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Wayfairer Travel Reviews

4.9 Rating 654 Reviews
99 %
of reviewers recommend Wayfairer Travel
4.9
Based on 654 reviews
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About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

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Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 25th June 2025
Anonymous
Wayfairer Travel 5 star review on 13th June 2025
Rick Russell
Wayfairer Travel 5 star review on 12th June 2025
Andrea S.
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
482
Anonymous
Anonymous  // 01/01/2019
After interviewing several travel consultants for this trip I was planning with my 13 yr old son, Wayfairer in the end helped me dial into the accommodations and schedules that best suited our goals for the trip. We had some suggestions on small issues that were unnecessarily confusing which they received with gratitude. We had a great trip and Wayfairer's planning expertise and on the ground partners were great. We will use them again.
Wayfairer Travel 5 star review on 12th July 2022
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Dear Charles, Thank you so much for taking the time to leave us a review and for your kind words for our team. We're delighted to hear you had such a wonderful trip and we're very much looking forward to working with you again soon! The Wayfairer Team
The CEO of Wayfairer, Jason Stevens, truly cares about his clients' entire experience. He has gotten personally involved in and resolved an issue I had with the accounting department. He reassured me and gave a valid explanation that the issue was one of miscommunication and timing. After we spoke and the immediate action taken to remediate the situation, I feel confident that Wayfairer is on solid financial footing and the trip planned for our family in September to Botswana will truly be the trip of a lifetime.
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Dear Charlene, We're so happy you had such a great experience with Jason; he really does care so much about our guest's experiences and it's wonderful to hear that passion came through and your issue was resolved. It sounds like you have an incredible family holiday lined up and we're looking forward to hearing all about it on your return! Safe travels, The Wayfairer Team
I am very much looking forward to our planned trip to Botswana in September and the team at Wayfairer has assured me that it will be memorable - despite the worldwide pandemic that has delayed it several times requiring numerous changes. After a bit of miscommunication because of so many delays, the CEO, Jason Stevens, called me himself to clarify - it's very obvious that customer service is important from the top on down and it's important to the team that their clients have the best experience possible.
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Our trip included 9 days of Safari and 7 days in Zanzibar. Excellent describes it best in total. Wonderful itinerary, individualized on our behalf. We had to make some changes on short notice, but Florence, Cat and their team just fixed it. The communication was always very good with quick responses to all questions. The camps during the safari were amazing and cosy except one (this camp will make a big renovation so it should be excused), and the hotel in Zanzibar was lovely and perfect to relax. All food was excellent during the whole trip. Our guide during the Safari was a wonderful person and made the experience very special. Thanks to the whole team!
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Dear Ilka, We're thrilled to hear you had such a wonderful trip to Tanzania. Thank you for your kind review and kind words for Cat and Florence. We look forward to working with you again soon. The Wayfairer Team
Choosing Wayfairer travel to plan my trip was the smartest thing I did. Their reputation is stellar throughout Africa and every detail was seamless. This was my first time traveling abroad and I was a bit nervous about using someone I did not know. I highly recommend them for any international travel. Cat helped me plan the trip and Toon helped pull it all together at the end. Africa is amazing and I will always want to return. Every camp with Nomad Tanzania is beyond our dreams. People are all so gracious to share their country with us. Thank you Wayfairer for making dreams come true.
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Dear Coleen, Thank you for taking the time to leave us such a glowing review. We're delighted you had such a great experience working with Cat, Toon and the team and an amazing time on your trip to Tanzania. We're very much looking forward to working with you again. The Wayfairer Team
Wayfairer organised a beautiful 12 -days trip to Zanzibar and mainland Tanzania for me and my sister. Already in the planning process they were keen on fulfilling all of our wishes and recommended nice places to stay and interesting programs. They gave us detailed information of all the places we have selected and prepared us with useful information. We very much enjoyed 3 days diving in the beautiful Mnemba Island national park and a wonderful 4-days safaris at Selous National park. We stayed at Selous Impala camp where everyone was super friendly and super kind and the animals were amazing. We spent a few days in Stone town and in Dar Es Salaam as well. Everything went well, well organized, all pick ups and drop offs worked. Hotel staff were helpful and super friendly. After getting used to the unsolicited interest of locals in general we had a wonderful time wandering around the cities and finding beautiful places and restaurants all over our journey.
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Dear Monika, Thank you for taking the time to write this lovely review. It sounds like you had a wonderful trip and we're thrilled to have had the opportunity to work with you and bring it all together. We look forward to helping you plan your next big adventure! The Wayfairer Team
We found the team at Wayfairer Travel when helping to plan and execute our honeymoon excellent. From initial ideas of what we could do, to supporting us when we had to postpone due to Covid and even answering questions and moving transfers whilst we were away. Everything whilst away was seamless and we didn’t have to worry about a thing - we had the best trip! Would definitely recommend!
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Dear Kathryn, We're so happy to hear you had such a wonderful honeymoon! Congratulations! And that your trip (eventually) came together so well for you. We're very much looking forward to helping you plan your next holiday. The Wayfairer Team
Thanks to the Wayfairer team we had a wonderful experience in Botswana The flights, lodges, food and staff were all first class and enabled us to enjoy our long-awaited trip
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Dear Susan, We're so happy to hear you had such a wonderful time in Botswana! It is truly a destination worth the wait. Thank you for taking the time to leave us a review. The Wayfairer Team
Had a fantastic trip, everything was perfectly organized, all transfers worked, and the recommendations for the lodges and parks were spot-on. Thanks!
