VUDU Performance Reviews

Name: VUDU Performance
Address: Normanton Industrial Estate, Unit 14 Beckbridge Road, Normanton Industrial Estate, Unit 14 Beckbridge Road, Normanton
Rating: 4.65

4.7 Rating 1,168 Reviews

91 %

of reviewers recommend VUDU Performance

4.7

Based on 1,168 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

+44 1924 228042

Location:

Normanton Industrial Estate, Unit 14 Beckbridge Road,
Normanton Industrial Estate, Unit 14 Beckbridge Road
Normanton
WF6 1TE

VUDU Performance 5 star review on 25th May 2026

J Pardo

VUDU Performance 5 star review on 21st September 2025

H Rockey

D Squibb

125

Anonymous

Anonymous // 01/01/2019

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“I am a disappointed customer. Item was delivered as photo evidence taken by courier but parcel was missing when I arrived home. Courier acknowledged my complaint but no response after numerous emails to Vudu. 🥺”

Helpful Report

Posted 2 years ago

Hi Julie, We are terribly sorry you did not experience our usual 5* service. We're experiencing some staff shortages currently which has meant our response time has not been up to our usual standards. I believe your issue has now been resolved and that you have received a full refund. Should you need to contact us about this again, please don't hesitate to do so!

Posted 2 years ago

“booked in for a ECU and TCU stage 1 very happy with the outcome car drives brilliant and the power delivery is fantastic big thanks to the lads in the garage I’m more than happy with the car 👍🏻”

VUDU Performance 5 star review on 20th February 2024

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Posted 2 years ago

Dear David, Thank you so much for your glowing five-star rating of VUDU Performance! We greatly appreciate your positive feedback. We are absolutely delighted to hear that you booked in for an ECU and TCU stage 1 and that you are more than happy with the outcome. It's fantastic to know that your car is now driving brilliantly and that the power delivery is exceptional. We will make sure to pass on your kind words to our team of lads in the garage who worked on your vehicle!

Posted 2 years ago

“Fantastic quality. Definitely ordering again!”

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Posted 2 years ago

Dear Luca, Thank you so much for your amazing 5-star rating of VUDU Performance! We truly appreciate your support and are thrilled to hear that you found our service to be fantastic in quality. Your kind feedback encourages us to continue delivering top-notch performance to our valued customers like yourself.

Posted 2 years ago

“Nick and the team are always very quick to respond to any queries, first class customer service and first class products. Vudu Performance come highly recommended!”

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Posted 2 years ago

Thank you for giving VUDU Performance a fantastic 5-star rating! We truly appreciate your kind words and your loyalty as a customer. Thank you for recommending VUDU Performance!

Posted 2 years ago

“Great company. Dispatch time and delivery is quick. Any email sent is replied to in great time and any telephone call is always polite professional and information given is excellent. 90% of my purchases for my vehicle are from Vudu.”

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Posted 2 years ago

Dear Zania, Thank you so much for your raving 5-star review of VUDU Performance! We are thrilled to hear that you had such a positive experience with our company. Your feedback is incredibly valuable to us, and we greatly appreciate your kind words!

Posted 2 years ago

“Excellent service and customer support. And a lucky day at French Customs as the package passed through without surcharges! Must have been a good lunch.”

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Posted 2 years ago

Dear David ,Thank you so much for taking the time to leave us a 5-star rating for VUDU Performance! We truly appreciate your support and are thrilled to hear that you have had an excellent experience with our service and customer support!

Posted 2 years ago

“Nick, Callum and the team offer advice,expertise and a first class service. Highly recommended.”

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Posted 2 years ago

Dear Michael, Thank you so much for giving VUDU Performance a stellar 5-star rating! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with us. Your kind words mean a lot to us and serve as motivation for us to keep delivering exceptional service. At VUDU Performance, we strive to offer our valued customers like you nothing less than the best. Our team, comprised of individuals like Nick, Callum, and many others, are dedicated to providing top-notch advice, expertise, and a first-class service. Your recommendation of our services is highly valued and we are grateful for it. We are fortunate to have loyal customers like you and are committed to continuously exceeding your expectations. Once again, thank you for your continued support. We look forward to serving you again in the future. Best regards, VUDU Performance

Posted 2 years ago

“Very happy with the service I got at vudu performance. Had an issue with the home tool that was quickly sorted out at HQ.”

