Did the deal with Danny over the phone during a very pleasant and gentlemanly conversation during which I offered to send pictures of my caravan and the report form the last service, done a month previously. Danny said he didn’t need to see them. The deal was done and Danny emailed the agreement which I accepted. So far so good When Ashley turned up to collect my van he examined it thoroughly and said he had found damp and that they would have to reduce their offer by £300 ‘to repair the problem’. Ashley spoke to Danny who rang me and confirmed what Ashely had said. Fortunately my service engineer, who was on site, discussed the matter with Ashely and then advised me that they were just using the ‘damp’ to justify reducing their offer. I spoke to Danny who attempted to rationalise the £300 'reduction' but when I held firm, he agreed to the original price .. so the damp cannot have been such a problem after all??? … meanwhile Ashley was busy hitching up my van .. indication that they would be buying the van come what may? What I gleaned from the conversation with Danny and Ashley was that this ‘try-on’ was just their normal practice and that it often worked!!?. I'm 76 so presumably with people of around my age this tactic does work. I’m happy to have sold my van and am happy with the eventual deal .. but not very happy about the way it was done in the end. ‘Old folk’ .. and not so old folk .. watch out.