Hello Robyn,
Thank you for leaving a review and image.
WOW ! That looks fabulous and so professional.
We are pleased that you found the fitting process easier than expected.
Kind Regards
Tracey
Hello,
Thank you for leaving a review.
We are pleased that you are happy with your order and look forward to you as a retuning customer.
Kind Regards
Tracey
“Excellent communication all round from my initial enquiry and question to ordering and delivery.
The product seems to work well although I did manage to make hard work of it by trying to cover an odd shaped window on my first attempt. No fault with the product, just the 65 year old operative could have been better !”
Hello Paul,
Thank you for leaving a review.
We are thrilled that you are pleased with your order and even though you has a hiccup we are pleased the film has achieved the required effect.
Kind Regards
Tracey
“This product is very good and easy to use
The instructions supplied are clear and easy to get your head around it comes well packaged and I would recommend it
To anyone”
Hello Nicholas,
Thank you for leaving a review.
We are happy that you found the fitting instructions easy to follow and thank you again for you kind recommendations.
Kind Regards
Tracey
Hello Ann,
Thank you for leaving a review.
We are happy that you are pleased with your order and it has solved the problem of keeping your room cool.
Kind Regards
Tracey
“Just follow directions to apply. . As it says light still comes through.i have three windows in garage and goodbye net curtains. I would use this company again .Cut to size brilliant.”
Hello Marion,
Thank you for leaving a review.
We are pleased that you are happy with your choice and the effect it has had on your home.
Kind Regards
Tracey
“Brilliant product, delivered quickly and with clear instructions. I would have given five stars but for one thing. It took me longer to separate the film from it's backing than it took to put it up!. Perhaps you might consider separating the corner before sending it out to the customer,?”
Hello Miss C Wright,
Thank you for leaving a review.
We can appreciate how tricky the liner is to remove , hence the tip on stage 2 of the fitting instructions.
So pleased you are happy with your order.
Kind Regards
Tracey
“Fantastic, can't see through the film but let's in plenty of light, completely obscured what's inside and outside, easy to install.
Very pleased thanks”
Hello Jill,
Thank you for leaving a review.
We are pleased that you are happy with your order and the effect it has had on your home.
Kind Regards
Tracey
“An excellent and relatively cheap product. Follow the instructions carefully and you will not be disappointed. Professional and very helpful sales people.”
Hello W. Miller,
Thank you for leaving a review.
We are pleased that you are happy with your order.
We are proud of our customer service and are always here to help with any questions or queries you may have.
Kind Regards
Tracey
Hello Sharon,
Thank you for leaving a review.
We are pleased that you found your order easy to apply and thank you for your kind recommendations.
Kind Regards
Tracey
“Great product - just what I needed for a section of my greenhouse adjacent to the neighbours. Easy to apply with the tool provided, and created the perfect amount of privacy. Would highly recommend.”
Hello Julie,
Thank you for leaving a review and images.
WOW !! This looks brilliant and very effective.
Thank you again for your kind recommendations.
Kind Regards
Tracey
Hello Catherine,
Thank you for leaving a review.
We are thrilled that you are happy with the quality of your order and the service we provided.
Kind Regards
Tracey
“First time buyer , bit tricky to put on I’ve a few wrinkles , (me to ) and it’s a bit darker than I would have liked . But lesson learned I’m going to try again later in the year it’s certainly is doing its job .”
Hello Susan,
Thank you for leaving a review.
We do offer samples so that you can try, and see the colour and how it effects your home before committing to a larger purchase.
Kind Regards
Tracey
“Lovely pattern which I had hoped to use with the 'reeds' standing vertically. I thought I had understood the dimensions, but on ordering it turned out the roll height is the pattern height, see image provided of 50cm x 8m roll. Luckily the pattern still works when used horizontally and looks a bit like ripples/reflections on water. The film has an adhesive coating, which is different to other films I've used and so seems a little less forgiving when fitting. Great for a bit of privacy whilst allowing light in.”
Hi
Thank you for your review.
We are sorry that you misunderstood that the roll height is the pattern height and that this misled you to ordering the incorrect size the fit the design with the reeds running vertically. We haven't had this issue crop up before but we do apologise and appreciate your constructive criticism.
We are happy to hear though that you still managed to use the film by fitting the film with the design running horizontally and I'm sure it still looked lovely.
Kind Regards
Lissa
“Film has adhered to the window just fine, important to watch a video on 'Youtube' to understand how to actually apply the film although the written instructions are quite good.”
Hello Andrew,
Thank you for leaving a review.
We thank you for your comments concerning the video to watch before applying , this is really helpful and I'm sure future customers will be happy to maybe watch this before purchasing so they get a better understanding of the fitting process.
Kind Regards
Tracey
