Village Green Signs Reviews

Name: Village Green Signs
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.67

4.7 Rating 2,135 Reviews

92 %

of reviewers recommend Village Green Signs

4.7

Based on 2,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Village Green Signs:

Personalised Hand-painted House Signs

Visit Website

Email:

support@villagegreensigns.co.uk

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME102NH

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Village Green Signs 5 star review on 22nd August 2026

408

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A nice looking sign just what we ordered thank you”

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Posted 7 years ago

Thank you so much for your awesome review, we are really happy you feel so strongly about your experience with us

Posted 7 years ago

“Arrived yesterday after a 2 month wait . We are absolutely delighted with the sign and it was worth the wait.”

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Posted 7 years ago

We always try our best to get our ordered delivered as quickly as possible, with them being hand painted it may take a little longer then originally estimated - but we are all so happy to hear you agree they are well worth the wait :)

Posted 7 years ago

“Lovely sign, very good quality clearly visible from road.”

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Posted 7 years ago

Thank you so much for your lovely review! We are all so happy to hear how much you love your new sign :)

Posted 7 years ago

“I'm not happy the sign was a toltal mess its heading for the bin.”

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Posted 7 years ago

Hi Andrew, we are all truly disappointed to hear this :( I have arranged for our friendly care team to contact you in regards to this! I am sure that we will be more than happy to do all we can to turn your frown, upside down! :)

Posted 7 years ago

“Really pleased with the service from village green signs prompt communication and response when asked, only downside was it was incredibly late in delivery as a gift for someone and wasn't kept up to date on this.”

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Posted 7 years ago

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us—we really pride ourselves on our friendly and prompt customer service, so that is so great that you agree!

Posted 7 years ago

“Despite my late ordering pre Christmas too late for a Christmas delivery, VGS did their best to fulfil my order ASAP. Their customer services was great and kept me fully informed as to progress. I was very pleased with the finished result, now proudly displayed at my front door. TonyS YATE”

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Posted 7 years ago

“So much better than I imagined it would be. Totally delighted. Real artisan work. 11 out of 10 !”

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Posted 7 years ago

Thank you so much for your awesome review, we are really happy you feel so strongly about your experience with us

Posted 7 years ago

“Although circumstances led to significant delay in shipping my order, they kept me informed of progress and I'm entirely happy with the sign as delivered.”

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Posted 7 years ago

Thank you for your honest review we really do appreciate it and would like to take this chance to apologise again for all the delays in your order.

Posted 7 years ago

“Great communication from beginning to end and our sign arrived safely and well packaged. Delighted with it! Would definitely recommend!”

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Posted 7 years ago

Thank you for your valuable review and recommendation :)

Posted 7 years ago

“This plaque is beautiful. I couldn’t find what I wanted on the website, so just wrote it down on the order form. It has arrived exactly as I wanted. I cannot wait to put it up on our new house. The only thing is, I wish I had ordered a bigger one. Thank you Village Green Signs.”

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Posted 7 years ago

“Easy to order, kept informed as it was being made and then really happy with the sign when it arrived. Great service - thank you.”

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Posted 7 years ago

That's awesome news! Thank you for taking the time to let us know

Posted 7 years ago

“Felt we were kept well informed about our purchase of our house sign, though the company were facing production problems it was well explained and we were kept informed. The communcations had a personal feel which was refreshing and we are thrilled with our sign now it has arrived. 5 star rating”

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Posted 7 years ago

Thank you so much for your amazing feedback, we were just a little worried as you have only left a 1* rating - we wondered if this was intentional and if so please do let us know if there is anything we can do to help :)

Posted 7 years ago

“I loved it thank you”

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Posted 7 years ago

That is really great to hear Susan! We loved making your plaque, so it is great to hear you are so happy with it! :)

Posted 7 years ago

“Unfortunately the sign took 2 1/2 months from order to delivery which is why I have rated as I have. It was unfortunate that the artist became ill and production stopped as a consequence. However I must say that the communication from Village Green signs was excellent and offered me the right to cancel if I did not want to wait, but also offered compensation because of the delay. I opted for the latter and last week I received my House sign and I was so pleased I opted to wait - It is beautiful - I am over the moon with the sign, fabulously painted, a 3D image not just 2D - myself and my husband love it. Now proudly mounted on the house and being admired by all. Highly recommended.”

Village Green Signs 4 star review on 28th January 2019

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Posted 7 years ago

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience and photos with us— Our dedicated Customer service team are always on stand by for any questions our customers may have, and we are thrilled that despite the unfortunate delays, you were able to leave us such an amazing review :)

Posted 7 years ago

“Sign took approximately two weeks to arrive - customer service was good but the pledge that they had been busy crafting the sign possibly raised our hopes as we had a feeling of disappointment when we finally viewed it as it did not look premium and the white ink not strong and crisp on the slate. Also the sizings of each element were quite small so an electronic proof would have been a good step. We will put it up though and not completely disappointed!”

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Posted 7 years ago

Thank you for taking the time to leave us your feedback David. We cannot apologise enough for the unfortunate delays we had in our studios over the Christmas period, and can only hope that our dedicated care team were able to keep you well informed with the updates of your signs. We are also very sorry that we are unable to offer any digital proofs of our signs, but unfortunately this is down to the hand made nature of each unique sign. But we always try our very hardest to find the best fit for each plaque. If you have any issues with your order, please do let the customer service team know and they will be more than happy to help.

Posted 7 years ago

“The sign is lovely, couldn't ask for better, thank you so much.”

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Posted 7 years ago

Hi Mary, thank you so much for your kind review :) We are always so thrilled to hear when our customers love their orders

Posted 7 years ago

“Our second sign - as beautiful as the first!”

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Posted 7 years ago

We always love to hear when our customers are happy with their signs, but even more so for returning customer who is as lovely as you Philip! If there is anything we can do for you, please let us know :)

Posted 7 years ago

“Very pleased with our house sign, good value for money”

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Posted 7 years ago

Hi Annette, thank you so much for your lovely feedback :) We will be sure to pass your feeb back on to our artist !

Posted 7 years ago

“Very please with the quality! Delivery was very quick and the sign was very well packaged. Will be recommending to anyone in need of a new house sign!”

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Posted 7 years ago

Hi Lucy, thank you for taking the time to leave us a wonderful review! We do put all we can in to each and every order, and we are thrilled this is reflected on your order! I am sure this will look great on your house!

Posted 7 years ago

“It was bought for the daughter and she is over the moon . It's great she said.”

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Posted 7 years ago

That is really great to hear Derek! Thank you so much for taking the time to let us know how much your daughter loved the sign :) We are sure that she will now be the envy of her street!

Posted 7 years ago

Village Green Signs is rated 4.7 based on 2,135 reviews