Wayfairer Travel Reviews

Name: Wayfairer Travel
Address: Temple1852, Lower Approach Road, Bristol, Bristol, City of Bristol
Rating: 4.93

4.9 Rating 625 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

Metrics

Info

4.9

Based on 625 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my second trip with Wayfairer - my first (to Africa) was so amazing, I was worried that I would be disappointed.....not a chance. Once again, the itinerary, the guides, the little touches, were superb. I am already thinking about what trip I will have Wayfairer plan next! For anyone trying to decide where to go - Peru was absolutely amazing! It may be one of the most under-rated countries. Machu Pichu was breathtaking, but there was also so much more to see and do! The people were wonderful, the food was fabulous and the cost is so reasonable that I would highly recommend this country. Just be sure to bring an extra suitcase for the alpaca clothing, blankets etc that you will want to buy - and let Wayfairer take you on amazing journey!”

Helpful Report

Dear Suzanne, Thank you for taking the time to leave such a glowing review. We are thrilled to hear that you had an amazing trip to Peru and enjoyed all the sites and culture this beautiful country has to offer. We are so pleased you had another great experience with the Wayfairer Team and look forward to working with you again in the future. The Wayfairer Team

“This was a long anticipated and special occasion trip that was managed with care and consideration. There were a few minor quibbles inevitably but we were guided to places we might not have considered that gave us access to wildlife without hordes of others, in fact mostly alone, and with wonderful guides, drivers and lodge managers. Highly recommend.”

Helpful Report

Dear Stevie, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had a great trip and saw some amazing animal viewings with your knowledgeable guides. We are so pleased you had a great experience with the Wayfairer Team and look forward to working with you again in the future. The Wayfairer Team

“The safari programme was put together very well, great choice on variety of lodges and animal viewing. The logistics ran very smoothly, very impressive! The safari guides were mostly super knowledgeable and fantastic warm people.”

Helpful Report

Dear Katerina, Thank you for taking the time to leave such a lovely review, what an amazing video! We are delighted to hear that you had an enjoyable safari and had incredible animal viewings. We are so pleased that you had a great experience with the Wayfairer Team and look forward to working with you again in the future. The Wayfairer Team

“Our trip was a dream come true. The arrangements made by Wayfairer exceeded our expectations. The accommodations were as good or better than the descriptions in our trip documents. The staff at each camp were wonderful and the guides were knowledgeable and friendly. We will highly recommend Wayfairer to any of our friends who are considering an adventure vacation.”

Helpful Report

Dear Alan, Thank you for taking the time to leave such a great review. We are delighted to hear that you had an amazing trip and that it exceeded all your expectations. Thank you so much for recommending us to your friends and we look forward to working with you again in the future. The Wayfairer Team

“Wayfairier are absolutely superb - from our initial consultation, the advice on destination, the booking process, the concierge service, the recommendation of hotels, organisation of transport, advice on activities to the friendliness of stay it could not have been better. We will look to book all big holidays with Wayfairer from now on and will recommend them to everyone.”

Helpful Report

Dear Jack, Thank you for taking the time to leave such a great review. We are so thrilled to hear that you had an amazing trip and a relaxing process travelling and planning your trip with Wayfairer Travel. We look forward to working with you again in the future. The Wayfairer Team.

“My wife and I recently completed a trip to South Africa, our first visit. We live in the States, but are originally from the UK, and therefore chose Wayfairer from a number of companies that organize trips to SA. We have travelled quite extensively, however this had to be one of the best vacations we have ever had. Details were organized by Cat Von Bredow and Toon Goss, tours, transfers, hotels, car hire, in effect many moving parts with a a lot of potential for things to go wrong. Two different safari camps, the Blue Train from Pretoria to Cape Town, three days in Cape Town and three days in the Wine Country. Absolutely everything worked as planned, truly amazing. I would strongly recommend Wayfairer to anyone wishing to go to South Africa, and particularly these two ladies who were absolutely First Class.”

