“Bought 2 small bags (chicken and duck) for our two dogs. One terrier and one sighthound. Both went crazy for this for the first two days, but then our sighthound got a bad belly and stopped eating. She may have a bug, but I think unfortunately this was due to the food. Our terrier loved it and his belly has been fine. I'd recommend trying and seeing what your pup thinks!”
“Service was great etc I can’t fault that, unfortunately my very fussy chi turned her nose up at the food, even when I added water she refused to eat it. Such a shame I had high hopes she might like it.”
Posted 6 months ago
Thank you for your feedback Alison.
We know some dogs can take a while to convert to a new food, maybe your fussy chi will change their mind...
“I love the packaging and the quality of the food.
I’m disappointed with the high cost of postage which is definitely above average cost. For this reason I won’t be ordering again.”
Posted 8 months ago
Hi Jenny, thanks for your comment. We'd like to offer free delivery on every order but the cost of using a decent next day door to door delivery service like DPD is not something we can absorb all the time. The standard DPD charge including fuel tax and VAT is more than the £5.95 we charge for smaller orders. We discussed a lot (!) where to put the cut off for free delivery as we knew that there would always be the odd customer who didn't feel a win win. Bear in mind over £39 and we pay the delivery! Many thanks