“Ordered over a .month ago some window film. Failed delivery twice from APC. Requested to re-deliver which I confirmed with APC and your company by e-mail and no delivery arrived on the scheduled day. Had to contact APC again who then told me that they have sent the order back to you!! Despite several e-mails and no response I have still not received the window film. Will give you to end of week to fix this before taking it up with trading standards. You have effectively stolen my money and made no arrangements to deliver my goods. Terrible customer service and would never use or recomend you again.”
Hello Damien,
Sorry to hear you have had issues with one of our couriers services.
Hopefully this is not a reflection on our services, as I personally made sure that your film was delivered and kept in contact with you throughout, of which you thanked me for.
Kind regards,
Liza
“Once I had worked out how to do it and managed to seperate the clear film from the black by scrunching it a little and using long finger nails, it was a breeze to put on - I used ready mixed soapy spray.
The overall effect of the blackout was very successful, and I used it while we wait for our blackout curtains to go up.
I also used some on a shed window on the inside so people can't look in.”
Hello Sarah,
Huge thanks for another 5⭐⭐⭐⭐⭐ review.
We are thrilled that you are happy with your new window film 🏡 and that you were able to cover extra windows.
Kind regards,
Liza
“Absolutely brilliant. Easier than we thought to put on and would never know that it wasn’t Reeded glass. Company quick to deliver. Would order again.”
Hello Sharon,
Thank you for leaving a review.
We are thrilled that you are pleased with your order and look forward to you as a returning customer.
Kind Regards
Tracey
Hello Ken,
Thank you for leaving a review.
We are happy that you found our website easy to navigate and the many choices we have to offer at competitive prices.
Kind Regards
Tracey
“Very happ with the product. Delivery was quick and application was quite easy with correct instructions. The size was correct and fitted well.
Thank you!”
Hello Llkim,
Thank you for leaving a review and image.
WOW ! That looks lovely and great within your door.
We are pleased that you found the fitting instructions easy to follow and it has left you with a professional finish.
Kind Regards
Tracey
Hello John,
Thank you for leaving a review.
We are pleased that you found the fitting instructions easy to follow and it achieved the required finish.
Kind Regards
Tracey
“Lovely design made to measure. I should have ordered with black lettering though as you can't see my house name through the fristed door glass ! My fault, not theirs.”
Hello Carole,
Thank you for leaving a review.
We are pleased that you are happy with your bespoke sized order even though it wasn't what you expected.
Kind Regards
Tracey
Hello,
Thank you for leaving a review.
We are thrilled that you found your order easy to install and the effect has enhanced your home.
Thank you again for your kind recommendations.
Kind Regards
Tracey
Hello Neville,
Thank you for leaving a review.
We are pleased that you found the fitting instructions easy to follow so that it achieved the required effect.
Kind Regards
Tracey
“Purchased custom size and fits perfectly. Found instructions a bit confusing at first and fitting is easier than it sounds. Sent in well protected box.”
Hello Gordon,
Thank you for leaving a review.
We are pleased that you are happy with your order, we can appreciate that fitting can be tricky but if you follow the fitting instructions you shouldn't have any issues.
Kind Regards
Tracey
Hello Simon,
Thank you for leaving a review.
We are pleased that you are happy with your order and you found it easy to apply to achieve the desired effect.
Kind Regards
Tracey
Hello Shirley,
Thank you for leaving a review.
We are pleased that you found the fitting instructions easy to follow and you have achieved a professional finish.
Kind Regards
Tracey
“Very helpful company ,I gave them my window measurements and they told me the exact sizes I needed. The film needs 2 people to apply in my opinion to ensure it goes on smoothly, but it was great quality and looks fantastic”
“Does not work as a blackout window covering. Bought this for babies room. It does not stick to window, falls down after like 30 mins and it's not truly blackout. It's more brownish when light is behind it and some light does get through. Very disappointed as the website lead me to believe this would be a great product as a portable reusable blackout blind for a kids room. I'm sorry i bought it and wasted my money.”
Hello Cheryl
Thank you for your review.
We are so very sorry that you are unhappy with the Static Cling Blackout window film and that it hasn't met your expectations.
If the clear liner hasn't been removed from the film before fitting it this could cause it to peel away from the window. Although this doesn't explain why you are not getting total Blackout and light is getting through.
Please email us some photos showing the problems you are experiencing and we will investigate further to resolve.
Kind Regards
Lissa
