In general everything was very good. I will mention the few deficiencies so that you can improve. In Setari we arrived and there was not enough food for all 14 of us. The manager said that next day food will arrive, that is UNACCEPTABLE. The manager at Setari offered hot water bottles in our beds due to the very cold weather these days. The water was warm, not hot, in the bottles. The next day I requested hot water bottles for two of us on the boat trip ( In Khwai we had them in our game drives) she said all of us will have them on the boat. The bottles never are arrived on the boats. Due to the cold spell we had, they should have closed at night the curtains in the windows, they did not do it completely even if I asked for it. In general that manager was useless. The best attention, personnel and guides was in Khwai, they were outstanding. Regards Juan