Webbs Motor Caravans Reviews

Name: Webbs Motor Caravans
Address: Webbs Motor Caravans Ltd. Bath Road (A4) Padworth Reading Berkshire , ,, Reading
Rating: 4.86

4.9 Rating 195 Reviews

96 %

of reviewers recommend Webbs Motor Caravans

Company Reviews

Metrics

Info

4.9

Based on 195 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I bought my motorhome from yourselves I was very happy with your hand over but I found that the water pump was not working correctly fireformed your maintenance side first told that this would be a long wait to get my motorhome booked in and I then spoke to one of the managers told me to take it down I think it was on a Wednesday and he would have a look at it unfortunately I was called into hospital Amazon unable to come down I did inform you that was left that you would come back to me and let me know when to come down I’ve heard nothing also the waste system would not allow water to come back out as this was totally blocked with grease this I thought would’ve been tested prior to handover I’m not happy about that so that I get no excuses for this I am a qualified drainage engineer consultant and I own a drainage company so I deal with this type of thing all day long I wasn’t happy that we had to unblock this it’s a shame because I was very happy with purchasing from yourselves very let down with no mountain outside could someone please come back to me thank you”

Helpful Report

(Webbs Motor Caravans - Reading) - Posted 1 year ago

“I was very happy with the purchase process of the motorhome. After sales has been less good. My first experience was to get an electrical part for the van and I was advised to try somewhere else for this kind of spare part. I now have a fault with the heating system on the van and have been waiting over 3 weeks to get an appointment, I have been advised that the van will need to be with them for at least a week to repair it. So that is 1 month and counting of the 8 months that I have owned it that the van has been defective.”

Helpful Report

(Webbs Motor Caravans - Reading) - Posted 1 year ago

Webbs Motor Caravans is rated 4.9 based on 195 reviews