Webbs Motor Caravans Reviews

Name: Webbs Motor Caravans
Address: Webbs Motor Caravans Ltd. Bath Road (A4) Padworth Reading Berkshire , ,, Reading
Rating: 4.86

4.9 Rating 202 Reviews

97 %

of reviewers recommend Webbs Motor Caravans

Company Reviews

Metrics

Info

4.9

Based on 202 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have just purchased a Swift Challenger 880x platinum fairway from Webbs, we had great communication from Alex throughout, and on handover day Alex and the team were extremely professional, left us to have a proper look around the caravan with no pressure, the caravan was immaculate as described and after signing on the dotted line, helped us hitch up and did all the safety checks before towing away, again with no pressure for us to hurry. Thanks again everyone 😊”

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(Webbs Caravans - Salisbury) - Posted 6 months ago

“Whole process was very easy and efficient agreed a price,Matt came and picked our van up after quick check transferred the amount agreed which was the highest offer I’d had”

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Posted 1 month ago

“Matt came to pick up our caravan and he was very efficient and made the whole process very easy and no fuss. We were done in no time with a bank transfer which I could check on my phone instantly - great service, thank you Matt!”

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Posted 3 months ago

“Cannot praise this company highly enough. We were looked after by Alex and the service we received was second to none. His communication was faultless and any questions we had were answered quickly. For personal reasons, we could not complete our purchase and there was absolutely no quibble at all and our deposit was returned to us the same day. I have given 5* but wish I could give more.”

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Posted 3 months ago

“Having drove over 230 miles to trade in my caravan against a newer model, i can only describe the experience as fantastic. Oliver who i dealt with was superb !! The van was in mint condition and was gleaming when i arrived, with everything explained to me regarding its workings etc. I can only say that they are first class and was well worth the long drive there and back. Highly recommended”

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Posted 5 months ago

“I bought my Peugeot Boxer Auto Explorer last year and I've had a few problems. However, I think the best measure of a company is how they deal with problems and my experience of the service team at Webbs Reading has been outstanding. Danny, Greg and the team have been fantastic and they get the five stars.”

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Posted 5 months ago

“We have just part exchanged our old swift caravan and purchased a year old replacement through Oliver at Webbs, we are really pleased with the caravan. Oliver was thoroughly professional throughout the process including dealing with a couple of after sales queries. Also, great support staff and smart premises, good accessory shop and a really nice customer loo. Thankyou and Well done Webbs.”

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(Webbs Caravans - Salisbury) - Posted 7 months ago

“We sold our caravan to Webbs. Matthew made the process efficient and easy for us. His courtesy and efficiency goes beyond all expectations and is in complete contrast to our other experience from the industry, well done! Webbs offered a very fair price for the caravan and made the sale very easy and stress free. I would recommend Webbs and their team without hesitation.”

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(Webbs Caravans - Salisbury) - Posted 7 months ago

“We purchased our Bailey Cadiz from Webbs in 2020 just before the first lockdown. That was an excellent experience in itself, previously reviewed. Four years on I had to go back to Webbs with a damp fault which once again has been a faultless experience. From initial telephone contact to collection post repair, simply excellent customer service. Barry sorted the Bailey Caravans Guarantee out in a seamless way. I handed over the caravan for repair in what seemed like no time at all following initial contact with Barry. Crister did an amazing, highest quality, job with the repair, going above and beyond sending photos of the problem(s) and the repair. It was completed a week earlier than expected and there was no pressure to collect when I explained that I couldn't collect earlier than previously pencilled-in. Jo was brilliant with us at the hand over/collection. The whole team at Webbs are so very friendly, welcoming and excell with their customer service philosophy and practices. I cannot thank them enough for their help and consideration. If I could give more than 5 stars I would. Special thanks to Barry and Crister.”

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(Webbs Caravans - Salisbury) - Posted 7 months ago

“We very sadly had to sell our caravan due to ill health. We contacted Matthew at Webbs, who responded very quickly to our enquiry about the possibility of selling it. He was very understanding and empathetic. He offered a very competitive price for the caravan and made the whole sell as best as it could be. Payment was made at the point of him collecting the caravan. We would highly recommend using Webbs - great service, family friendly business.”

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(Webbs Caravans - Salisbury) - Posted 8 months ago

“From our initial enquiry, arranged a viewing with Alex and we were warmly welcomed on the day, highly professional without any pressure and left to make our own decision and confirmed the suitability of our towcar. On collection the caravan had been meticulously prepared and Paintseal treated, Mike explained the operation of all aspects of the van and this along with the videos has proved very useful. Every member of the team at Webb’s of Salisbury even those behind the scenes obviously take great pride in the preparation and efficient sales transaction, our thanks to all involved.”

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(Webbs Caravans - Salisbury) - Posted 8 months ago

“A very fair valuation followed up by Matts collection which was prompt and carried out in an efficient and swift manner. Many thanks Webbs for a superb servicec”

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(Webbs Caravans - Salisbury) - Posted 8 months ago

“Webbs responded to our for sale advert of our caravan quickly. Got back to us with a sensible offer and made the transaction easy for us . Matt is friendly and efficient . Can’t thank them enough . Would recommend to anyone.”

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