Helpful Report

Dear Paul, Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had an amazing trip to South Africa and that you had a great time at the safari lodges you stayed at along the way. We are so pleased that you had an enjoyable experience with the Wayfairer Team, especially Cat and Toon. We look forward to working with you again in the future. The Wayfairer Team

“The trip was wonderful. We were well-taken care in every step. And they responded very quickly to every question. We think a private tour is the way to go for us.”

Helpful Report

Dear Yoko, Thank you for sharing this wonderful review with us. We are so pleased to hear that you were well taken care of every step of the way on your journey and that our response times were quick when you had any questions. We agree that a private tour is a fantastic way to travel and are glad you enjoyed your experience. We look forward to working with you again on your future travel plans. The Wayfairer Team

“Really great communications in getting our customized safari package put together. Wayfairer tailored a package specifically to what we were looking for and we loved all the itinerary they set up for us”

Helpful Report

Dear Tim, Thank you for writing your review and sharing your feedback with us. We are so pleased to hear that you experienced great communication with us during the consultation process and that this carried through to an itinerary which you loved. We look forward to working with you again on your future travel plans. The Wayfairer Team

“Wayfairer did an amazing job on our trip to South Africa, last month. From the beginning, the customer service was great, taking into account our needs and desires. During the trip, everything worked as clockwork, with full awareness from service providers about our itinerary. Wayfairer is a very reliable agency, with a very good reputation locally, where the customer is exactly where it should be: at the centre of their services.”

Helpful Report

Dear Roberto, Thank you for sharing your feedback and for writing such a glowing review. We are delighted to hear you found our customer service was great and that everything ran like clockwork in South Africa. We pride ourselves on our customer service and it is a joy to hear you felt this so keenly in your experience of working with us. We look forward to working with you again in the future. The Wayfairer Team

“Wayfairer made the experience easy and was there when we had a few small issues, not of their making. Overall it was excellent experience and I would highly recommend Wayafirer.”

Helpful Report

Thank you for taking the time to write and for sharing such a positive review. We are so pleased you found the experience of working with us easy and that we could help in resolving the small issues you encountered. We're delighted it was an excellent experience and that you would recommend Wayfairer. We look forward to working with you again in the future. The Wayfairer Team

“Josh Flatman was my first point of contact in my search for an excellent place to stay in Botswana which would tick the right boxes for what I wanted! Exciting viewing on game drives.Fair bit of creature comforts. Transport between lodges. And a magic number in £s! Josh patiently but promptly worked around these must do points. We were very happy with the choices of Lodges in Kwando concessions suggested by him. We had an amazing holiday! Thank you!”

Wayfairer Travel 5 star review on 23rd May 2023

Helpful Report

Thank you for taking the time to write such a lovely review and for sharing your photos and great video! We are so pleased to hear that you had a great trip to Botswana and enjoyed all the lodges and areas on your safari. We are thrilled you had a good experience with the Wayfairer Team and especially Josh. We look forward to working with you again in the future. The Wayfairer Team

“Thanks Wayfairer! The team (Toon and Josh) helped organize our very memorable trip through Zimbabwe and Botswana. We had such a great time with the variety of lodges and all of the sights to see. With stops at 4 lodges and all of the transfers in-between, the coordination was on point and the lodge recommendations were great. Communication was excellent and they made sure we knew everything we needed to know. You can't go wrong with the team if you're looking for tailor made trips.”

Helpful Report

Dear Kelvin, Thank you for taking the time to leave a lovely review. We are so pleased to hear that you had a great trip to Zimbabwe and Botswana and enjoyed all the lodges throughout your holiday. We are thrilled you had a good experience with the Wayfairer Team, especially Toon and Josh. We look forward to working with you again in the future. The Wayfairer Team

“I gave Wayfairer an unusual brief, but they were helpful, friendly and creative. I had a wonderful time and would highly recommend them.”

Helpful Report

Dear Anita, Thank you for taking the time to leave a review. We are thrilled to hear that you had a wonderful trip and a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“Thank you Wayfairer for organising our trip to Zimbabwe and Botswana. We were able to customise our holiday and we had a number of connections. All of these worked perfectly. The lodges recommended to us were first class and really made this an enjoyable and unforgettable experience. We found Wayfairer by doing an internet search and they looked value for money. With all the scams happening now we were a little concerned, but now I have no hesitation in recommending Wayfairer, and have already told our family and friends.”

