Waterside Breaks Ltd Reviews

Name: Waterside Breaks Ltd
Address: Waterside Breaks Ltd47, Station Road, Aldershot
Rating: 4.85

4.9 Rating 1,367 Reviews

100 %

of reviewers recommend Waterside Breaks Ltd

4.9

Based on 1,367 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Waterside Breaks Ltd:

Waterside Breaks - Wide choice of holiday cottages & lodges by water across the UK

Visit Website

Phone:

01252 339020

Email:

holidays@watersidebreaks.com

Location:

Waterside Breaks Ltd47, Station Road
Aldershot
GU11 1BA

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Waterside Breaks Ltd 5 star review on 10th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very straightforward, helpful staff made it a nice and easy transaction.”

Helpful Report

“Quick, easy, efficient and friendly. A first class service.”

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“Booking with Waterside Breaks was a revelation. Charlotte Collier was pleasant, helpful and full of really good ideas and suggestions. We really aren't used to great customer service in this country but Charlotte could teach everyone in this profession just how it should be done. Outstanding!”

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“Quick and easy to enquirer. Got back to next morning and I booked. Simple”

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“Website good and gives clear details. Response next day to enquiry as friendly and helpful staff.”

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“The web site was clear and user friendly, a simple booking form to fill in and as promised received contact within 24 hours where everything was explained to me and deposit taken. I was very happy with service.”

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“Tim was prompt at answering my queries and booking was hassle free.”

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“I found Tim andAnnabell very helpful on finding a holiday cottage and would use Waterside breaks again thank you”

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“The booking experience was very efficient. I made the initial reservation online late one evening, and had a phone call before 9.30am the next morning to sort out a few details and take my credit card details. Friendly, efficient and quick - perfect!”

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“They were really helpful giving us many options and sorting out to a successful ending even when a mistake was made on the website. All staff were very good and helpful.”

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“Very fast response to booking, extremely helpful and informative. Now looking forward to our first holiday on The Broads.”

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“Very helpful and friendly”

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“The service received from time of booking to confirmation was excellent, thank you to all concerned.”

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Thank you for your kind review! Have a great holiday :)

“Extraordinarily helpful and willingness to do what ever it took to help find a cottage we like and ensure the payment process clear. Really nice people. Its what you'd expect if you talked to the reception staff at the Ritz in London”

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Thank you for your kind review, I will let the others know! :)

“Very polite and helpful. Retuned call quickly with several options to suit our needs.”

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Thank you Mrs Haldane, we wish you lovely holiday

“Found the site very good and speaking to them I found them very helpful”

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“I found the Waterbreaks website a little confusing when it came to checking availability. When I phoned Annabel was very helpful and gave me all the info I needed to help with the booking. She even managed to find me the right configuration of accommodation which initially didn't seem to be available. Shortly afterwards I have Anice email from Hazel to confirm the details.”

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“Annabel was polite helpful and very good at communicating I felt at ease with discussing our requirements had to check dates with my parents and it was no inconveinance at all very pleased”

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“Used previously. Excellent service on both occasions.”

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“thank you for a very prompt and efficent response to my booking request. Very easy tranaction with helpful staff. Looking forward to seeing the property in June 2014”

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Waterside Breaks Ltd is rated 4.9 based on 1,367 reviews