Vision Scotland Reviews

Name: Vision Scotland
Rating: 4.89

4.9 Rating 141 Reviews

98 %

of reviewers recommend Vision Scotland

Company Reviews

Metrics

4.9

Based on 141 reviews


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Delivery Methods	Postal Service
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Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was explained clearly and I was treated extremely well by the operating team and this was followed by the nurses and auxiliaries who couldn’t have been more helpful.”

Helpful Report

Posted 2 years ago

“I needed Cataract surgery and contacted Vision Scotland as the main private supplier in my area. The staff were efficient, friendly and very good with information. The process involved two visits the last being for the surgery which was in and out in a couple of hours. The time from diagnosis by my optician to surgery about 2 months compared with 2-3 years on the NHS. Money well spent in my view.”

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Posted 2 years ago

“I am so pleased with the results of my multi focal lens replacement surgery. Jonathan Ross and the team were very helpful and professional. They really put me at ease before, during and after the surgery. The operations were carried out quickly and efficiently. During the operation Mr Ross checked on how I was doing and kept me updated on his progress. My eyesight was really terrible and I needed varifocal glasses. I now have 20/20 vision. It has changed my life.”

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Posted 2 years ago

“Excellent, operations to both eyes were painless. The doctor and nursing staff were really helpful and courteous.”

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Posted 2 years ago

“Life changing treatment. Wonderful caring team.”

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Posted 2 years ago

“Great results with very helpful staff. Definitely worth the money.”

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Posted 2 years ago

“It took longer than I should have liked to be offered my initial appointment but the outcome cancelled any misgivings I may have had. I now have vision in one eye as I have never had before. My hope is that the same can be achieved for the other following further necessary treatment. I was delighted with the expertise of my consultant. Where the hospital lets itself down was with the administration side. This had nothing to do with Mr Mantry’s PA who was extremely helpful. Mistakes can be made but should not be repeated.”

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Posted 2 years ago

“Cataract surgery was performed in September 2021 by Mr Mantry. I have had type 1 diabetes for 50 years and have a lot of eye complications due to this, Mr Mantry discussed the procedure and the choice of lens best suited for me after a thorough eye examination. I had surgery on both eyes one week apart and it has been very successful.I had a slight irritation between surgery but this was examined and treated.Mr Jonathan Ross performed the initial eye tests and was extremely helpful.I am very pleased with the outcome, thanks to all involved.”

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Posted 2 years ago

“Mr Mantry at Ross Hall, Glasgow, removed my cataracts over successive weeks in September/October 2021. The procedures were very quick and utterly painless. After a few days my eyes settled down to their new crystal-clear far vision.Had there been complications the team at Ross Hall were available to contact 24/7, but there were none. Thanks to Mr Mantry, the nurses and staff for a highly professional and yet light-touch experience.”

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Posted 2 years ago

“Everything was worth the five stars, as above from the pre-assessment, when I was given the option to go away and think further, to the actual procedure. Although I had been assured that there would be no pain, I was of course slightly sceptical, but can confirm that I had no pain. Everything was over really quickly and smoothly. Discharge meds were ready and waiting and well explained before going home. I now have my reading glasses, but no need for distance glasses; just what I wanted. Worth noting the comment expressed by my optician -'spectacular result,' hence I couldn't be more pleased. Sincere thanks to all and in particular to my consultant, Mr Ross.”

Helpful Report

Posted 2 years ago

“I had a cataract operation a few weeks ago at Vision Scotland and it was a very easy procedure. It has been a total success and I would be hard-pressed to think of anything that could have been done better from start to finish.”

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Posted 2 years ago

“Surgery was carried out as explained. The process was easy and performed by surgeon and rest of staff to a high standard. I was very quickly put at ease by the professional personnel. The outcome of the procedure was immediate and I was very impressed by the results. I would highly recommend using Vision Scotland.”

Helpful Report

Posted 2 years ago

“I had two procedures for cataracts, one week apart. I have nothing but praise for the operations which were very successful and have resulted in me no longer requiring contact lenses on a permanent basis. I occasionally use spectacles in the evening when reading to avoid any strain My only minor criticism is in relation to the refreshments I was given afterwards. On both occasions the sandwich was too chilled to have any taste and the coffee was cold and therefore undrinkable I would recommend the surgeon and procedures as my life has improved significantly since the operations”

Helpful Report

Posted 2 years ago

“My original hospital eye assessment concluded with a session with Mr. Ross. He set out clearly and succinctly why I needed the operations, what I needed to agree to before they could proceed and gave me likely dates for them (in fact the dates were brought forward). On the day of each operation, Mr. Ross explained fully what was to happen, carried out the procedures with quiet and professional focus and efficiency. After each operation, Mr. Ross came round to check how I was and reassured me that the procedure had gone well. At all times, I had confidence in Mr. Ross’s judgment and professionalism and this has been amply borne out by the success of the procedures.”

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Posted 2 years ago

“Helpful and pleasant staff from my first appointment through to discharge. Many thanks to all concerned but in particular to the surgeon, Mr Jonathan Ross. The result of my recent surgery was far beyond my expectations. I would highly recommend you to provide a first class service.”

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Posted 2 years ago

“I was surprised how how quick and efficient the process was and I never had any qualms about the surgery, it was completely pain free.”

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Posted 2 years ago

“I was very happy with the outcome of my surgery. I had no issues at all and I am now back driving.”

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Posted 2 years ago

“I underwent a Left eye Cataract Procedure (16/11/21) carried out by Consultant Mr Mantry at Ross Hall Hospital - Glasgow. The whole process from consultation to procedure was excellent and very professional from all those who were involved. I am delighted with the outcome of the Lens implant as I no longer have to wear glasses for driving, the before and after procedure outcome is amazing. From my experience, I would have no hesitation recommending the eye care centre at Ross Hall.”

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Posted 2 years ago

“I had cataracts in both eyes and had the corrective operations conducted by surgeon Mr Mantray. I could not fault the whole process from start to finish at a very difficult time for everyone. My eyesight improved immediately after the operations and I had no difficulties thereafter. It could not have gone better.”

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Posted 2 years ago

“Very pleased with the whole process and I am enjoying better vision!”

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Posted 2 years ago

Vision Scotland is rated 4.9 based on 141 reviews