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Wayfairer Travel Reviews

5.0 Rating 460 Reviews
100 %
of reviewers recommend Wayfairer Travel
Company Reviews Metrics Info
5.0
Based on 460 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Wayfairer Travel Reviews

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 9th April 2024
Greg Howell
Wayfairer Travel 5 star review on 5th April 2024
Matthew
Wayfairer Travel 5 star review on 5th April 2024
M.H.S.
Wayfairer Travel 5 star review on 3rd April 2024
Julian Garbett
Wayfairer Travel 5 star review on 26th March 2024
Anonymous
Wayfairer Travel 5 star review on 14th March 2024
Anonymous
Wayfairer Travel 5 star review on 4th March 2024
Julian Turnbull
385
Anonymous
Anonymous  // 01/01/2019
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Chris Harper-Dukes
Verified Buyer
“Wayfairer organised our 19-day safari experience and we had an amazing time!! Rwanda - Kigali, Gorilla Trekking in Uganda, safari in Ruaha National Park,Tanzania (including a sunrise hot air balloon trip), safari in Nyerere National Park Tanzania and a super relaxing time at the end on Mafia Island. This was the first time we have used Wayfairer, and I’m sure won't be the last. We'd done some research beforehand and originally approached 3 travel companies to come up with an itinerary and quote for our trip. I can honestly say that Maggie - our consultant at Wayfairer - was the only one who really listened to what we wanted to achieve and importantly our budget. Maggie quickly came back with an excellent itinerary, of course, this chopped and changed a bit as we refined the details, but nothing was too much trouble. For the Uganda leg, Maggie encouraged us to book the Gorilla “habituation” experience, which was a great call, as we were able to spend much more time with these magnificent animals. All the accommodations, drivers on the ground, guides etc that Wayfairer organised were excellent and the whole trip went off without a single hitch. A great example was the “4 Gorilla’s Lodge” they recommended to stay in for our Gorilla trekking – it was super comfortable and literally a 5-minute drive from the Bwindi National Park HQ, where the treks start. A real positive compared to others we met who had stayed in lodges well over an hour’s drive away! We really liked the online multi-media itinerary that Wayfairer put together and it was great to share this with friends and family before we went. Once the itinerary was finalised and booked, the incredibly useful and helpful Wayfairer concierge service kicks in, providing all the information (visa requirement, vaccines etc) you need to ensure a smooth problem free trip. For our contact – “Toon” - no question was too small and they were always promptly answered. We had such a great time on this trip, that after the gorillas and safari, we felt compelled to send email updates and photos to Maggie and Toon – never done this with any other travel company! A great trip, super well organised – well done Wayfairer! Where to next?”
Wayfairer Travel 5 star review on 8th November 2023 Wayfairer Travel 5 star review on 8th November 2023 Wayfairer Travel 5 star review on 8th November 2023
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Robin
Verified Reviewer
“Thinking about going on a safari planned through Wayfairer? Stop thinking and just do it. You will be so glad you did! Eleanor planned our trip to Kenya and it was seamless in every way. She was patient and encouraging as we waded through our options and changed our minds a time or two. Our hotels, lodges, guides, and drivers were all top notch. Thea, our concierge, guided us through details and checked in with us every few days while we were on safari. I would recommend them to anyone wanting to go on a safari.”
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John Walker
Verified Buyer
“From the beginning when I contacted Wayfairer about a safari until the end of a totally mind-blowing experience, I received excellent service throughout. I would have no hesitation in recommending the team at Wayfairer to guide you through the process from start to finish and create a perfect experience for you.”
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Alberto Trapassi
Verified Buyer
“Best Travel agency Ever. We chose Wayfairer for our trip to Kenya. Since the beginning Eleanor has been very kind, she organized our tour fitting in our tight schedule. Ruth, our private concierge helped us with the visa process and she has been 100% pending on our trip. We have a super VIP experience thanks to her. 100% recommended , I will definitively will choose Wayfairer Traver for my next trip.”