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Dear Paul, We're delighted to hear you had such a wonderful time and that our team hit the mark and pulled your holiday together so seamlessly! Thank you for taking the time to leave us a review. We look forward to working with you again. The Wayfairer Team
Incredible and well-organised experience that was perfectly arranged by Toon and Josh at Wayfairer. Josh created the initial itinerary that was based off of my initial ideas/budget and Toon dealt with any other requirements or requests after the itinerary was created. This was a 2 week trip through Botswana and Zambia with multiple transfers and the professionalism, patience, communication and availability was both exceptional and reassuring. Looking forward to my next trip with Wayfairer!
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Dear Nigel, Thank you for your glowing review and kind words for Josh and Toon. We look forward to working with you again on your next holiday adventure! Josh, Toon & The Wayfairer Team
Appreciated the great recommendations for lodges based on our objectives. Team also did a fantastic job dealing with Covid related changes, rebookings, and difficulties. I appreciated the responsiveness and flexibility.
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Dear Raymond, Thank you for taking the time to leave us a review. We're really glad to hear our team was so responsive and helpful and very much look forward to working with you again on any future trips. The Wayfairer Team
From the moment we contacted Wayfairer, to the end of our trip, they ensured every detail was correct and was what we wanted. Maggie started the process and ensured everything was correctly in place before proceeding with any confirmations We were then introduced to Toon (Concierge) who dealt with any other requirements we may need. This professionalisation continued throughout our whole trip and was reassuring to know they were contactable at all times After the trip, Toon contacted us to ensure we had been happy with everything A most professional approach, we've never received that from any other Travel Agent
Wayfairer Travel 5 star review on 22nd June 2022 Wayfairer Travel 5 star review on 22nd June 2022 Wayfairer Travel 5 star review on 22nd June 2022 Wayfairer Travel 5 star review on 22nd June 2022 Wayfairer Travel 5 star review on 22nd June 2022 Wayfairer Travel 5 star review on 22nd June 2022 Wayfairer Travel 5 star review on 22nd June 2022
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Dear John, It's wonderful to hear you had such a great experience with Wayfairer and what incredible leopard pictures too! Thank you for your kind words for Maggie and Toon and we look forward to working with you again on any future trips. The Wayfairer Team
Exceptional service from knowledge people who seem to really care. Itinerary was thoughtful and imaginative and interpreted our requests insightfully. Thank you Wayfairer for putting together a really memorable trip.
Wayfairer Travel 5 star review on 20th June 2022 Wayfairer Travel 5 star review on 20th June 2022
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Wayfair arranged a wonderful holiday for us! We had an excellent guide and enjoyed all of the hotels we stayed at. Looking forward to our next trip with Wayfair!
Wayfairer Travel 5 star review on 19th June 2022
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Thank you so much for your kind review and your incredible photos! We're so happy to hear you had such a wonderful trip and look forward to working with you again. The Wayfairer Team
My trip was very well organized. They asked what I want to see, gave me some suggestions and then planned carefully Everything was perfect. Everything was very well planned and on time. I would use them again and again
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Friendly and super efficient service. Personal portal permitted easily accessible driving and accommodation details. Above all, an amazing holiday in the unique country of Namibia
Wayfairer Travel 5 star review on 13th May 2022 Wayfairer Travel 5 star review on 13th May 2022 Wayfairer Travel 5 star review on 13th May 2022 Wayfairer Travel 5 star review on 13th May 2022 Wayfairer Travel 5 star review on 13th May 2022
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Second time using Wayfairer Travel. Absolutely loved the trip they put together - quick to respond and very helpful along the way. I’m a solo traveler and I felt so comfortable and looked after. I spent a month in Africa: Morocco to South Africa.
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Dear Kate, Thank you so much for your lovely review. We are very pleased to hear you feel comfortable and well looked after by our service. We hope we can help you plan more exciting trips in the future and look forward to hearing from you again. The Wayfairer Team
Having booked this trip over 2 and a half years ago, brilliantly planned by Wayfairer, (Victoria Falls, Cape Town & Safari), and at various times thinking we would not be able to travel, we had the most amazing time at all 3 destinations, and would not hesitate in recommending Toon or members of her team. A truly memorable trip, thank you!
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Thank you for this wonderful review Harry. We were delighted that your trip finally came to fruition and we were grateful for your patience in postponing rather than cancelling your plans. Thanks also for your kind words about Toon and her team :) We hope we can help you plan more brilliant trips in the future and please don't hesitate to get in touch. The Wayfairer Team
Upscale company that has helped me with a number of trips. Particularly nice to have them when things go sideways as they do on longer vacations. Highly recommended.
Wayfairer Travel 5 star review on 16th March 2022
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Thank you so much for your wonderful review and we're always pleased to help plan your next trip. We were very glad to hear you found our services helpful when they were needed during your travels. We look forward to helping you plan your next great adventure. The Wayfairer Team
The team at Wayfairer was incredible. Josh, Florence, and Carmen planned us an absolutely awesome honeymoon and we recommend using them a million times over!
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Hi Brian, Thank you for your kind words and we were thrilled to hear that you had an absolutely awesome honeymoon! Thank you also for recommending us so highly and we hope to hear from you again in the future. Thanks again, Josh, Florence, Carmen & The Wayfairer Team
Wayfairer Travel is rated 4.9 based on 654 reviews