Wayfairer Travel Reviews

Name: Wayfairer Travel
Address: Temple1852, Lower Approach Road, Bristol, Bristol, City of Bristol
Rating: 4.93

4.9 Rating 625 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

Metrics

Info

4.9

Based on 625 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - we were listened to right from the start and felt we ended up with the holiday we wanted, rather than something templated. The team were very happy to tweak things for us, and helped ensure all the elements tied up seamlessly with transfers and guides where necessary - including arranging the best possible international and internal flights. I'd highly recommend Wayfarer for anyone looking for an amazing safari experience.”

Helpful Report

Dear Alistair, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had an amazing safari and enjoyed all the elements of your trip. We are so pleased to hear that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“Wayfairer we’re amazing from start to finish. They composed a bespoke trip for us with dual bases in Kenya and Zanzibar with all transportation, accommodation and activities perfectly set up. Everything was seamless from the moment we landed in Nairobi to when we left Zanzibar, and throughout the experience was incredible. The naibor camp selected in the Massai Mara was particularly incredible, with the most helpful and lovely staff.”

Helpful Report

Dear Michael, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had a wonderful trip to Kenya and Zanzibar and particularly enjoyed your time in the Masai Mara at The Naibor Camp. We are so pleased you had a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“Wayfairer helped us craft a responsible safari trip that was within budget and allowed us to see the things we really wanted to see. We highly recommend!”

Helpful Report

Thank you for leaving a lovely review, we are delighted to hear that you had a wonderful safari and had a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“Really professional and friendly service - arranges the most wonderful holiday. I would definitely recommend them.”

Helpful Report

Thank you for leaving a lovely review. We are delighted to hear you had a wonderful holiday and a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“Recently returned from an amazing safari trip inc Vic falls, Chobe, Okavango Delta and the Kalahari desert. Right from the first engagement with Wafairer and all the way through the trip has been so smooth. The recommendations and attention to detail on the itinerary were incredible. Thankyou on this once in a lifetime trip.”

Wayfairer Travel 5 star review on 23rd July 2023

Helpful Report

Dear Dean, Thank you for leaving a lovely review, what an amazing photo! We are thrilled to hear that you had an incredible safari to Victoria Falls and Botswana and had a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“Customer service was very good from start to finish. We discussed our requirements over the telephone with Maggie who drew up an itinerary which we were able to amend. During the holiday in Tanzania we contacted the concierge department and they were quick to respond. After our return, we spoke by 'phone again to provide our feedback, and we felt that our suggestions were taken seriously. The holiday itself was wonderful and extremely well-organised. On safari we saw everything anyone could wish to see, in our own vehicle with an excellent guide who was a very good driver. The tented camps were well-selected with very good food and friendly, welcoming staff. The trip was to celebrate big birthdays and at each tented camp we were treated to singing and dancing and a birthday cake! We were made to feel very special. Our week in Zanzibar was also very enjoyable and the comments we made about a couple of things were noted. We would both definitely recommend Wayfairer Travel.”

Helpful Report

Dear Sue and David, Thank you for taking the time to leave such a lovely review. We are delighted to hear that you had a fabulous trip to Tanzania and Zanzibar to celebrate your birthdays and that you saw so much wildlife on your safari. We are so pleased that you had a great experience with the Wayfairer Team, especially Maggie and we look forward to working with you again in the future. The Wayfairer Team

“We were very impressed in the lead up to our Botswana with the organization and helpfulness and the safari didn’t disappoint. Each place we stayed was incredible and the service was next level. Everything was seamless and travel between each campsite was on time and no waiting around. We had the best time and would recommend wayfairer to our friends for any trip to Africa. We will be calling on you again next year to help plan a trip to Alaska! The only minor comment we’d make is that it was a little colder than expected/informed and luckily we had thick coats with us. Also the travel between camp and runaway for 2nd lodge was a little far (2hrs) to be doing early in the morning in a safari vehicle…too cold!”

Helpful Report

“From the very first inquiry I made with Maggie at Wayfairer last year, through to the concierge services, to arriving in Uganda, and throughout the entire trip, the service has been second to none. The entire holiday went without a single hitch. The driver, John, and David, our Guide for the week, were always punctual and polite. All hotels and lodges were outstanding, but our particular favourites were the Ishasha Wilderness Camp, and the Lema Wildwater Lodge, Jinja. Speke (the ground operator in Uganda) kindly arranged a sundowner for us at Ishaha Wilderness Camp as a surprise. I cannot begin to explain the shock of having such a wonderful surprise; I don't mind admitting I was overcome with emotion, and it'll be a memory we will both cherish forever. The staff at all locations were professional, friendly and polite, and the food exceeded our expectations. There wasn't one single meal we didn't enjoy. David, our guide for the entire week, was extremely friendly and approachable from the first moment we met him. He passed on his extensive knowledge about the wildlife, the history of Uganda, as well as the interactions between tourism and the communities, which benefited our understanding on a daily basis. I cannot recommend highly enough”

Helpful Report

Dear Louise, Thank you for taking the time to write such a lovely review. We are delighted to hear that that you had a wonderful trip to Uganda and we are so pleased that you enjoyed your sundowners at Ishasha Wilderness Camp. It is so good to hear that you had a great experience with Wayfairer Travel, especially Maggie. Thank you for your kind recommendation and we look forward to working with you again in the future. The Wayfairer Team

“Wayfairer and Juan assisted planning our trip to South Africa. They were very knowledgeable and professional. Juan was very responsive with answers when I had any questions at all. It was very nice working with Juan and will definetly use this company again. I have recommended them to friends and family. The vacation was perfect thanks to Juan and Wayfairer.”