Wayfairer Travel 5 star review on 2nd November 2023 Wayfairer Travel 5 star review on 2nd November 2023 Wayfairer Travel 5 star review on 2nd November 2023 Wayfairer Travel 5 star review on 2nd November 2023 Wayfairer Travel 5 star review on 2nd November 2023 Wayfairer Travel 5 star review on 2nd November 2023 Wayfairer Travel 5 star review on 2nd November 2023 Wayfairer Travel 5 star review on 2nd November 2023
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M & G
Unverified Reviewer
“We chose Wayfairer to assist with planning our first trip to Africa and enjoy several "bucket list" explorations for our 40th anniversary. They booked very comfortable places for us to stay in Zimbabwe and Mozambique: Bayete Guest Lodge, Chilo Gorge, and Santorini Mozambique. All were friendly, clean and offered excellent meals, with even some special anniversary giftings of food and drinks! The assistance with setting up many air and ground connections was a major piece which the Wayfairer staff took on and we are so grateful for their expertise which allowed us to have more relaxing travel experiences.”
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Anonymous
Verified Reviewer
“They made our honeymoon exceptionally special, with surprises throughout, and excellent support both before and while we were away.”
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LP6
Verified Reviewer
“Excellent support with devising our amazing trip and very efficient back up as our holiday approaches. We were very happy with both Selati safari lodge in Sabi Sabi and the And beyond lodge in Mozambique. This was a very special trip and we were made to feel so looked after at both accommodations.”
Helpful Report
Nigel Turvey
Verified Buyer
“All the arrangements worked well and the variety of places, people and activities made it one of the best holidays we have taken. All the guides were both knowledgeable and extremely helpful throughout. Being transported via boats, rail, ox cart, cyclos as well as cars and planes brought variety and all worked well. Whilst we were told that the overnight train would be basic, it was clean and comfortable and a great way to travel between Hanoi and Hue, we really enjoyed it. All the hotels were great including the homestay which was made quite special by all the work that the host put into our stay. A particular highlight was the cruise down the Mekong where the range of visits and service on the boat were outstanding along with the lectures onboard. Finally, it's certainly a food place and there was never a problem with vegetarian food for my wife - we both ate too much and now need to lose a bit of weight before Christmas. Wayfairer, and our concierge June, did a great job of organisation.”
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Brenda Brennan
Verified Reviewer
“Our group had a wonderful experience in Ecuador with Wayfairer. The guides were very helpful and knowledgeable. We were very well looked after during every excursion, during every transfer, from the moment we arrived until our departure. The trip was well organized to suit our interests and capabilities. We did not need any extra assistance during our trip but we were provided with proper contact information in case of emergency. The trip was well worth the price!”
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Ann
Verified Reviewer
“I have used Wayfairer before and so had no hesitation in coming back to them for our trip to southern tanzania. Everything was arranged quickly and efficiently and the holiday was as wonderful as I was expecting. We visited Ruaha and Nyerere national parks and Mafia island, so nine flights in total from Heathrow to coordinate. It all went smoothly and I can thoroughly recommend the company based on both my holidays booked through them. Thanks to Maggie and Chanelle for all their work. I look forward to my next trip🤞🤞!”
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Frances
Verified Reviewer
“Wayfairer Travel planned the BEST vacation of my life in Africa! From departure and throughout the whole trip it was first class, flawlessly executed and perfect. The travel consultant was professional, friendly and listened to every detail, a quick check-in by them when I was on vacation was greatly appreciated and they were available to me 24/7 if I ever had an issue or questions (I didn't). Their follow-up after the vacation was great and I have told all my family and friends how great they are and that when planning to holiday, they are the only ones to go to!”
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Danuta
Verified Reviewer
“First of all excellent contact with travel specialist ( we set our trip to Kilimajaro and Tanzania plan with Amelia). Everything was perfectly planned, there were no problems during our trip. Hotels and local service at highest level, spacialist from the conciergie nswered all our duobts and kept in touch with us during our stay. There were no problems with the fact taht we are from another country, we arranged vereything by email.”
