“Webcreation designed my website a number of years ago, which is still running but I haven't been updating it. When I tried to recently I had problems accessing the content-manager.
Sarah, Project Manager helped me and what seemed to be a major problem at first was sorted out by her immediately with no fuss. She made what could have been a stressful situation, stress-free. Thank you for your help.”
“Web Creation have recently helped on rewriting some web pages for me and they were extremely helpful. Communication by email is always dealt with efficiently and promptly. The small issue with entering the content was also resolved efficiently so thanks to the team at Web Creation.”
“My best advice if you employ WebCreationUK is to understand that the actual developers are mainly based in India and rely solely on email communication which is fine but make sure early on that you get a good developer. The support team are based near Bristol I think and we dealt with a chap called Brett who was very good and assigned us with a very good developer called Vishal. Another bit of advice would be to familiarise yourself with WordPress as they will more than likely develop your site using this programme.
Vishal was really helpful and sent me videos of how to upload content and edit text on the WordPress site so we were very involved in the whole set up of our site which in the long run means we are now in complete control of our site.
Overall we are very happy with the outcome thanks to Brett and Vishal”
“I contacted the company twice without reviving a satisfactory response. In frustration I then called a third time. This time I got to deal with Harry. He restored my confidence in the company again. He was honest, direct and said what he does and does what he says. Excellent service Harry very well done Mate.”
“Web creation are a good friendly and professional company who have made my website, staff have good knowledge and are always more than happy to help. Web creation have supported me and helped me get back on to my feet as I had a big downfall with the start of my business. Big Thanks to Esme, Jodie, Varun and Darren, Darren your knowledge and support in the beginning was outstanding.
thanks again guys”
“I recently had a query about my account and some minor issues on my
Emails - I was assisted by Katie on the support team - who was excellent is resolving the issues quickly and efficiently. She kept me updated with emails and I really appreciate her customer service.”
“I contacted the support department requesting some help with some questions relating to the development of my website.I spoke to a gent called Harry and he managed to assist me with my inquiry.Further more Harry then kindly sent on a follow up email with all the areas raised and the answers to the questions asked.I rate this service and the customer service of Harry extremely good.I will not hesitate to request further assistance of this nature should I require.”
“Working with the team at Web Creation has been excellent on the front end development but a bit slow on the technical support, but not enough for it to affect their rating. Good job.”
