Waterside Breaks Ltd Reviews

Name: Waterside Breaks Ltd
Address: Waterside Breaks Ltd47, Station Road, Aldershot
Rating: 4.85

4.9 Rating 1,376 Reviews

100 %

of reviewers recommend Waterside Breaks Ltd

4.9

Based on 1,376 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Waterside Breaks Ltd:

Waterside Breaks - Wide choice of holiday cottages & lodges by water across the UK

Visit Website

Phone:

01252 339020

Email:

holidays@watersidebreaks.com

Location:

Waterside Breaks Ltd47, Station Road
Aldershot
GU11 1BA

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Waterside Breaks Ltd 3 star review on 1st January 2022

Anonymous

Anonymous // 01/01/2019

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“Very friendly, helpful and efficient. All good - so far!”

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“Friendly and efficient booker”

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“Had a phone call same day which was a sunday,very helpful,I booked straightaway.”

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“Excellent communication; very professional service. Thank you”

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“Very friendly and helpful adviser on the phone. Your booking process seems very efficient, can't wait for the holiday!”

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“The gentleman who took our booking was excellent. Very friendly and helpful. I was however disappointed that the villa I wanted with hot tub which was advertised was not available when booking. Also my husbands name was spelt wrong on booking. It is spelt Roger not Rodger. This is a very minor thing and not a complaint and happens all the time. Can you confirm how many hand and bath towels available at villa please? We are really looking forward to our holiday”

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“Excellent customer service, everything explained so no surprises on arrival cottage was excellent”

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“Very professional and friendly when making first enquiry. Extremely helpful when booking holiday. Excellent customer service. Looking forward to our holiday. Thank you.”

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“booked waterside breaks over the phone. everything straight forward. staff very pleasant. have used waterside breaks before and found the whole experience from beginning to end very enjoyable.”

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“very straightforward, helpful staff made it a nice and easy transaction.”

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“Quick, easy, efficient and friendly. A first class service.”

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“Booking with Waterside Breaks was a revelation. Charlotte Collier was pleasant, helpful and full of really good ideas and suggestions. We really aren't used to great customer service in this country but Charlotte could teach everyone in this profession just how it should be done. Outstanding!”

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“Quick and easy to enquirer. Got back to next morning and I booked. Simple”

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“Website good and gives clear details. Response next day to enquiry as friendly and helpful staff.”

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“The web site was clear and user friendly, a simple booking form to fill in and as promised received contact within 24 hours where everything was explained to me and deposit taken. I was very happy with service.”

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“Tim was prompt at answering my queries and booking was hassle free.”

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“I found Tim andAnnabell very helpful on finding a holiday cottage and would use Waterside breaks again thank you”

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“The booking experience was very efficient. I made the initial reservation online late one evening, and had a phone call before 9.30am the next morning to sort out a few details and take my credit card details. Friendly, efficient and quick - perfect!”

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“They were really helpful giving us many options and sorting out to a successful ending even when a mistake was made on the website. All staff were very good and helpful.”

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“Very fast response to booking, extremely helpful and informative. Now looking forward to our first holiday on The Broads.”

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Waterside Breaks Ltd is rated 4.9 based on 1,376 reviews