Virtual College Ltd Reviews

Name: Virtual College Ltd
Address: Marsel House 1 Stephensons Way, Ilkley
Rating: 4.67

4.7 Rating 3,591 Reviews

100 %

of reviewers recommend Virtual College Ltd

Company Reviews

Metrics

Info

4.7

Based on 3,591 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Virtual College Ltd:

With over four and a half million online learners, Virtual College is one of the leading providers of e-learning in the UK.

For over twenty four years, we have provided online courses to individuals and companies across the world, breaking down the boundaries of traditional learning to deliver cost reducing, time efficient training. Unlike many other e-learning providers, our training extends to actual programme/qualification creation and delivery - resulting in a unique blended solution.

Visit Website

Phone:

01943 605976

Email:

hello@virtual-college.co.uk

Location:

Marsel House 1 Stephensons Way
Ilkley
LS29 8DD

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Virtual College Ltd 5 star review on 29th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to do the basic food hygiene 2 coarse. Which costs approximately £14.00-£15.00. They say that it will take around 2 hours approx to complete. I started just before 12.00 midday. By about 4pm I was only 58% through and nowhere near the test!!! This was due to the Virtual College site constantly crashing, freezing or the "This web page is no longer available". I contacted Virtual College by phone to ask for a refund. The person who initially took my call was somewhat rude and tried to blame me for the problems that I had encountered. I asked to speak to his manager and was duly put through to his manager. The lady I spoke to was very apologetic and gave me a refund as requested. The coarse in my opinion is over long and it is monotonous to the point that you just want to walk away and bang your head against the nearest wall!! This is mainly due to the truly dreadful way in which the female narrator drones on and on and on in a constant monotonous way. Their is simply no let up!!! Not all of us likes hearing a computerised vocal narration. So why don't you employ a real person to do the narration? Also at the end of each section there is a quiz with multiple choice answers which is fine, but some of the questions answers are ridiculous for example 3 "Mickey Mouse" answers which are so obviously wrong and one obviously correct answer. In fact at least two of these questions had "correct" answers that contradicted the information already given. In my opinion it appears to me that this coarse has not been adequately checked properly nor in my opinion is it fit for purpose. Don't waste your time with this and don't waste your money either.”

Helpful Report

Posted 5 years ago

Good morning Richard Thank you for taking the time to write your review - we're very sorry that you experienced all these issues with your course. We have passed on your comments to our Content team who are always reviewing our courses and products. A member of the Customer Support Team has also contacted you directly regarding the issues you experienced with the service. Once again, we're very sorry you have not had a good e-learning experience and for the inconvenience caused by your issues. Kind regards Virtual College

Posted 5 years ago

“A fantastic, informative course. It was very reasonably priced and fantastic information. Would definitely recommend!”

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Posted 5 years ago

“Superb information all you need to complete the assessment”

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Posted 5 years ago

“The course was very comprehensive in covering the subject .Easy to purchase,log on and complete the modules .I will certainly use this company again .”

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Posted 5 years ago

“I enjoyed this course. It was very interesting. Value to money.”

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Posted 5 years ago

“Good experience, just found answers to questions to be ambiguous for example when to wash your hands, before lunch or before a take-out meal. According to the paper before a take-out meal but a take-out meal could also be lunch, therefore both answers could be correct. two or three other questions have similar answers.”

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Posted 5 years ago

“Clear information. Easy to follow.”

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Posted 5 years ago

“Ok but graphics too small if using a tablet”

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Posted 5 years ago

“This course was a bit longer than I expected but it was well worth it. It was well presented and easy to understand and follow. Was an instant email and access to the course was within minutes of paying. I paid extra for the proper certificate and it arrived not the next day but the day after that. Thank you 😊”

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Posted 5 years ago

“Cannot praise this course enough. It was thorough, covered all the aspects needed, with lots of test questions along the way before taking the assessment. Would thoroughly recommend.”

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Posted 5 years ago

“Quite difficult to access on my iPad as the next button doesn't always show and I can't get to the next instructions and questions”

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Posted 5 years ago

“Very thorough and well thought through course that one can take at one's own speed. Good illustrations and activities along the way.”

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Posted 5 years ago

“Easy to follow and informative.”

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Posted 5 years ago

“Great course everything taught me what I needed to know to get all of the questions correct.”

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Posted 5 years ago

“Helpful and time saving”

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Posted 5 years ago

“It was well written and easy to understand”

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Posted 5 years ago

“Easy to follow the course, and the content was presented in an interesting way.”

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Posted 5 years ago

“I was aprehencive to start with, as I am dyslexic ! But as the course can be paused, while it's running, and it's easy to restart, where you left off, after some stressful parts, I managed it ! It had a good way of putting things over, that was easy to remember when the questions came at the end ! I would recommend this course to do for general a weaness ! To all my friends and family, who entertain guests, or friends Adrian Day”

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Posted 5 years ago

“The cause was extremely good”

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Posted 5 years ago

“It was easy way and get more knowledge.”

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Posted 5 years ago

Virtual College Ltd is rated 4.7 based on 3,591 reviews