We purchased our Bailey Cadiz from Webbs in 2020 just before the first lockdown. That was an excellent experience in itself, previously reviewed. Four years on I had to go back to Webbs with a damp fault which once again has been a faultless experience. From initial telephone contact to collection post repair, simply excellent customer service. Barry sorted the Bailey Caravans Guarantee out in a seamless way. I handed over the caravan for repair in what seemed like no time at all following initial contact with Barry. Crister did an amazing, highest quality, job with the repair, going above and beyond sending photos of the problem(s) and the repair. It was completed a week earlier than expected and there was no pressure to collect when I explained that I couldn't collect earlier than previously pencilled-in. Jo was brilliant with us at the hand over/collection. The whole team at Webbs are so very friendly, welcoming and excell with their customer service philosophy and practices. I cannot thank them enough for their help and consideration. If I could give more than 5 stars I would. Special thanks to Barry and Crister.