommend We Buy Touring Caravans

Company Reviews

Metrics

Info

4.9

Based on 968 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About We Buy Touring Caravans:

We are the UK Number 1 touring caravan buying service, providing an unrivaled level of customer service. So if you want to sell your caravan for a great cash offer with instant payment, that's fast and hassle free, you can with We Buy Touring Caravans.

Visit Website

Phone:

0800 6444 243

Email:

james@wbtcgroup.com

Location:

We Buy Touring Caravans,
The Old Manor, Main Street,
Leire
Leicestershire
LE17 5HF

Write Your review

Tell us how We Buy Touring Caravans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

We Buy Touring Caravans 5 star review on 9th August 2023

Mr Keith

We Buy Touring Caravans 5 star review on 12th May 2023

Anonymous

We Buy Touring Caravans 5 star review on 9th March 2023

Mrs Izard

We Buy Touring Caravans 5 star review on 18th October 2022

Mr Kindleysides

We Buy Touring Caravans 5 star review on 16th September 2022

Mr Huxley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did the deal with Danny over the phone during a very pleasant and gentlemanly conversation during which I offered to send pictures of my caravan and the report form the last service, done a month previously. Danny said he didn’t need to see them. The deal was done and Danny emailed the agreement which I accepted. So far so good When Ashley turned up to collect my van he examined it thoroughly and said he had found damp and that they would have to reduce their offer by £300 ‘to repair the problem’. Ashley spoke to Danny who rang me and confirmed what Ashely had said. Fortunately my service engineer, who was on site, discussed the matter with Ashely and then advised me that they were just using the ‘damp’ to justify reducing their offer. I spoke to Danny who attempted to rationalise the £300 'reduction' but when I held firm, he agreed to the original price .. so the damp cannot have been such a problem after all??? … meanwhile Ashley was busy hitching up my van .. indication that they would be buying the van come what may? What I gleaned from the conversation with Danny and Ashley was that this ‘try-on’ was just their normal practice and that it often worked!!?. I'm 76 so presumably with people of around my age this tactic does work. I’m happy to have sold my van and am happy with the eventual deal .. but not very happy about the way it was done in the end. ‘Old folk’ .. and not so old folk .. watch out.”

Helpful Report

(Manchester) - Posted 11 months ago

Dear Mr. Rose, Thank you for your comments. I did notice that you are happy with the eventual outcome, which pleases me immensely. I would like to say that there was no doubt your Caravan had water ingress, as confirmed by your onsite Engineer. It is normal industry practise to discuss a financial adjustment to address the repairs. Of course you are well within your rights to decline any subsequent offer proposed to you, indeed you did. At this point I have to make an often difficult commercial decision to continue with the purchase, absorbing the cost of repairs, or decline the Caravan. On this occasion, and after careful consideration, I decided to absorb the cost and complete the process. Just so there’s no confusion, if no water ingress was present, there would have been no request for an adjustment to the price. Thank you, Danny Silver - Sales Director

Posted 10 months ago

“Dealt with Danny on the price. His staff came and inspected the caravan and quoted price agreed. The agreed price was into my bank within twenty minutes. Caravan removed by his staff very efficiently, a very impressive service.”

Helpful Report

Posted 3 years ago

Dear Sir / Madam Thank you for taking the time to write WBTC an honest review. Best wishes Danny Silver Sales Director

Posted 3 years ago

“Excellent service, very quick and efficient, pity about the revised valuation.”

Helpful Report

(West Midlands) - Posted 3 years ago

Dear Mrs Williams Thank you for taking the time to write WBTC an honest review. We appreciate your comments. Best Wishes Danny Silver Sales Director

Posted 3 years ago

“From first contact to completion I found the process fair swift and acceptable. Thank you WBTC.”

Helpful Report

Posted 4 years ago

Dear Mr Gordon Thank you for taking the time to write us a review, it's always great to hear people find us fair, swift and acceptable. We aim to make the process as straight free and as painless as possible with professionalism, tact, and care. Thank you for your time to do a review it's very much appreciated. With regards Danny Silver (Sales Director)

Posted 4 years ago

We Buy Touring Caravans is rated 4.9 based on 968 reviews