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Posted 2 years ago

Dear Martin,Thank you so much for taking the time to give VUDU Performance a 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a positive experience with our service. We're glad to know that we were able to quickly resolve the issue with your home tool at our headquarters. Providing excellent customer service is our top priority, and we're delighted that we could meet your expectations. Thank you once again for choosing VUDU Performance and for sharing your feedback. We look forward to serving you again in the future! Best regards, Nick

Posted 2 years ago

“Exhaust fitted perfectly sounds great excellent value for money VUDU very helpful”

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Posted 2 years ago

Dear Darren,Thank you so much for giving VUDU Performance a 5-star rating! We appreciate your kind words and are thrilled to hear that the exhaust fitted perfectly and sounds great. We take pride in offering excellent value for money and it's wonderful to know that you are satisfied with your purchase. Our team at VUDU is always here to assist you, so feel free to reach out if you need any further assistance. Thanks again for your positive feedback! Best regards, Nick

Posted 2 years ago

“They made me to pay an extra 25 pounds. It was there fault with the calculation.”

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Posted 2 years ago

Dear Morné, Thank you so much for taking the time to share your feedback and experiences with VUDU Performance. We genuinely appreciate customers like you who let us know about their interactions with our service. I'm afraid when it comes to international shipping, sometimes estimated shipping quotes are incorrect. We cannot keep every individual item in stock, so therefore we can only measure the items to then book in with our couriers upon their arrival. This is why we quote the shipping as estimated, but we try to get as close as possible based on previous dispatches. We value your input and would love to learn more about how we can improve and prevent similar occurrences in the future. Please let us know any suggestions or steps we can take to rectify the situation and make things better for you. Your satisfaction is our utmost priority, and we want to ensure that your experience with VUDU Performance exceeds your expectations. Thank you again for bringing this matter to our attention, and we look forward to hearing from you soon. Warm regards, Nick

Posted 2 years ago

“I ordered a few bits off them and I received them within a few days great service.”

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Posted 2 years ago

Dear Freddie,Thank you so much for taking the time to rate VUDU Performance with 5 stars! We truly appreciate your positive feedback and are thrilled to hear that you received your order within just a few days. Providing great service is our top priority, and we are glad that we were able to meet your expectations. Should you have any further needs or inquiries, please do not hesitate to reach out to us. We look forward to serving you again in the future! Best regards, Nick

Posted 2 years ago

“Brilliant service, my go to place for any parts I need for my fiesta st180. Very friendly, great pricing and super fast delivery. Highly recommend”

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Posted 2 years ago

Dear Jason,Thank you so much for your fantastic 5-star rating of VUDU Performance! We are delighted to have provided you with a brilliant service and to be your go-to place for any parts you need for your Fiesta ST180. It's our utmost pleasure to always offer friendly customer support, great pricing, and lightning-fast delivery. Your loyalty as a customer means the world to us, and we sincerely appreciate your continued support. Should you ever require any assistance or have any inquiries, please don't hesitate to reach out to us. We are always here to help! Thank you again for your kind words and your high recommendation. We look forward to serving your automotive needs for many more stellar experiences in the future. Best regards, Nick

Posted 2 years ago

“ITG induction kit ITG intake hose VUDU short shifter What prompted me to buy from VUDU, how all products are designed for and tested on their motorsport team for the FiST. Gives real confidence in the product. 2.5 hours for a novice to install it, following AET motorsport youtube videos. For the brand, it would be useful if written instructions were provided but whatever. Very happy with the quality of all products. Lovely feel to the short shift action.”

VUDU Performance 5 star review on 20th January 2024

Helpful Report

Posted 2 years ago

Thank you so much for your incredible 5-star rating of VUDU Performance. We greatly appreciate your support and feedback. We are thrilled to hear that you are satisfied with your ITG induction kit, ITG intake hose, and VUDU short shifter. We completely understand your suggestion regarding the written instructions, and we will definitely take that into consideration for future improvements. Nonetheless, we are glad that you found the YouTube videos helpful in assisting you with the installation process. Should you have any further questions or need any assistance in the future, please don't hesitate to reach out to us.

