Webbs Motor Caravans Reviews

Name: Webbs Motor Caravans
Address: Webbs Motor Caravans Ltd. Bath Road (A4) Padworth Reading Berkshire , ,, Reading
Rating: 4.86

4.9 Rating 216 Reviews

97 %

of reviewers recommend Webbs Motor Caravans

Company Reviews

Metrics

Info

4.9

Based on 216 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Awful! We spend £50k on a camper and the second they had our money they washed their hands of us! Even before we drove it away we asked about a spare key to be told “we don’t know, look in the pack in the glove box”. No spare key there so they arranged for a new one. 3 MONTHS LATER I’m STILL chasing for it! Fobbed off with excuses! The leisure battery wouldn’t turn on and they refused to help over the phone, so had to drive all the way there for them to look at it. Turned out to be a fuse which we had to replace ourselves! When we got the V5 back it was not showing as a camper, still as a panel van with 3 seats! So we had to sort this ourselves! They did not make us aware of this before hand! Now the tap has stopped working! I would be very wary of buying from these cowboys!”

Helpful Report

(Webbs Motor Caravans - Reading) - Posted 1 year ago

“This was our second caravan purchase from Webb's. The service received from the sales team was excellent, with all our questions and queries answered. This is why we returned to webb's. They have a really good selection of vans on display, all very clean and sensibly priced. Our van was ready to pick up on the date agreed at purchase, and was valeted throughout to a high standard. We had a minor problem with the shower, which was sorted out by Barry in the service department with no hassle at all. Webb's even arranged to pick up the van, do the repair and return it to us, something we did not expect. We would have no hesitation in recommending Webb's based on our experience.”

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(Webbs Caravans - Salisbury) - Posted 1 year ago

“One phone call and arrangements completed to purchase our Caravan. Matt arrived as agreed on time. 20 mins and the Caravan was inspected and paid for at the agreed price. All very professional. Very happy thank you.”

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(Webbs Caravans - Salisbury) - Posted 1 year ago

“We bought our first van 10 years ago from Webbs and we returned to them recently for the purchase of our third van. We knew exactly what we wanted and Steven was able to source and provide our perfect van. Communication was excellent throughout and they were so helpful and kept us informed all throughout the process and were happy to answer our many queries. They do a handover video exclusive to your van on YouTube so you can refer to it when necessary, great idea. Hopefully their after sales service will be as good, should we need it, I don’t doubt that it will be. We have no hesitation in recommending Steven and Webbs, a huge stock of vans and even if they don’t have what you want they will do their utmost to find it!”

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Posted 1 year ago

“Absolutely first class. Steven sold our Motor Home and I couldn't have wanted a better, smoother and professional service in tragic circumstances. I will be returning in the Autumn for ,my camper van. Thank you Steven.”

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Posted 1 year ago

“Dealt with Guy and his team who were knowledgeable , friendly and helped me find my perfect camper van....thanks for your help , i will be recommending ! 5*”

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Posted 1 year ago

“Sold my Swift Challenger, the process from start to finish was undertaken with the upmost professionalism. If you are thinking of selling your caravan, Webbs would be my first port of call, couldn’t fault their attention to detail”

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