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PJ Schabacker
Unverified Reviewer
“I chose Wayfairer based on online reviews and am very glad I did. I am a female solo traveler and never felt unsafe. There were some travel issues, delayed and rescheduled flights that changed arrival time, and they kept track of me by phone and chat to be sure I was met by my guide. They provided all the activities I signed up for, and a few more as well. The local company, Speke Uganda Holidays, was also wonderful in providing transportation and guides. I was able to do both the Gorilla habituation (magnificent!), and Chimpanzee habituation. All the guides were very knowledgeable and passionate about their jobs. No hesitation in recommending Wayfairer!”
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Anonymous
Unverified Reviewer
“Vincent is the best host ever!”
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Liesbeth Blom
Verified Buyer
“Josh, who put together our trip, listened carefully to our requirements and wishes and was very knowledgeable about the camps and conditions in our destination. He came up with good tips and suggestions. This gave me confidence and made me choose Wayfairer over other operators. We wanted to leave within days and this was quickly arranged., no problem. The trip was exactly as had been described to us.”
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Mitch
Verified Reviewer
“We used Wayfairer for our Safari Honeymoon to Tanzania and Kenya, finished off with some time on the beach in Zanzibar. The travel agent that helped tailor our trip (Jess Tyers) was very knowledgeable and fully listened to our feedback as we tailored our trip. In the end, our trip was incredible. I'd also like to thank Chanelle from the Wayfairer's concierge service for her attentiveness before, during and after our trip. The trip itself was a lot more expensive that what we typically go for but we're certainly glad we picked Wayfairer!”
Helpful Report
Julia Addlestone
Verified Buyer
“Just back from a wonderful holiday in Japan . A big thank you to all at Wayfairer for putting together a perfect trip . A fantastic combination of city and countryside , culture and fun with excellent accommodation in great locations. Would recommend without reservation.”
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Jordan Willingham
Unverified Reviewer
“Our trip with Wayfairer Travel consisted of Gorilla Trekking in Uganda, Safari in Kenya and beach stay in Zanzibar. We could not fault anything on our trip, it was amazing down to every last detail. We dealt with Maggie, Toon & June and they couldn’t do enough to help us before, during and after the trip. The made our dream trip a reality. Would defiantly recommend using Wayfairer Travel and we are planning our next trip with the team already”
Helpful Report
Dear Jordan, Thank you for leaving a lovely review. We are thrilled that you had an wonderful trip to Uganda, Kenya and Zanzibar and enjoyed the incredible gorilla trekking and all the other amazing experiences throughout your trip. We are so pleased to hear you had a great experince with the Wayfairer Team, especially Maggie, Toon and June and we look forward to working with you again in the future. The Wayfairer Team
Lana Arnold
Verified Buyer
“From the start of planning our tailor made Safari, to the very end of our epic adventure, everything went as planned! Shuttles were there to pick us up at 1:45 am, the accommodations were just as presented, the detailed itinerary laid out every contact and schedule. Thank you Josh and Toon for making our trip so easy and amazing, and even more than we could have ever imagined!”
Wayfairer Travel 5 star review on 19th October 2023 Wayfairer Travel 5 star review on 19th October 2023
Helpful Report
Dear Lana, Thank you for you for your wonderful review. We are delighted that you had a fantastic safari and enjoyed all the destinations you visited. We are so pleased that you had a great experience with the Wayfairer Team, especially Josh and Toon and we look forward to working with you again in the future. The Wayfairer Team
Anita Brewer
Verified Buyer
“Trip far exceeded our expectations, every detail was planned perfectly.”
Helpful Report
Dear Anita, Thank you for leaving a great review, we are delighted to hear that you enjoyed your trip and had a wonderful experience with the Wayfairer team. We look forward to working with you again in the future. The Wayfairer Team
Wayfairer Travel is rated 5.0 based on 460 reviews
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