Posted 2 years ago

“Really good customer service!”

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Posted 2 years ago

Thank you so much, Joseph, for your outstanding 5-star rating of VUDU Performance! We greatly appreciate your positive feedback. It's wonderful to hear that you experienced really good customer service while using our platform. We'll continue to strive for excellence in providing you the best streaming experience possible. Thank you for choosing VUDU!

Posted 2 years ago

“Great customer service and product is great. I was slightly disappointed that I wasn't made aware that when you state the level of petrol your car currently holds, VUDU without asking, create your map based on this fuel. I currently have 99ron in my vehicle but might, in an emergency, have to use a lesser-grade petrol. I asked VUDU if I could have a lesser-graded fuel map but they said it was an additional charge of £80. A shame I wasn't given the option of what grade fuel map I wanted. Yes, they give you a form to fill in but it asks 'Fuel currently in car (Octane & Brand):' To me, this is asking about your current fuel in the car and not asking what fuel leveled map you'd prefer. Misleading.”

Helpful Report

Posted 2 years ago

Hi Jack, thank you for taking the time to leave us a review. As you say, our calibrator only follows the software request form you completed, which is why we request the form to be completed when sending through your file. You have requested 99 RON fuel, as that's what is in the vehicle currently, so obviously we must follow the request form to keep your car running smoothly with the fuel in the vehicle. The price of £78 for a second map on your tuning tool may seem excessive but in context, a new remap file has a cost of £399 to customers, so to charge just £78 for a whole new calibration seems reasonable in our eyes. Should you need any further assistance on this, please feel free to get in touch!

Posted 2 years ago

“Excellent service ordered parts while Christmas hols were on and parts were sent out very quickly when back working”

Helpful Report

Posted 2 years ago

Thank you so much for awarding VUDU Performance with a fantastic 5-star rating! We are thrilled to hear that you had such a positive experience with our service. We greatly appreciate your kind words and feedback. Our team always strives to provide excellent service and ensure that our customers are satisfied. It means a lot to us to know that we were able to meet your expectations. We understand how important it is to have your parts delivered promptly, even during the Christmas holidays. We are glad that we were able to accommodate your needs and swiftly send out the parts as soon as we were back up and running.

Posted 2 years ago

“The lads there we're great, fitted an ITG maxogen induction to my 300+bhp Focus ST mk3.5, cheeky bov fitted too...wasn't a long job & kept me fueled with chocolate & tea 🤣 10/10 service”

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Posted 2 years ago

Thank you so much for your fantastic 5-star rating of our VUDU Performance! We sincerely appreciate your support and are thrilled to hear that you had such a positive experience with us. Your satisfaction means the world to us, and we're grateful for your continuous support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your kind words and for choosing VUDU Performance!

Posted 2 years ago

“Stood around for an hour - but had a chat ( and didn't get to scrounge a coffee.... ) Eventually got my exhaust system and half the hangers I needed to fit it. VW sourced the other parts required, still to get it fitted. Tried to sell me a Saker.... LoL”

Helpful Report

Posted 2 years ago

Thank you for the 5 star rating of VUDU Performance, Duncan! We are so glad that you were able to find the parts you needed. And we're sorry that you had to wait for an hour, it sounds like you caught the team at a very busy time. We hope you can get your exhaust system fitted soon, and next time, we'll make sure to provide you with some coffee!

Posted 2 years ago

“Very happy with my purchases from vudu performance delivered very fast and excellent quality and service would highly recommend and will b definitely ordering more for my car”

VUDU Performance 5 star review on 26th December 2023

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Posted 2 years ago

Thank you so much for your 5 star rating of VUDU Performance, Dave - we appreciate the kind words. It's great to hear that you're very happy with your purchases from us. We take pride in providing quality and service that truly exceed expectations, and we're delighted that you'd recommend us to others. We look forward to you placing more orders with us soon!

Posted 2 years ago

“Spot on I'll always use vudu”

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Posted 2 years ago

Thank you so much, Mark, for the fantastic 5-star rating for VUDU Performance. We really appreciate your loyalty! Spot on - we look forward to having you as a VUDU customer always!

Posted 2 years ago

VUDU Performance is rated 4.7 based on 1,168 reviews