Helpful Report

Dear Kathleen, Thank you for taking the time to leave such a glowing review. We are delighted to hear that you had the perfect vacation to South Africa and thank you for recommending Wayfairer to your friends. We are so pleased that you had a great experience planning your Trip with Wayfairer, especially Juan. We look forward to working with you again in the future. The Wayfairer Team

“Excellent service throughout. A wonderful trip and truly a holiday of a lifetime. Thank you.”

Helpful Report

Dear Mike, Thank you so much your leaving a review, we are thrilled to hear that you had a wonderful holiday and had a great experience working with the Wayfairer Team We look forward to helping you plan another holiday in the future. The Wayfairer Team

“We just returned from a fabulous Kenya vacation for our family..ages 3 thru 70. Jess gave us great advice, offered wonderful accommodations, was really flexible, was willing to work with our budget. June helped us implement the trip. Thanks to both of them.”

Helpful Report

Thank you for writing such a lovely review. We are thrilled to hear that you had a wonderful family vacation to Kenya and enjoyed all the accommodations you stayed at along the way. We are so pleased to hear that you had a great experience with the Wayfairer Team, especially Jess and June. We look forward to working with you again in the future. The Wayfairer Team

“Wayfairer organised our trip to Tanzania & Zanzibar. From initial contact Leonie and the team were very professional & informative. They listened to our requirements and put together an amazing itinerary within our budget. We were kept Informed every step of the way. The holiday was amazing and all went smoothly. We felt confident that Wayfairer were only a call away should an issue arise. We wouldn't hesitate to use Wayfairer for our next holiday!”

Wayfairer Travel 5 star review on 10th July 2023

Helpful Report

Dear Helen, Thank you for taking the time to leave such a lovely review, what great photos! We are delighted that we had an amazing trip to Tanzania and Zanzibar and that you enjoyed your itinerary. We are so pleased that you had a great experience with the Wayfairer Team, especially Leonie. We look forward to working with you again in the future for your next holiday. The Wayfairer Team

“We enjoyed working with Josh and Toon to plan our Botswana holiday. Great trip. Hope to visit again soon. Thanks.”

Helpful Report

Thank you for taking the time to leave a lovely review. We are thrilled that you had an amazing trip to Botswana and had a great experience with the Wayfairer Team, especially Josh and Toon. We look forward to working with you in the future. The Wayfairer Team

“Incredibly helpful service and access to the best facilities and great rates. Don't book anywhere else.”

Helpful Report

Dear Jon, Thank you for taking the time to write a lovely review. We are delighted to hear that you enjoyed your trip and had a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“It was great to work with Wayfairer to plan our once-in-a-lifetime trip to Tanzania. We had an excellent safari that exceeded our expectations.”

Helpful Report

Dear Shaun, Thank you for taking the time to leave such a great review. We are thrilled to hear you had an amazing trip to Tanzania and had a fantastic time on safari. We are so pleased that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“This was a dream trip I had thought about for years and somehow they managed to exceed what I had hoped for. Could not have asked for more.”

Helpful Report

Thank you for leaving such a lovely review, we are so pleased that you had your dream trip and it exceeded your expectations. We look forward to working with you again in the future. The Wayfairer Team

“Fantastic service; fantastic locations; fantastic trip. Will definitely be usuing the company again!”

Helpful Report

Dear Rachel, Thank you for leaving a lovely review, we are delighted to hear that you had a wonderful trip and a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“Wayfairer went above and beyond for our March 2023 Safari. They seamlessly handled 4 reschedules due to the Covid pandemic (this was originally a May 2020 itinerary). The lodges, staff, food, everything exceeded every expectation I had, and the travel between locations was so easy. I cannot thank Rebecca, Carmen, and Toon enough 😊”

Helpful Report

Dear Jordan, Thank you for taking the time to write such a lovely review. We are delighted to hear that you had a wonderful safari, after having to reschedule so many times and that it exceeded all you're expectations. We are so pleased that you had a great experience with the Wayfairer Team and look forward to working with you again in the future. The Wayfairer Team

“An outstanding experience with Wayfairer, Cat and Juan helped to organise, and manage, an amazing safari for a group of six. Their meticulous planning, endless enthusiasm and huge knowledge of the area meant that we had a truly unforgettable experience, we even had a fabulous birthday party in the middle of the Mara. The highest recommendation is that we plan to use Wayfairer again and again !”

Helpful Report

Dear Samantha, Thank you for writing such a lovely review. We are delighted to hear that you had a wonderful safari and made some amazing memories. We are so pleased to hear you had a great experience with the Wayfairer Team, especially Cat and Juan. We look forward to working with you again in the future. The Wayfairer Team

“We had our first holiday with Wayfairer Travel in May 2023. Josh helped us organise and plan an incredible 16 day trip to Namibia and Botswana with our friends. Josh listened carefully to what we wanted from our holiday and using his first hand knowledge he helped us formulate our bespoke trip and gave us some great advise. Juan from the concierge team also was great at helping us get ready for our holiday. We have already recommended Wayfairer to other friends who have now booked at trip to Vietnam. I would definitely use Wayfairer again in the future.”

Helpful Report

Dear Sally, Thank you for taking the time to write such a lovely review. We are delighted that you had an amazing trip to Namibia and Botswana and that you had a great experience with the Wayfairer Team, especially Josh and Juan. Thank you so much for your recommendation to your friends and we look forward to working with you again in the future. The Wayfairer Team

Wayfairer Travel is rated 4.9 based on 625 reviews