Waterside Breaks Ltd Reviews

Name: Waterside Breaks Ltd
Address: Waterside Breaks Ltd47, Station Road, Aldershot
Rating: 4.85

4.9 Rating 1,371 Reviews

100 %

of reviewers recommend Waterside Breaks Ltd

4.9

Based on 1,371 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Waterside Breaks Ltd:

Waterside Breaks - Wide choice of holiday cottages & lodges by water across the UK

Visit Website

Phone:

01252 339020

Email:

holidays@watersidebreaks.com

Location:

Waterside Breaks Ltd47, Station Road
Aldershot
GU11 1BA

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Waterside Breaks Ltd 3 star review on 1st January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely and clean lodge on our arrival, with a welcome package for refreshments which was very thoughtful. We loved the fact that it has a view onto the water and it was spacious. The staff was very professional and courteous, responding to our requests very promptly. We would return to the same lodge for our next holiday on the broads. Just a few drawbacks on the lodge itself: 1) Water pressure was weak hence the showers took an age to have daily. The house could do with a better water pump for the showers. 2) Toilet tissues: please provide 3-ply rolls as it is false economy to have 1-ply toilet paper rolls as people would just use 3 times as much! 3) Cooking appliances: we couldn't read the symbols on the oven control dials as they were mostly faded. Maybe it's time for a replacement or at least please provide the appliance manual so guests would see which is which.”

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“Third time booked short break with this company very Efficient + very Helpful +easy booking system+ cleanliness +fully equipped properties would highly recommend”

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“We have just returned home from a 7 night fishing holiday in the beautiful Dinky Daze, the lodge is wonderful, with everything we needed for a lovely break. The fishing direct from the decked garden was also very good. Tina and the team were on hand for any queries or issues and they ensured that our holiday was totally stress free. Thank you for such a relaxing week and we will certainly be back 😊”

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“Hello, The staff were very helpful, got us nicely sorted out with our needs, a good response to all we asked help with, thank you all. Pauline Morgan”

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“Great service and price”

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“excellent service thanks”

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“We absolutely loved our stay in Amazons houseboat. Our hosts were first class Stephen was particularly helpful, friendly and made our stay so much better. Hired a boat, saw the otter, heard a cuckoo and had a great lunch at the Locks. Spent everyday fishing by our accommodation and it was awesome, best perceived caught by us. Thanks for an amazing trip.”

Waterside Breaks Ltd 5 star review on 10th July 2025

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“Excellent service, great properties. Helpful staff.”

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“all good , clean , good standard of decor etc.”

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“Amazing break in a lovely Shepard’s hut. Everything was clean and we had everything we needed. The location was beautiful and very quiet. We will definitely return.”

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“Booked over the phone with Watersude breaks for our 8th visit to the broads and gentleman very friendly and helpful”

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“Found the website confusing as to what exactly was being booked and facilities, couldn’t really filter out many options.”

Helpful Report

Thank you for your feedback. We are sorry to hear that you found our website confusing, we do offer a variety of filters on our searches but are always keen to improve - it would be really appreciated if you could email us: holidays@watersidebreaks.com with the information on which filters would have been useful for helping you to find your perfect holiday. Best wishes Abbie

“Fishermans Lodge, Stretton Sugwas, Herefordshire - Quite frankly is dirty and in a very poor state of repair and the owners seemingly, could not care less - would not recommend this property to anyone. On arrival, we had to wash most of the kitchenware, few photo's attached, as it was quite frankly disgusting. There was a thick layer of dust on the stereo, clumps of hair floating in the hot tub, the plastic boarded patio area was so unlevel it was unsafe to walk on, and when my husband fell on his way to car when we left 3 days early, the owners intimation was that we were lying, and they would check their video footage! Sadly due to such a terrible experience, we would not use Waterside Breaks again, as this property was flagged up to all these faults on Trip advisor a year ago, seemingly nothing has changed since then tho - only wish I had seen this before we went!!”

Helpful Report

Thank you for your review and email regarding your stay, we were sorry to hear that your holiday fell below your expectations. I can confirm that following your points, the owners have inspected the property to rectify the issues raised and undertake a small refurb, with updated photos taken and posted online. A partial refund was also actioned by the owner. Kind Regards, Abbie

“I am a retired coach operator taking up to 500 passengers a week on European and uk Holidays. I recently booked a holiday with waterways Holidays after searching the Internet doing my head in not being able to speak to anyone on the phone i made one call extremely helpful pleasant staff they got the property i wanted at a very competitive price bring back the old days its not worth spoiling a family holiday especially what we have just been through last two years.”

Helpful Report

“I had a good weekend escape at SpringWood Fishery Lodge, the place is lovely and I would recommend it. One of the downsides was that the lodge hadn't been properly checked before our arrival, as there was an opened bottle of Actimel in the freezer. We even had an unwanted guest🐀🐁🐭🐹 at the property who kept us company while we were watching movies, kept us awake at night by trying to get into our bags hoping to come home with us. He also left several little gifts for us (aka droppings💩💩💩💩💩) in the kitchen units and on the sofa.🐀🐁🐭🐀🐁🐭🐀🐁🐭🐀🐁🐭🐀🐁🐭🐀🐁🐭🐀🐁🐭🐀🐁🐭🐀🐁🐭🐹🐹🐹🐹🐹🐹🐨”

Helpful Report

Thank you for your review. We were pleased that you enjoyed your stay at Spring Heath Lodge and that you would recommend it to others. As a quiet countryside location, we do understand that very occasionally the local wildlife like to drop by but I am pleased to report that this is very rare and was remedied as soon as the owners were made aware of this little 'extra guest' from reading your review. We hope that you may choose to stay at Spring Heath once again and the owners look forward to welcoming you back before too long.

“Lady on the phone was very helpful.”

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“We have only just made the booking but the process was very easy and the gentleman I spoke to on the telephone was extremely polite and helpful.”

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“Very helpful on the telephone during booking.”

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“Very prompt response from Annabel, initially answering my emails and then following up with a call to confirm booking. Keep up the good work!”

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“So far. But it's a bit too soon isn't it??!!”

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Waterside Breaks Ltd is rated 4.9 based on 1,371 reviews