Helpful Report

Dear Robert, Thank you for taking the time to leave a great review. We are so pleased you enjoyed your trip to Zimbabwe and Botswana and all the lodges you stayed at. We are delighted to hear that you had a good experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“We've just returned from an incredible few days exploring Zimbabwe with Wayfairer Travel. Thanks Toon for arranging a super last-minute trip for us! We will be recommending Wayfairer to our family and friends!!”

Wayfairer Travel 5 star review on 17th May 2023

Helpful Report

Thank you for taking the time to leave a lovely review and for the amazing photos! We are thrilled to hear that you had an enjoyable trip and great experience with the Wayfairer team, especially Toon. We look forward to working with you again in the future. The Wayfairer Team

“Thanks for organizing our outstanding Fly-in Safari to Botswana. We started our trip just 2 weeks before departure. Josh from Wayfairer Team listen to our proposals and adjusted the trip with his great recommendation. Outstanding planning. Thanks Josh. Overall an unforgettable experience and outstanding vacation. All planning was executed perfect without a delay or a single complaint ( 5 locations and 10 nights) Our Safari guides were perfect and we saw more than we really expected. We recommend Wayfairer team for all the booking. The electronic brochure for the trip was very excellent. Awesome Work!”

Helpful Report

Dear Chris, Thank you for taking the time to leave a great review. We are so pleased to hear that you had an enjoyable fly-in safari to Botswana and that you had a good experience with the Wayfairer Team, especially Josh. We look forward to working with you again in the future. The Wayfairer Team

“The guides were great, always there when you needed them. My main goal was to see Lemurs up close Will use Wayfairer again.”

Wayfairer Travel 5 star review on 16th May 2023

Helpful Report

Dear Anthony, Thank you for your lovely review and your amazing photo. We are delighted to hear that you had an enjoyable trip and that you managed to see the Lemurs. We look forward to working with you again. The Wayfairer Team

“The Wayfairer team helped us plan a trip to Chile, spanning everything from Santiago, to Southern Patagonia, and the Atacama Desert in the north. Communication was very easy, even with the big time difference (we're on the US west coast). With so many things to do and see, they started with a suggested itinerary based on our initial call and we went back and forth before settling on the perfect trip. Once we were in Chile, everything moved without a hitch, including restaurant reservations, airport transfers, wine tasting, and even a local tattoo shop recommendation! We really appreciated their focus on sustainability, connecting us with eco-focused lodging and locally-owned tours. Plus it was nice to not think about logistics and just enjoy the vacation. We would definitely recommend the whole Wayfairer team!”

Helpful Report

Dear Ben and Jesse, Thank you for taking the time to leave a lovely review and for your recommendation. We are delighted to hear that you had an enjoyable trip to South America and had a good experience with the Wayfairer Team. We look forward to working with you in the future. The Wayfairer Team

“I very often organise and arrange my own holidays and travel plans, so can be super-critical if anyone I entrust with doing this for me doesn't come up to muster. Wayfairer Travel passed with flying colours! They arranged a safari to Botswana for me and from the outset from first contact, right the way through to being on Safari, they were extraordinarily attentive to detail and ensuring that everything worked like clockwork. Having done safaris in Africa on many other occasions, I gave them a very detailed outline of what I was hoping for, wanted to try and see, what the budget was. They consulted throughout, and produced a brilliantly executed tour that did everything I wanted it to. 100% recommended !”

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Dear Peter, Thank you for taking the time to leave a lovely review and for your recommendation. We are thrilled to hear that you had an enjoyable trip to Botswana and a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“We have just returned from Kenya and Zanzibar and everything was extremely well organsied by Wayfairer and Kat had some great suggestions to make it a memorable holiday. The documentation presentation was very slick too, and the concierge service provided useful help with visas.”

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Thank you for taking the time to leave a lovely review. We are so pleased to hear that you had an enjoyable trip to Kenya and Zanzibar and had a good experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

Wayfairer Travel is rated 4.9 based on 625 reviews