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Virtual College Ltd Reviews

4.7 Rating 3,584 Reviews

100 %

of reviewers recommend Virtual College Ltd

Company Reviews

4.7

Based on 3,584 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Virtual College Ltd:

With over four and a half million online learners, Virtual College is one of the leading providers of e-learning in the UK.

For over twenty four years, we have provided online courses to individuals and companies across the world, breaking down the boundaries of traditional learning to deliver cost reducing, time efficient training. Unlike many other e-learning providers, our training extends to actual programme/qualification creation and delivery - resulting in a unique blended solution.

Visit Website

Phone:

01943 605976

Email:

hello@virtual-college.co.uk

Location:

Marsel House 1 Stephensons Way
Ilkley
LS29 8DD

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Virtual College Ltd 5 star review on 29th March 2021

Virtual College Ltd 5 star review on 26th February 2021

Virtual College Ltd 5 star review on 21st November 2020

Virtual College Ltd 5 star review on 21st November 2020

Virtual College Ltd 5 star review on 1st November 2016

Virtual College

Virtual College Ltd 5 star review on 27th October 2016

Virtual College Ltd 5 star review on 25th October 2016

Virtual College

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loaded the course (Level 2 Hygiene) but it froze each time I used an interactive button and wouldn't let me return to the beginning. Wasted the evening I had set aside to do the course. Had to speak to three different people who had no idea how to fix it. I wasn't using Microsoft Edge. I was using Google Chrome. Advice was to reload Internet Explorer (No, thanks!) or to delete my browsing history (No, thanks!). So not a great experience for me. Refund provided swiftly, so thanks for that anyway. I took the course with NCass very efficiently the next day.”

Posted 6 years ago

“Just can't see this being any good. I have tried to complete the rest off test 3. But can't go on. Click yes to carry on. But won't let me. As I can not carry on. Unless you can resolve this. I would be asking for full refund”

Posted 6 years ago

“I have sent you an email to say I can’t get on your web site.so had to do the course elsewhere I would like a refund please. If you checked your emails you would know. I couldn’t email or call yesterday as I was working. Thank you Sally ricketts”

Posted 6 years ago

Good morning We're sorry to hear that you experienced some issues yesterday. I have asked our Customer Support Manager to contact you directly to ascertain further details and to review your comments regarding the email you issued to us. Kind Regards Virtual College

Posted 6 years ago

“The course is too complicated to navigate for a 1st time user. I gave up and bought another course elsewhere and cheaper. The course also freezes and does not respond to the next button. You also cannot skip anything.”

Posted 6 years ago

“I was very disappointed with this course for the price I paid. Compared to the other online training courses I have completed through CIEH, the structure of the course I found not to be engaging. Regular multiple choice tests after each section would be better, rather than writing paragraphs which are unrelated to content of this course. I wish I had of paid an extra £30 for a better one, I don't believe this has helped me enormously to write my haccp plan for my small business.”

Posted 6 years ago

“I wrote a full review at the end of the course ?? now your asking me again !!”

Posted 7 years ago

Hi Sorry you feel you are being asked to give the course two reviews. There is a difference between the two. The one at the end of the course is an evaluation of the course controlled by Virtual College. This is an independent company to Virtual College. We are pleased you gave a review but it is totally your choice if you wish to do so.

Posted 7 years ago

“What an absolute shambles this site is. I paid for the course and passed but found it impossible to print out the certificate. What ate a total waste of time and money.”

Posted 7 years ago

We apologise for the difficulty you have encountered with regards printing your certificate. If you select the 'completed learning' tab in your learner record, you should see the course with a printer icon next to it. By clicking on this and following the instructions, you should be able to print off the certificate for this course. We have sent you a direct email with a PDF version of the certificate attached, so you are able to print it that way if required. Apologies once again, and if you have any further issues, please don't hesitate to contact our learner support team on 01943 885095.

Posted 7 years ago

“Unable to complete the course not able to reset my password!!!!!”

Posted 7 years ago

“when it came to printing certificate could not print A4 size sent a request for help had no reply yet”

Posted 7 years ago

“It takes too long”

Posted 7 years ago

“The course was too long and was dull. The questions and answers were not accurate.”

Posted 7 years ago

“So far I cant do the course because flash media player is required and my two PC's are using XP which apparently at the moment does not accept this. Why does the site not state that flash media is required??”

Posted 7 years ago

“Couldn't complete the course”

Posted 7 years ago

“So far I have not been able to access anything as the password you sent me when I put it in it will not accept it,please advise me on what to do. Kind regards Miss s medford.”

Posted 7 years ago

“Very bad”

Posted 7 years ago

“Course was clear to follow and I enjoyed it , until I tried to print out the notes I had carefully typed in at each stage, they had NOT been saved. I rang the helpline to be told "this does happen, sorry." I was gutted to have lost all my notes and have asked for my money back and expect I will have to start over with another course provider”

Posted 7 years ago

“I'm not having much joy as its not comparable with my I pad and Mac at the moment so I'm a bit disappointed at the moment”

Posted 7 years ago

“Was unable to use as it kept crashing. Was not responsive at all and kept logging me out. Spent 2 days continually trying to go forward. Eventually gave up and paid another company to do the course (which took me only an hour in total (from initial payment to actually receiving the CPD certificate).”

Posted 7 years ago

“The information was good the graphics were childlike and the Summary sheets did not make any sense. I am 64 and thought whoever made this program. It must have been designed for children and that's an insult to children.”

Posted 7 years ago

“I can not access the course I have been trying for two days now and finding it very frustrating”

Posted 7 years ago

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Virtual College Ltd is rated 4.7 based on 3,584 reviews